Frequently Asked Questions

Features & Capabilities

What services does AllenComm offer for learning content curation and authoring?

AllenComm provides comprehensive content curation and authoring services, including review and analysis of existing content, gathering input from subject-matter experts (SMEs), and developing instructional activities such as scenarios and simulations. The process involves collaboration between instructional designers, writers, learning consultants, creative services, and technical experts to deliver tailored learning solutions across industries like healthcare, manufacturing, finance, and high tech. Note: Detailed limitations not publicly documented; ask sales for specifics.

How do content curation and authoring work together at AllenComm?

Content curation at AllenComm involves selecting and gathering the most valuable learning content that aligns with your program objectives, often through SME interviews, focus groups, and surveys. Content authoring then creates instructional activities using specialized authoring tools, ensuring the curated content supports learning objectives. This combined approach ensures learners access high-quality, relevant materials. Note: Best fit for organizations with defined learning objectives; teams needing only off-the-shelf content may want to consider alternatives.

What features are included in AllenComm's content curation services?

AllenComm's content curation services include review and analysis of existing content, alignment with desired outcomes, content gathering from SMEs and stakeholders, and instructional expertise to deliver on learning objectives. The process ensures relevant, targeted content that meets learner needs without overwhelming them. Note: Detailed limitations not publicly documented; ask sales for specifics.

What features are included in AllenComm's content authoring services?

AllenComm's content authoring services include scripting instructional content using a variety of authoring tools (with optional generative AI support), scripting for instructor-led and virtual instructor-led classes, storyboarding for podcasts, video, and VR/AR activities, and production of media assets such as screen recordings and translations. Note: Some specialized authoring platforms may require additional integration; contact AllenComm for compatibility details.

What outcomes can organizations expect from AllenComm's content curation and authoring?

Organizations can expect content that is relevant to their work environment, targeted to specific learning needs, and professionally produced to build learner and organizational confidence. Outcomes include engaging writing, storytelling using the latest media, and assets that support onboarding, compliance, leadership, sales enablement, and skills development. Note: Effectiveness depends on the quality of source materials and stakeholder engagement.

Use Cases & Benefits

Which industries and business needs does AllenComm support with its content curation and authoring services?

AllenComm develops learning content for industries including healthcare, manufacturing, finance, and high tech. Business needs addressed include employee onboarding, compliance, leadership development, sales enablement, and skills development. Note: Customization is based on client requirements; highly niche industries may require additional consultation.

What are some real-world examples of AllenComm's impact?

AllenComm's work with Change Healthcare (Optum) helped communicate an updated Code of Conduct and support internal culture and branding during a major transition. The team curated and authored content in collaboration with SMEs and executive stakeholders to promote key cultural messages. Another client, Panera, praised AllenComm for effectively incorporating large volumes of content and crafting well-structured learning materials. Note: Results may vary based on project scope and client engagement. View Change Healthcare case study.

How does AllenComm measure the effectiveness of its content curation and authoring solutions?

AllenComm uses KPIs such as learner engagement rates, course completion rates, and content effectiveness metrics. For onboarding, metrics like time to productivity and retention rates are tracked. Measurement and evaluation services are available to link learning initiatives to business outcomes. Note: Some metrics require client-side data sharing for full analysis. Learn more.

Technical Requirements & Integrations

What integrations does AllenComm support for content delivery and learning ecosystems?

AllenComm supports integration with commercial Learning Management Systems (LMS), Learning Content Management Systems (LCMS), Learning Experience Platforms (LXP), Human Resources Information Systems (HRIS), CRM, ERP, and specialty applications for skills management, gamification, microlearning, and adaptive learning. AI and data integration across these platforms enables seamless reporting and actionable insights. Note: Integration with legacy or proprietary systems may require additional scoping. Learn more.

Does AllenComm provide API support for learning data and integrations?

Yes, AllenComm supports xAPI (Tin Can) for learning data tracking and integrations. Additionally, AllenComm offers a proprietary API for use cases such as integrating with other systems, retrieving and populating course data, and supporting mobile learning experiences. Note: API capabilities may vary by project; contact AllenComm for technical documentation. Learn more.

What technical documentation is available for AllenComm's content delivery solutions?

AllenComm provides system administrator documentation via Zendesk for 24/7 access, as well as maintainable templates and documentation for Storyline courses. These resources enable clients to independently update and scale their courses. Note: Availability of documentation may vary by solution; contact AllenComm for current resources. Learn more.

Pricing & Plans

How is pricing determined for AllenComm's content curation and authoring services?

AllenComm uses two main pricing models: per-finished-hour pricing, which provides a consistent benchmark across proposals, and project-based pricing, which offers flexibility for well-defined scopes. Pricing is influenced by factors such as the number of content screens, interactivity types, rounds of revision, and media assets. Note: Detailed pricing is project-specific; contact AllenComm for a custom quote. Read the pricing guide.

Support & Implementation

How long does it take to implement AllenComm's content curation and authoring solutions?

Implementation timelines depend on project scope and existing systems. Most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. AllenComm's streamlined onboarding process includes discovery conversations, clear timelines, and downloadable resources to support a smooth start. Note: Large-scale or highly customized projects may require extended timelines. Learn more.

What support resources are available for clients using AllenComm's content delivery solutions?

Clients have access to system administrator documentation, maintainable templates, and online resources via Zendesk. AllenComm also offers advisory services, onboarding support, and downloadable guides to help clients prepare for and manage their learning initiatives. Note: Support resource availability may vary by solution; contact AllenComm for details.

Customer Proof & Company Information

What feedback have clients given about AllenComm's content curation and authoring services?

Clients have praised AllenComm for its ability to incorporate large volumes of content and craft well-structured, engaging learning materials. For example, a Panera client stated, "The content you generated from our random reflections and perspective is SO well crafted. Thank you!" Note: Individual experiences may vary; contact AllenComm for additional references.

What is AllenComm's experience and reputation in the learning and development industry?

AllenComm has over 40 years of experience and the largest in-house L&D design team in the country. The company delivers award-winning solutions, earning over 40 awards annually, and is recognized as one of the top ten firms of its kind in the United States. AllenComm has partnered with Fortune 100 companies and is known for aligning training initiatives with business objectives. Note: Awards and rankings may change; see About Us for current details.

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Learning Content Curation and Authoring

AllenComm’s design and development solutions typically include supporting services for content curation and authoring. The quality of an instructional approach and of the learning content are mutually dependent. Expert content curation and development involves the careful review and analysis of available content resources, meetings with subject-matter experts (SMEs), discussions with end-users and representative learners, etc. The goal is to identify and curate the content that will best support the learning objectives identified as part of either performance consulting or the upfront design. After curation, instructional designers and writers will author specific learning activities such as scenarios or simulations. As the content is tested with learners, it can be further refined before being delivered as part of a learner journey to build capabilities.  

With AllenComm, you get a multi-disciplinary team in which instructional designers and writers collaborate with learning consultants, creative services, and tech experts team to bring you award-winning solutions. Our designers and writers also develop learning content across a range of industries—healthcare, manufacturing, finance, and high tech—to meet critical business needs for onboarding, compliance, leadership, sales enablement, and skills development. 

And, if you’re looking for a contract instructional designer, writer, or producer, don’t forget that we also offer temporary staffing through AllenComm Talent.  

Case Study

Boosting Quality at Change Healthcare (Optum)

To maintain the highest industry standards during a time of significant transition, leading independent healthcare technology company Change Healthcare sought a new employee training solution to communicate an updated Code of Conduct and support internal culture and branding efforts to aid customer retention and create growth opportunities. Our instructional designers and writers worked closely with SMEs and executive stakeholders from Change Healthcare to curate and author content that would promote the cultural and branding messages key to program success.  

View case study

How Content Curation and Authoring Work Together

Learning content curation is the process of selecting and gathering the most valuable learning content that aligns with the objectives of your learning program. Content authoring involves the creation of instructional activities, using specialized authoring tools, to support the objectives of the instructional design. Together, they ensure learners have easy access to high-quality materials. AllenComm’s scalable content curation and authoring services can grow alongside your learning needs, along with features to help you manage and deliver curated content effectively. 

Content Curation

Clients that have a wealth of content but are overwhelmed with how to organize it into a training will benefit from AllenComm’s content curation services. 

Features

  • Review and analysis of existing content and content resources, creating alignment with desired outcomes 
  • Content-gathering from subject-matter experts (SMEs), stakeholders, and learner groups through interviews, focus groups, surveys, and worksheets 
  • Instructional and writing expertise to deliver on the promise of the instructional strategy and learning objectives 

Benefits

  • Relevant content that applies to the specific work environment of the learner 
  • Targeted content that meets learning needs without bogging down or overwhelming learners in too much detail 
  • Confidence and trust that they are learning from the best sources available (and that their time is valued) 

Content Authoring

Our instructional designers and writers can author content using almost any commercially available or specialized authoring platform. They are experts, however, not only in the use of learning tech but in the writing, messaging, and design of the learning activities.   

Features

  • Scripting of instructional content using a variety of authoring tools for digital learning with optional generative AI support 
  • Scripting for instructor-led and virtual instructor-led classes (instructor materials, participant guides, cohort guides, etc.) 
  • Storyboarding for instructional podcasts, video, and VR/AR activities 
  • Production of media including screen recordings, video, translation, etc.  

Outcome

  • The right content for the right learner experience 
  • Engaging writing that captures learner attention 
  • Storytelling and narrative approaches using the latest media 
  • Professionally produced assets that build learner & organizational confidence in the learning function 
“By the way—not sure if I mentioned this before, but it is SO exciting to see how you have incorporated the MASSIVE amount of content I’ve shared with you over the past few weeks and months. I’m thrilled and grateful. And the content you generated from our random reflections and perspective is SO well crafted. Thank you, thank you!”
Client Contact, Panera

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