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Learning Solutions for Retail

In retail, training managers are challenged to scale excellent customer service to improve sales.

At AllenComm, we offer performance consulting, instructional design, and the innovative technology to meet learner needs and organizational goals. We partnered with Panera Bread to create their Advanced Leadership Development Program that increased the promotion rate of their account managers from 34% to 45% and reduced turnover from 27% to 9%.


  • High turnover
  • New staff onboarding
  • Product knowledge
  • Leadership development programs
  • Remote & field staff training
  • Customer service


  • Just-in-time learning
  • Progressive onboarding that utilizes brain science
  • Interactive scenarios and simulations to allow hands-on practice
  • Conversion of ILT to digital learning
  • Microlearning modules
  • Mentoring and coaching

Featured Work

“This training has been well received at all levels of our organization. We are getting feedback that this training takes the learner experience to the next level. Learners love the fact that they have the opportunity to interact with our customers earlier in their training journey. One of our main objectives was teaching our specialists to be resourceful, and this training does just that!”