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Learning Solutions for the Travel Industry

As the travel industry undergoes significant transformations, AllenComm leads the charge with innovative learning solutions. Our award-winning team helps address workforce challenges, from outdated onboarding to skill gaps, preparing employees for evolving roles and responsibilities in a rapidly changing environment.

Challenges

  • Outdated onboarding
  • High turnover
  • Skill gaps
  • New products, process, and protocols
  • Mental health
  • Business transformation

Solutions

  • Needs analysis
  • Performance Consulting
  • Interactive scenarios and simulations to allow hands-on practice
  • Gamification
  • Microlearning
  • Learning in the flow of work support resources
  • Progressive onboarding
  • Conversion of ILT to digital learning
  • Delivering training to a widely dispersed audience
  • Reduce seat time

Featured Work

“This training has been well received at all levels of our organization. We are getting feedback that this training takes the learner experience to the next level. Learners love the fact that they have the opportunity to interact with our customers earlier in their training journey. One of our main objectives was teaching our specialists to be resourceful, and this training does just that!”
General Manager Learner Experience For Delta Reservation Sales & Customer Care