Frequently Asked Questions

Features & Capabilities

What is AllenComm's Learning Measurement and Analytics service?

AllenComm's Learning Measurement and Analytics service helps organizations create evidence-based learning strategies by specifying what, how, when, and where to assess the learner experience (LX). The analytics strategy guides data curation to generate actionable insights that align with organizational priorities. Learn more.

What categories of learning metrics does AllenComm measure?

AllenComm measures baseline metrics (surveys, assessments, pre-tests), engagement metrics (click-through, bounce, interaction rates, achievements, gamification), learning metrics (skills proficiency, simulated practice, readiness, confidence), and performance metrics (connecting learning data to on-the-job performance and organizational impact). Source

What methods does AllenComm use for learning analytics?

AllenComm uses data collection and preparation, exploratory data analysis, advanced analytics (predictive, prescriptive, cluster, sentiment analysis), data visualization and reporting (dashboards, summary reports), and data governance and compliance (privacy, anonymization, quality processes). Source

What technologies does AllenComm leverage for learning analytics?

AllenComm leverages LMS and HR platforms (using APIs for shared datasets), dashboards (tailored reporting), automated reporting (custom reports for LMS and other platforms), and web services/add-ons to enhance tech ecosystem functionality. Source

How does AllenComm ensure data privacy and compliance in learning analytics?

AllenComm implements data governance processes, anonymizes data for reporting, and meets requirements for data privacy and sharing, ensuring compliance and quality in analytics workflows. Source

What outcomes can organizations expect from AllenComm's learning analytics?

Organizations can expect improved employee experience, proactive management of learning operations (e.g., identifying at-risk initiatives), and organizational impact by connecting learning performance to business intelligence platforms. Source

How does AllenComm's analytics strategy differ from traditional completion metrics?

AllenComm goes beyond completion metrics and learner response surveys by measuring learning effectiveness and its impact on the organization, providing actionable insights and evidence-based strategies. Source

Can AllenComm's analytics services be paired with other learning solutions?

Yes, AllenComm's analytics services can be paired with learning design and development projects or offered as standalone services in project-based or staffing models. Source

What industries does AllenComm serve with its analytics solutions?

AllenComm serves industries including healthcare, manufacturing, financial services, high tech, retail, energy, insurance, food & beverage, and travel. See case studies

What are AllenComm's service offerings for learning measurement and analytics?

AllenComm offers a two-part strategy focused on learning data collection and analysis, guiding organizations in establishing optimal data collection, storage, management, and interpretation methods. Source

Use Cases & Benefits

How did Nestlé benefit from AllenComm's analytics solutions?

Nestlé implemented an assessment strategy to build product and market IQ, providing iterative feedback on learning journeys. Their approach demonstrated successful development beyond target scores and correlated increased learning with business goals, earning two Brandon Hall HCM Excellence Awards. View case study

What business impact can customers expect from AllenComm's analytics services?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, scalable sales enablement, and brand consistency. For example, Best Buy found a 0.1% increase in employee engagement resulted in $100,000 more operating income per store. Source

How does AllenComm help organizations prove ROI in learning?

AllenComm provides measurement and evaluation services that link learning initiatives to business outcomes, enabling organizations to justify L&D investments and demonstrate tangible results. Learn more

How does AllenComm support employee onboarding and development?

AllenComm's onboarding programs improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years, using tools like learning portals, gamification, and adaptive learning. Explore Onboarding Solutions

Who can benefit from AllenComm's analytics solutions?

Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and new hires across industries such as healthcare, manufacturing, retail, technology, and financial services can benefit from AllenComm's analytics solutions. Source

What pain points does AllenComm address with its analytics services?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and ineffective onboarding processes. Source

How does AllenComm help organizations achieve cost savings?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering hidden cost-saving opportunities and streamlining learning operations to reduce costly per-user licensing. Read about Cost Reduction

Technical Requirements & Documentation

What technical documentation does AllenComm provide for analytics solutions?

AllenComm offers maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans, key findings, and actionable insights. AI Agent Guide | Buyer's Guide

What integrations does AllenComm support for learning analytics?

AllenComm supports integrations with commercial LMS platforms, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create a unified learning ecosystem. Platform Integrations

How easy is it to implement AllenComm's analytics solutions?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm offers consultations, discovery conversations, downloadable resources, and advisory services to ensure a smooth start. Learning Ecosystem Optimization

What advisory deliverables does AllenComm provide for analytics projects?

AllenComm provides a Research Plan, Key Findings report, Opportunity Analysis, and Actionable Insights report, each tailored to align stakeholders, identify gaps, map current and future states, and recommend implementation steps. Tech Advisory page

Customer Proof & Success Stories

What feedback have customers given about AllenComm's analytics solutions?

Amy George, Learning & Development Program Manager at Nestlé, stated, "Working with AllenComm is like expanding the size and might of my team. Not only is the design and delivery top-notch, but they helped me transform the strategic approach to better drive performance results." Source

Which companies have partnered with AllenComm for analytics solutions?

AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz, among others. See portfolio

What awards has AllenComm won for its analytics solutions?

AllenComm has won over 40 awards annually for its learning measurement and analytics solutions, including Brandon Hall HCM Excellence Awards for projects like Nestlé's cross-functional sales curriculum. Award-winning training

How does AllenComm's analytics solution compare to competitors?

AllenComm differentiates itself through tailored solutions, advanced technology integration (including AI), measurable ROI, and proven expertise across segments. Unlike generic providers, AllenComm customizes programs to align with organizational goals and delivers award-winning results. Source

Why should organizations choose AllenComm's analytics solutions?

Organizations should choose AllenComm for its tailored solutions, actionable insights, measurable ROI, innovative technology, proven track record, and expertise across user segments. AllenComm's focus on customization and business impact sets it apart in the industry. Source

Product Information & Implementation

How long has AllenComm been providing analytics solutions?

AllenComm has been providing award-winning learning measurement and analytics solutions for over 40 years, partnering with Fortune 100 companies and leading organizations. Source

What is the process for starting an analytics project with AllenComm?

The process begins with a discovery session to clarify priorities and timelines, followed by a Research Plan, Key Findings report, Opportunity Analysis, and Actionable Insights report. AllenComm ensures stakeholder alignment and provides clear recommendations for implementation. Tech Advisory page

What types of talent does AllenComm provide for analytics projects?

AllenComm provides expert L&D talent including instructional writers, learning experience designers, instructional media specialists, LMS admins, learning project managers, subject matter experts, learning strategists, and instructional designers, all with relevant industry and technical expertise. Talent & Staffing Services

How does AllenComm's analytics solution support AI readiness?

AllenComm creates roadmaps for integrating AI into learning ecosystems, ensuring organizations are prepared to scale, adapt, and lead in a rapidly evolving landscape. Explore AI Readiness

What makes AllenComm's analytics solution future-ready?

AllenComm integrates emerging technologies like AI, builds resilient learning ecosystems, and aligns tech stacks with organizational goals to ensure solutions are scalable and adaptable for future challenges. Source

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Learning Measurement and Analytics

Learning measurement and analytics are both essential to creating an evidence-based learning strategy that aligns with the organization’s priorities. Your measurement strategy will specify what, how, when, and where to assess the learner experience (LX). Your analytics strategy will guide the curation of that data to create actionable insight.  

For decades, many organizational L&D leaders have depended primarily on completion metrics, supplemented at times with surveys of learner response. Going further—actually measuring learning effectiveness and its impact on the organization—is no longer as challenging or complex. AllenComm offers solutions to clients who wish to prioritize learning data as part of their value proposition to the organization. We can advise on the right categories and methods. We can also recommend the best technology or design custom dashboards and automated reports.  

For over 40 years, AllenComm has offered award-winning solutions for learning measurement and analytics. These services may be paired with learning design and development projects or stand alone in either a project-based or staffing model. We can bring our measurement expertise to onboarding, compliance, leadership, sales enablement, and skills development across a range of industries—including healthcare, manufacturing, finance, and high tech. See Our Work for examples.  

Case Study

Nestlé Measures the Learner Experience

Nestlé won two Brandon Hall HCM Excellence Awards for their cross-functional sales curriculum. A key area of innovation was to provide learners with iterative feedback on their learning journeys. To do this, Nestlé implemented an assessment strategy to build their product and market IQ. Ultimately, their approach demonstrated that the new learning journeys were successful in developing this IQ beyond the target scores established. They were also able to correlate this increase with their business goal of outpacing market growth.  

View case study

Service Offerings for Learning Measurement and Analytics

To provide actionable insights to learners and the organization, AllenComm recommends a two-part strategy focused on learning data collection and analysis. By leveraging measurement and analytics effectively, organizations can create a more responsive, efficient, and impactful learning ecosystem that supports individual learner needs, administrative efficiency, and strategic business goals.

Learning Data Collection and Management

Effective data collection is crucial for measuring and analyzing the impact of L&D programs. AllenComm has the expertise, technologies, and skill set to guide you in establishing the right data-collecting approach, optimal methods for its storage and management, and best practices for interpreting the results.

Categories

  • Baseline Metrics: Use surveys, assessments, pre-tests, etc., to provide a point of reference to measure improvement. 
  • Engagement Metrics: Assess using web metrics like click-through, bounce, or interaction rates or with experience-specific metrics for achievements, gamification, collaboration, etc.  
  • Learning Metrics: Go beyond completion and progress to measure skills proficiency, simulated practice, planning and execution, readiness, confidence, and more. 
  • Performance Metrics: Connect learning data to on-the-job performance to measure organizational impact.  

Methods

  • Data Collection and Preparation: Gathering, cleaning, and integrating data into a cohesive dataset 
  • Exploratory Data Analysis: Understanding the main characteristics, relationships, and potential insights 
  • Advanced Analytics: Performing predictive, prescriptive, cluster, and sentiment analysis to find patterns, and interpret results 
  • Data Visualization and Reporting: Creating dashboards and summary reports with actionable insights 
  • Data Governance and Compliance: Meeting requirements for data privacy and sharing; anonymize data for reporting purposes; and implement quality processes 

Learning Analysis and Insight

Effective data analysis provides insights into trends and patterns, helping organizations identify which training programs correlate with improved employee performance, retention rates, and overall productivity.

Technologies

  • LMS and HR Platforms: Create a shared dataset using APIs. 
  • Dashboards: Tailor reporting for learners, managers, and other stakeholders. 
  • Automated Reporting: Create custom reports for your LMS or other platforms. 
  • Web Services and Add-ons: Increase the functionality of your tech ecosystem with web services that add-on to existing tech. 

Outcomes

  • Employee Experience: Measure the impact of learning on the overall employee experience. 
  • Learning Operations: Proactively manage learning initiatives that may be at risk (due to low engagement) and make data-informed decisions about resource allocation, development priorities, course offerings, etc.   
  • Organizational Impact: Connect learning performance to organizational performance by integrating with business intelligence platforms. 
“Working with AllenComm is like expanding the size and might of my team. Not only is the design and delivery top-notch, but they helped me transform the strategic approach to better drive performance results.”
Amy George
Learning & Development Program Manager, Nestlé

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