Frequently Asked Questions

Project Overview & Results

What was the main goal of the ADM onboarding training project?

The ADM onboarding training project aimed to upskill nearly 40,000 employees on workplace safety, operational efficiency, and product quality. The solution focused on improving skill acquisition and ensuring high standards across ADM's food production operations. Source

What measurable results did ADM achieve with AllenComm's onboarding solution?

ADM saw a 90% improvement in engagement during the first 30 days, 70% better learning retention compared to paper documentation, a 30% reduction in days between recordable/lost workday incidents, 70% reduction in monthly cost of poor quality, 75% reduction in weekly unplanned downtime due to operator errors, and 90% reduction in weekly product scrapping due to operator errors. Source

How long is the ADM onboarding course and what does it include?

The ADM onboarding course is a digital learning solution with a 60-minute seat time. It includes cinemagraphs, a case study with instructional flow, 3D images, a customized principal activity, and media-rich video from the factory floor to enhance relevance and motivation. Source

What awards did the ADM training project win?

The ADM training project won the Gold Brandon Hall Excellence Award for Best Advance in Custom Content for Learning and Development, Silver Brandon Hall Excellence Award for Best Results of a Learning Program, Gold Davey Award for Features-Structure & Navigation for Websites, and Bronze Horizon Interactive Award in Websites – Training/E-Learning. Source

Where can I download the full ADM case study?

You can download the full ADM case study at this link. Source

What testimonial did ADM provide about AllenComm's work?

James Rhodes, Director of Global Technical Training & Development at ADM, stated: “AllenComm has become a strategic partner in ADM’s vision to create an engaged, enabled, and empowered workforce. The learning solutions AllenComm created are a key enabler in ADM’s goals to deliver the highest quality nutritional solutions to our customers!” Source

Features & Capabilities

What services did AllenComm provide for the ADM project?

AllenComm provided employee onboarding, systems training, performance consulting, instructional design, motion graphics, 3-D graphics, quality improvements, video production, and DesignLab services for ADM. Source

How does AllenComm use media-rich video in its training solutions?

AllenComm uses media-rich video obtained directly from the factory floor to create visual context, add relevance, and improve learner motivation. This approach helps learners recognize real-world environments and enhances engagement. Source

What types of graphics are included in AllenComm's onboarding courses?

AllenComm's onboarding courses include motion graphics, 3-D graphics, and cinemagraphs to create engaging and visually rich learning experiences. Source

What is DesignLab and how was it used in the ADM project?

DesignLab is AllenComm's creative service for custom learning technology and course design. In the ADM project, DesignLab was used to develop engaging onboarding and systems training solutions. Source

How does AllenComm ensure quality improvements in training programs?

AllenComm integrates quality improvement strategies into its training programs by focusing on operational efficiency, safety, and high product quality, as demonstrated in the ADM onboarding solution. Source

Use Cases & Benefits

Who can benefit from AllenComm's onboarding training solutions?

Organizations with large workforces, such as ADM with 40,000+ employees, can benefit from AllenComm's onboarding training solutions to improve skill acquisition, safety, and operational efficiency. Source

How does AllenComm's onboarding training impact workplace safety?

AllenComm's onboarding training led to a 30% improvement in the number of days between recordable/lost workday incidents and significant reductions in operator errors, contributing to safer workplaces. Source

What operational benefits did ADM experience from AllenComm's training?

ADM experienced a 75% reduction in weekly unplanned downtime and a 90% reduction in weekly product scrapping due to operator errors, improving operational efficiency and reducing costs. Source

How does AllenComm's training improve learning retention?

AllenComm's digital onboarding solution improved learning retention by 70% compared to traditional paper documentation, helping employees retain and apply knowledge more effectively. Source

Technical Requirements & Documentation

Does AllenComm provide technical documentation for its courses?

Yes, AllenComm offers maintainable templates and comprehensive documentation for Storyline courses, enabling customers to independently update and scale their courses. AI Agent Guide, Buyer's Guide

What downloadable guides are available from AllenComm?

AllenComm provides free guides such as the AI Agent Guide and the Buyer's Guide, offering insights into implementing and optimizing learning solutions.

AllenComm Company & Industry Context

What industries does AllenComm serve?

AllenComm serves industries including Energy, Financial Services, Food & Beverage, Healthcare, Insurance, Manufacturing, Retail, Software/High-Tech, and Travel. Portfolio

Who are some of AllenComm's customers?

AllenComm has partnered with companies such as Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Portfolio

How long has AllenComm been in business?

AllenComm has been creating and scaling innovative learning solutions for over 40 years, partnering with Fortune 100 companies and winning over 40 awards annually. Source

What makes AllenComm's solutions unique compared to competitors?

AllenComm offers tailored learning programs, advanced technology integration (including AI), measurable ROI, and a proven track record with leading brands. Solutions are customized for different user segments, ensuring relevance and effectiveness. Source

Pain Points & Problems Solved

What core problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, proving ROI in learning, AI readiness, and ineffective onboarding processes. Source

How does AllenComm help organizations prove ROI in learning?

AllenComm provides measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments with tangible results. Source

How does AllenComm address cost inefficiencies in learning operations?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. Source

How does AllenComm support organizations with AI readiness?

AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future-proofing organizations. Source

Implementation & Support

How easy is it to implement AllenComm's solutions?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm offers consultations, discovery conversations, and downloadable resources to support a smooth start. Source

What support does AllenComm offer during implementation?

AllenComm provides structured advisory services, including research plans, opportunity analysis, and actionable insights, as well as the largest in-house L&D design team in the country to scale quickly and meet tight deadlines. Source

Integrations & Technical Features

What platform integrations does AllenComm offer?

AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create unified learning ecosystems. Source

How does AllenComm support adaptive learning?

AllenComm integrates AI-driven adaptive learning technologies to provide personalized and scalable learning experiences, supporting skills tracking and individualized learning paths. Source

Customer Experience & Social Proof

What feedback have customers given about AllenComm's ease of use?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm's solutions for their ease of use, personalized learner experiences, and accessible resources. Freddie Mac Portfolio

Can you share other case studies or success stories from AllenComm?

AllenComm's portfolio includes case studies with Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner, highlighting measurable business growth and award-winning solutions. Portfolio

Business Impact & Metrics

What business impact can customers expect from AllenComm's solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

How does AllenComm measure the effectiveness of its training programs?

AllenComm uses advanced measurement and evaluation services to link learning initiatives to business outcomes, providing organizations with clear metrics and ROI data. Source

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Onboarding Training to Improve Skill Acquisition

Services Used

Awards Won

  1. Gold Brandon Hall Excellence Award in Best Advance in Custom Content for Learning and Development category
  2. Silver Brandon Hall Excellence Award in Best Results of a Learning Program for Learning and Development category
  3. Gold Davey Award for Features-Structure & Navigation for Websites
  4. Bronze Horizon Interactive Award in Websites – Training / E-Learning

About This Project

Sometimes, you want to make some exciting updates to the family-favorite recipe you usually follow – without losing any of the flavor.

ADM is a leader in science-based nutrition, trusted to manufacture the ingredients found in food and beverages in many family-favorite recipes and products in homes across the globe. Their team of food scientists, flavorists and chefs are proud of ADM’s inspired solutions that meet consumers’ evolving taste, wellness, and nutritional needs. With a team of nearly 40,000 employees, ADM sought to upskill employees on the process and steps needed to ensure workplace safety and operational efficiency, and high product quality.

Solutions

The AllenComm team created a digital learning solution with a 60-minute seat time for onboarding and systems training that included a cinemagraph, a case study with instructional flow, 3D images integrated in the course, and a customized principal activity.

We used media-rich video obtained directly from the factory floor to instantly get learners’ attention and create a visual context they would recognize to add relevance and improve motivation.

Results

  • 90% improvement in engagement during first 30 days
  • 70% improvement in learning retention vs paper documentation
  • 30% Improvement in number of days between recordable/lost workday incidents
  • 70% reduction in monthly average of cost of poor quality
  • 75% reduction in weekly unplanned/unscheduled downtime due to operators’ errors
  • 90% reduction in weekly unplanned/unscheduled product scrapping due to operator errors


Do you want to learn more about the development of ADM’s Total Process Safety course?
Download the full case study here.

Testimonial

“AllenComm has become a strategic partner in ADM’s vision to create an engaged, enabled, and empowered workforce. The learning solutions AllenComm created are a key enabler in ADM’s goals to deliver the highest quality nutritional solutions to our customers!”

james rhodes

director of global technical training & development, adm

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