Frequently Asked Questions

Product Information & History

What is AllenComm and what does it offer?

AllenComm is a leader in learning and development, partnering with Fortune 100 companies for over 40 years to create and scale innovative training solutions. The company offers custom training, e-learning, blended learning, and learning portal development, aligning training initiatives with business objectives. AllenComm has won over 40 awards annually for its transformational learning solutions. Source

How has training and development evolved over time?

Training and development has a rich history, from apprenticeship and on-the-job training in antiquity to modern approaches like microlearning, gamification, and blended learning. Key milestones include the creation of factory schools in the 1800s, the introduction of role-playing in 1910, the development of job instruction training during WWII, and the rise of eLearning and mobile learning in the 2000s. Source

What are some notable milestones in the history of training?

Milestones include the first factory school in 1872, the NCR sales primer in 1892, role-playing techniques in 1910, job instruction training in 1941, the Four Levels of Learning Evaluation in 1954, Bloom's Taxonomy in 1956, the debut of eLearning in the late 1990s, and the introduction of gamification in 2002. Source

What resources does AllenComm provide for learning and development leaders?

AllenComm offers free guides such as the Buyer's Guide to L&D Services and onboarding insights, as well as a podcast and blog with curated insights and practical roadmaps for L&D leaders. Buyer's Guide, Podcast, Blog

How does AllenComm incorporate AI and emerging technologies into its solutions?

AllenComm integrates AI and emerging technologies to optimize learning ecosystems, improve analytics, and enhance learner experiences. This includes custom web services, AI agents, adaptive learning, and personalized skills-based learning journeys. Source

Features & Capabilities

What are the key features of AllenComm's learning solutions?

Key features include tailored learning programs, advanced technology integration (AI, adaptive learning), measurement and evaluation services, scalable learning ecosystems, gamification, microlearning, and personalized onboarding. Source

Does AllenComm support integration with existing learning platforms?

Yes, AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools to create unified learning ecosystems. Source

What technical documentation is available for AllenComm solutions?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. AI Agent Guide, Buyer's Guide, Tech Advisory

How does AllenComm measure the effectiveness of its training programs?

AllenComm offers measurement and evaluation services to link learning initiatives to business outcomes, enabling organizations to justify L&D investments and demonstrate ROI. Source

What types of training solutions does AllenComm provide?

AllenComm provides sales enablement, leadership development, compliance training, employee onboarding, and skills development programs, all tailored to organizational needs. Source

Use Cases & Benefits

Who can benefit from AllenComm's solutions?

Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and new hires across industries such as healthcare, financial services, retail, manufacturing, software, and travel can benefit from AllenComm's solutions. Source

What business impact can customers expect from using AllenComm?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

What problems does AllenComm solve for its customers?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, proving ROI in learning, AI readiness, and ineffective onboarding processes. Source

What are some pains customers express that AllenComm addresses?

Customers often face fragmented learning platforms, difficulty integrating technologies, gaps in sales enablement, redundant platforms, pressure to prove ROI, lack of AI readiness, and ineffective onboarding. AllenComm provides solutions for each of these pain points. Source

How does AllenComm improve employee onboarding and retention?

AllenComm's onboarding programs improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years, using tools like learning portals, gamification, and adaptive learning. Source

Customer Proof & Success Stories

Who are some of AllenComm's customers?

AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz, among others. For more examples and case studies, visit the portfolio page.

What industries are represented in AllenComm's case studies?

Industries include energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Source

Can you share specific case studies or success stories?

AllenComm's portfolio includes Delta (training reinvigoration), Panera Bread (leadership program), Pure Storage (Simply Pure program), BD (clinical practice training), Nestlé (cross-functional sales curriculum), Kraft Heinz (leadership training), and O.C. Tanner (gamified training). Portfolio

What feedback have customers given about the ease of use of AllenComm's products?

Freddie Mac praised the personalized learner experience and simple LMS. American Express highlighted the comprehensive and easy-to-use training product. Bright Horizons enjoyed having resources available at the touch of a button. Freddie Mac, HR Tools, Bright Horizons

Competition & Comparison

How does AllenComm differ from other learning and development providers?

AllenComm stands out through customization, advanced technology integration (AI, adaptive learning), measurable outcomes, and tailored solutions for different user segments. Unlike generic providers, AllenComm aligns training with organizational goals and culture. Source

Why should a customer choose AllenComm over alternatives?

Customers should choose AllenComm for tailored solutions, expertise across segments, proven track record, focus on ROI, and innovative technology integration. AllenComm partners with leading companies and delivers award-winning solutions. Source

Are there different advantages for different types of users?

Yes, AllenComm offers actionable insights and ROI for corporate leaders, tailored sales enablement for sales teams, advanced tools for L&D professionals, AI integration for organizations adopting AI, and effective onboarding for new hires. Source

Technical Requirements & Implementation

How long does it take to implement AllenComm solutions?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. Source

How easy is it to start working with AllenComm?

Starting with AllenComm is straightforward: schedule a consultation, engage in discovery conversations, access downloadable resources, and leverage advisory services. AllenComm's large in-house L&D design team enables quick scaling for tight deadlines. Source

What integrations are available for AllenComm's learning ecosystem?

AllenComm offers integrations with LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. Source

What support and implementation services does AllenComm provide?

AllenComm provides advisory services, needs analysis, performance mapping, measurement and evaluation, custom design and implementation, technical integrations, and talent staffing services. Source

Additional Company Context & Talent

What talent and staffing services does AllenComm offer?

AllenComm provides agile access to L&D experts, including learning designers, strategists, developers, and teams with AI experience. Staffing services support one-time or strategic initiatives without the risk of permanent hires. Source

What are the representative talent profiles at AllenComm?

Talent profiles include instructional writers, learning experience designers, instructional media specialists, LMS admins, learning project managers, subject matter experts, learning strategists, and instructional designers, each with specialized skills and experience. Source

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The history of training and development

ALLENCOMM BLOG | Insights

The History of Training and Development

April 4, 2016

Ever wondered where microlearning came from, or when gamification started, or who came up with the idea to role play? Learning and development has a long and interesting history spanning millennia. So we put together the infographic timeline to walk you through the History of Training and Development.

Learn how the industry has evolved to meet the changing needs of business and learners, and see how training pros have been finding solutions to tough problems for hundreds of years.

Want to learn more about training trends from the last five years? Download our ebook.

  • Antiquity through pre-1800s: apprenticeship and on-the-job training.
  • 1812: Kriegsspiel (wargame) developed to train Prussian and German armies
  • 1872: Hoe and Company establishes the first documented factory school to train machinists and the need for quicker training driven by the industrial revolutions meant many companies soon followed suit with their own factory schools.
  • 1892: JohnH. Patterson, the founder of the National Cash Register Company, creates the first widespread sales training by giving his sales team the NCR primer. Vestibule training was also introduced during the late 1800s, which combines the strengths of classroom and on-the-job methods in smaller classrooms. 
  • 1910: Dr. J. L. Moreno designed the first role-playing techniques. However, it would be another 20 years before they started seeing wider use.
  • 1911: Frederick Taylor published a book on his method of productivity, called scientific management. He studied the motion and time use of employees to develop ways of doing work that reduced non-productive time.
  • 1917: Charles R. Allen creates the “Show, Tell, Do and Check” method of training in response to an increased need for shipyard workers. This efficiently walked workers through complex processes in a way that escalated responsibility with the capability and allowed for feedback
  • Furthermore, the First World War time period created a serious need for more defense workers and manufacturing. Training played a critical part in filling that need as many experienced workers were enlisting. 
  • 1941: Following the United States’ entry job instruction training(JIT), a systematic on-the-job training method that put learners at ease, explained the job had learners explain and demonstrate each step, then regularly followed up with inspections and evaluations. JIT also contributed to the creation of job aids.
  • 1942: The American Society of Training Directors was founded. The organization later changed its name to the American Society for Training and Development, and currently goes by Association for Talent Development.
  • The 1950s: Following the World Wards, companies wanted a way to train people efficiently and reduce expenses while still getting high instructional value. Individualized instruction became prominent which replaced teachers with material that broke the learning into small steps with an activity afterward to check comprehension. This and reinforcement behavior research opened the door for different methods of practicing new skills.  
  • 1954: Donald Kirkpatrick first outlines the Four Levels of Learning Evaluation giving learning and development professionals one of the first ways to evaluate training programs. 
  • 1956: Benjamin Bloom led a committee in the publication of the Taxonomy of Educational Objectives, which helped trainers better match the information to instructional methods.
  • The 1950s & 1960s: Instructional System Design was born from a desire to bring the various pieces of the instructional design process into an effective system. As computers progressed in the 1960s, virtual reality begins to develop, although it wouldn’t see widespread interest for many decades.
  • 1960: First computer-assisted instruction launches at the University of Illinois with the PLATO system. Albert Bandura begins writing observational learning, laying the foundation for modern social learning. 
  • 1961: McDonald’s founds Hamburger University, the first corporate university. 
  • 1962: The concept of instructional design was first articulated by Rober Glaser. Training Magazine begins publication.
  • 1970: Malcolm Knowles originates the term informal learning.
  • 1983: Howard Gardner introduces the theory of multiple intelligences.
  • 1984: ADDIE evolves and becomes more flexible and less linear.
  • 1989: AT&T launches the first electronic performance support system, an updated version of job aids that came with the benefit that assets could be immediately updated for all people.
  • The 1980s and 1990s: Computer-based training uses the methods of individualized instruction to provide instruction to employees on computers.
  • The mid to late 1990s: Blended learning grows as people realize eLearning and computer-based training are not silver bullets. The term eLearning debuts, but grows in popularity when Jay Cross begins using it in 2004. eLearning is the latest interaction of computer-based training and is typically accessed online. eLearning often encompasses other, more niche delivery training methods of training techniques.
  • The early 2000s: Mobile learning enters the training lexicon at the beginning of the new century, but mobile learning doesn’t really start gaining traction until the explosion of personal smartphones in the mid to late 2000s. In addition, chunking gets rebranded as microlearning.
  • 2002: Nick Pelling coins the term gamification, although people have been using gaming elements in many applications for two centuries.
  • 2008: MOOCs start seeing use in distance education and the training industry isn’t far behind.
  • The mid to late 2000s: The success of personal social networking catches the attention of training departments, and the concept of social learning takes on new dimensions.

Resources For L&D Leaders

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what to look for in onboarding
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