Frequently Asked Questions

Product Information & Overview

What is custom eLearning development at AllenComm?

Custom eLearning development at AllenComm refers to the creation of tailored digital learning solutions that address specific organizational and learner needs. These solutions include online tutorials, microlearning, virtual instructor-led training, AI-enabled coaching, simulations, and experiential learning. AllenComm prioritizes performance outcomes and designs immersive learner experiences using menus, dashboards, portals, and real-world practice scenarios. Source

How does AllenComm define eLearning?

AllenComm defines eLearning as digital learning delivered through computers or mobile devices. Modern eLearning solutions leverage AI-powered tools to adapt and optimize the learner experience, making learning more engaging and effective. Source

What types of eLearning solutions does AllenComm offer?

AllenComm offers a broad range of eLearning solutions, including tutorials, microlearning, online assessments, AI-enabled learning, virtual instructor-led training, hybrid solutions, social learning, and experiential learning. Source

What is performance mapping in AllenComm's eLearning design?

Performance mapping is AllenComm's systematic approach to creating impactful eLearning experiences tailored to learners' needs. It involves identifying performance gaps, designing solutions using custom eLearning development, and mapping out the learner journey to scaffold learners from learning to job success. Source

How does AllenComm leverage AI in eLearning?

AllenComm uses AI in eLearning to analyze learner data, determine effective modalities, automate design, create adaptive content, and enhance interactivity. AI-powered analytics connect learner performance data with business outcomes, enabling data-driven training decisions. Source

Features & Capabilities

What tools does AllenComm use to create eLearning?

AllenComm utilizes platforms such as Captivate, Articulate Storyline, and Rise, along with AI tools to automate design, create adaptive content, and enhance interactivity in eLearning solutions. Source

How does AllenComm deploy or host eLearning solutions?

AllenComm typically hosts eLearning solutions on Learning Management Systems (LMS) or Learning Experience Platforms (LXP). AI-driven insights help track engagement, recommend courses, and improve learner outcomes. Source

What is rapid content development in AllenComm's eLearning?

Rapid content development at AllenComm uses templates and agile methods to build training quickly. AI tools are employed to create and refine content efficiently while maintaining instructional excellence. Source

What integrations does AllenComm support for learning ecosystems?

AllenComm supports integrations with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create unified and seamless learning ecosystems. Source

Does AllenComm offer maintainable templates and documentation for eLearning courses?

Yes, AllenComm provides maintainable templates and comprehensive documentation for Storyline courses, enabling customers to independently update and scale their courses as needed. AI Agent Guide

Use Cases & Benefits

Why do organizations choose AllenComm's eLearning solutions?

Organizations choose AllenComm's eLearning solutions for scalability, flexibility, cost efficiency, and the ability to personalize learning and measure performance impact using AI. AllenComm's focus on performance outcomes and tailored learner experiences ensures real business impact. Source

What business impact can customers expect from AllenComm's eLearning?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

Who can benefit from AllenComm's eLearning solutions?

Corporate leaders, sales teams, learning and development professionals, organizations adopting AI, and new hires across industries such as manufacturing, healthcare, retail, technology, and financial services can benefit from AllenComm's eLearning solutions. Source

What industries does AllenComm serve?

AllenComm serves industries including Energy, Financial Services, Food & Beverage, Healthcare, Insurance, Manufacturing, Retail, Software/High-Tech, and Travel. Portfolio

Can you share specific case studies or success stories from AllenComm's eLearning clients?

Yes, AllenComm has partnered with Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, O.C. Tanner, and others to deliver award-winning eLearning solutions. For example, Nestlé's cross-functional sales curriculum won two Brandon Hall HCM Excellence Awards. Portfolio

Pain Points & Problem Solving

What core problems does AllenComm's eLearning solve?

AllenComm's eLearning addresses ineffective learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, proving ROI in learning, AI readiness, and ineffective onboarding processes. Source

What pain points do AllenComm's customers express?

Customers often face challenges such as fragmented learning platforms, difficulty selecting and integrating technologies, gaps in sales enablement, redundant platforms, pressure to demonstrate ROI, lack of AI readiness, and ineffective onboarding. AllenComm's solutions are designed to address these pain points. Source

How does AllenComm help organizations reduce costs?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. This enables organizations to reinvest resources in impactful learning initiatives. Source

How does AllenComm support AI readiness and integration?

AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future-proofing organizations. This ensures clients are prepared for evolving technological landscapes. Source

Customer Proof & Performance

What feedback have customers given about AllenComm's eLearning ease of use?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm's eLearning for its ease of use, personalized learner experience, simple LMS, enhanced admin functionality, and accessible resources. Freddie Mac Case Study

What performance improvements can organizations expect from AllenComm's eLearning?

Organizations can expect improved employee motivation, engagement, productivity, measurable ROI, enhanced learning ecosystems, cost savings, future readiness, and effective onboarding. For example, effective onboarding programs improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Source

How does AllenComm measure and evaluate learning outcomes?

AllenComm provides measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and continuously improve performance. Source

Technical Requirements & Implementation

How long does it take to implement AllenComm's eLearning solutions?

The implementation timeline depends on project scope and current systems, but most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. Source

How easy is it to start working with AllenComm?

Starting with AllenComm is straightforward. Customers can schedule a consultation, engage in discovery conversations, access downloadable guides, and leverage advisory services to define objectives and align stakeholders. AllenComm's large in-house L&D design team enables quick scaling to meet tight deadlines. Source

What technical documentation does AllenComm provide?

AllenComm offers maintainable templates, comprehensive documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans, key findings, and actionable insights. Tech Advisory

Competition & Comparison

How does AllenComm's eLearning differ from similar products in the market?

AllenComm stands out for its customization, advanced technology integration (including AI), and focus on measurable outcomes. Unlike generic solutions, AllenComm tailors programs to organizational goals, provides actionable insights, and supports future readiness. Source

Why should a customer choose AllenComm over alternatives?

Customers should choose AllenComm for tailored solutions, expertise across segments, proven track record, focus on ROI, and innovative technology. AllenComm partners with leading companies and delivers award-winning, future-proof solutions. Source

What are AllenComm's competitive advantages for different user segments?

AllenComm offers distinct advantages for corporate leaders (measurable ROI), sales teams (tailored sales enablement), L&D professionals (advanced tools), organizations adopting AI (roadmaps for integration), and new hires (effective onboarding). Source

Support & Implementation

What support does AllenComm provide during implementation?

AllenComm provides structured advisory services, discovery conversations, downloadable guides, and access to the largest in-house L&D design team in the country, ensuring a smooth and efficient start for clients. Source

How does AllenComm ensure alignment with organizational goals?

AllenComm employs needs analysis, performance mapping, and measurement and evaluation services to align training initiatives with business goals, ensuring relevance and effectiveness. Performance Advisory

Additional Resources & Documentation

What downloadable guides are available from AllenComm?

AllenComm offers free downloadable guides such as the AI Agent Guide and Buyer's Guide, providing insights into implementing and optimizing learning solutions. AI Agent Guide

Where can I find AllenComm's case studies and portfolio?

AllenComm's case studies and portfolio are available on their website, showcasing success stories across industries like Energy, Financial Services, Food & Beverage, Healthcare, Insurance, Manufacturing, Retail, Software/High-Tech, and Travel. Portfolio

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Custom eLearning Development Solutions to Drive Performance

What Is Custom eLearning?

For maximum access and scalability, clients often rely on custom eLearning development as a key delivery strategy. eLearning is flexible and much more cost-effective to deploy than traditional instructor-led training (ILT). What’s more, when designed well, eLearning can enable engaging learner experiences (LX) using video, simulation, and practice to make learning more effective.

When we think of eLearning, we tend to think of online self-tutorials that are presentational.

The truth is that today’s eLearning can be much more, including virtual instructor-led training, hybrid solutions, AI-enabled coaching or simulations, social learning, and experiential learning.

At AllenComm, we design custom eLearning development services to meet both organizational and learner needs.

  • We focus on performance outcomes and prioritize the learner experiences that will have a real impact.
  • Our solutions situate learning within the context of the organization and the specific use cases of teams or roles.
  • We use menus, dashboards, and portals that orient learners on their journey.
  • Our simulations and practice scenarios mimic real-world situations that engage the learner’s curiosity and critical thinking.

An immersive digital learning experience, from our perspective, is one whose relevance is immediately understood by learners.

What Experience Has Taught Us

At AllenComm, our award-winning instructional designers employ a systematic approach we call performance mapping to create impactful eLearning experiences tailored to your learners’ needs.

  • All eLearning Is Not the Same

     eLearning is a broad category that includes tutorials, microlearning, online assessment, AI-enabled learning, and more. There isn’t one recipe to meet all needs. Templated solutions can be very efficient, but using the right template to meet the learning need is essential. Through AI in eLearning, we can now analyze learner data to determine which modality (microlearning, simulation, or assessment) will drive the most effective behavior change.

  • Focus on Performance

     Through careful analysis, we identify performance gaps and design solutions using a mix of custom eLearning development services and other strategies to map out the learner journey. Our approach to learner experience design (LXD) focuses on scaffolding learners from learning to success on the job. We leverage AI-powered eLearning analytics to connect learner performance data with business outcomes, helping organizations make data-driven training decisions.

  • Leverage What Works

     Rather than starting from scratch, we want to take advantage of what your team and organization have already been doing. We look for opportunities to upgrade, elevate, and convert your existing learning. We’re experts at evaluating your existing program to recommend a rapid content revision or redesign. Using artificial intelligence tools such as ChatGPT and adaptive learning engines, we streamline updates and enable rapid content generation that keeps your training relevant and scalable.

What Does Our Custom eLearning Development Process Look Like?

Every project starts with the performance problem, not the course. We use an approach we call performance mapping to connect what the business needs to change with what learners actually do on the job, then design backwards from there.

  1. Needs analysis. We identify the performance gap, who it affects, and what is getting in the way. This is also where we decide whether eLearning is the right answer at all.
  2. Performance mapping. We map the behaviours that close the gap and turn them into learning objectives, so every part of the course exists for a reason.
  3. Design. Our instructional designers choose the modality mix — scenario work, simulation, microlearning, video, or a blend — based on what those objectives require.
  4. Development. We build the course, integrate it with your platforms, and test it in the environment your learners will actually use.
  5. Measurement. We track learner data against the business metrics agreed at the start, so you can see whether behaviour changed, not just whether people finished.

Custom eLearning Services We Provide

Custom eLearning is not one format. These are the builds we deliver, and most programs combine several of them.

  • Digital learning — self-paced web-based courses, the format most people mean by eLearning.
  • On-demand learning — short modules learners pull up at the point of need rather than working through in one sitting.
  • ILT and VILT — instructor-led and virtual instructor-led sessions, including converting existing classroom material.
  • Blended and hybrid — programs mixing self-paced work with live sessions and on-the-job practice.
  • Video — produced video built into the learning rather than bolted on afterwards.
  • Simulations and scenario practice — safe environments to rehearse the decisions the job actually requires.
  • Articulate Storyline and Rise — custom builds in the authoring tools your team already knows, so you can maintain them after launch.
  • Adaptive learning and AI — content that adjusts to what each learner already knows.
  • Platform integration — deployment into your LMS, learning portal, or wider learning tech stack.

Not sure which mix you need? That’s what the needs analysis is for.

Featured Work

See how we partnered with other clients to design and develop award-winning eLearning solutions that generated positive results.

Use Cases

  • An entire curriculum delivered through asynchronous web-based activities, complete with assessments and integrated media as necessary.
  • Digital learning as pre- and post-work for synchronous workshops or social learning activities, setting the stage with foundational understanding.
  • Digital toolkits that organize supplementary resources, documents, and links, or transform reference information into interactive activities.

Outcomes

  • Digital learning slots seamlessly into any curriculum to maximize engagement and retention, before, during, or after the main training event.
  • Self-paced exploration that flexes to meet individual needs and preferences, honoring where each learner is starting from.
  • Micro and nano modules keep learning laser-focused, memorable, and easy to revisit, enabling just-in-time reference on the job.

AllenComm partnered closely with us to bring our rich knowledge, perspective, and research on leadership to life through a unique learning experience for individuals. The platform allows for a fun, engaging, and easy to use experience. It is unique as it allows for each employee to have a personalized experience given their interest and development needs.

Kristen O’Neil, Principal Consultant, Korn Ferry

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