Frequently Asked Questions

Millennial Training & Engagement Strategies

What makes millennial learners different from other generations?

Millennials, born between 1981 and 1999, are the largest, most educated, and most diverse generation in history. They are motivated self-learners, comfortable with technology, and seek transparency and real-time feedback in their work environment. Their familiarity with innovative technologies from K-12 through university education makes them naturally inclined to use similar tools for workplace training. Source

How does AllenComm engage millennial learners?

AllenComm uses strategies proven to engage millennials, including mobile learning, gamification, and video-based learning. These approaches leverage bite-sized modules, immediate feedback, and big-picture relevancy to motivate and inspire learners. Source

What is bite-sized learning and why is it effective for millennials?

Bite-sized learning involves designing training modules that are 3-5 minutes long, instead of traditional 30-minute sessions. This format aligns with millennials' self-motivation and digital resourcefulness, allowing them to access job tools and short how-to videos via mobile devices. It helps reduce onboarding stress and improves job performance from day one. Source

How does gamification improve millennial training outcomes?

Gamification adds game-like features to training, such as immediate feedback and the option to share results socially. This motivates learners to quickly develop skills needed for desired behaviors. Industries like restaurant and retail have seen significant performance improvements using gamification and immediate feedback in their courses. Source

Why is big-picture relevancy important in millennial training?

Big-picture relevancy helps millennials understand how their daily tasks contribute to principal company goals. Video-based training is an effective method for delivering content that connects individual contributions to organizational objectives, fostering engagement and performance. Source

What are some examples of AllenComm's millennial training case studies?

AllenComm has worked with JetBlue, Amway, and Lego to create award-winning training for millennial audiences. Case studies include engaging with mobile learning, gamification, and video-based learning. Mobile Case Study, Gamification Case Study, Video Case Study

How does AllenComm use mobile learning to engage millennials?

AllenComm applies mobile strategies for onboarding and ongoing training, making job tools and short learning segments accessible via mobile devices. This approach takes advantage of small windows of downtime and supports performance from day one. Source

What role does immediate feedback play in millennial training?

Immediate feedback is essential for millennial motivation. Gamification and scenario-based learning environments allow learners to quickly develop skills and share results socially, leading to improved performance. Source

How does AllenComm ensure training is relevant for both millennials and other generations?

AllenComm designs training that meets the requirements necessary to engage millennials, which also benefits current employees from other generations. By focusing on technology comfort and learning styles, AllenComm builds training that creates results for all audiences. Source

What are the main concerns about engaging millennials in training?

Concerns about engaging millennials are real but often overplayed. Millennials are individuals who want to contribute to organizations. AllenComm uses methods initially created for millennials to enhance performance in all learners and build better overall learning for the future. Source

How does AllenComm use video-based learning for millennials?

Video-based training allows executive leaders to share messages with thousands of employees, helping learners understand how their contributions impact the company. This method is effective for delivering big-picture relevancy and improving performance. Source

What is performance mapping and how does AllenComm use it?

Performance mapping is a process where AllenComm works backwards from desired business outcomes, considering which activities will best improve performance for a particular audience. This approach is applied to every training initiative to ensure alignment with organizational goals. Source

What resources does AllenComm offer for L&D leaders?

AllenComm provides free guides such as the Buyer's Guide to L&D Services and insights into effective onboarding. These resources help L&D leaders balance learner needs and stakeholder expectations. Buyer's Guide, Onboarding Guide

How does AllenComm address onboarding challenges for millennials?

AllenComm uses bite-sized learning, mobile access, and gamification to make onboarding less overwhelming and more effective. This approach helps new hires focus on job performance from day one and builds confidence and affiliation for better outcomes. Source

What are AllenComm's award-winning strategies for millennial engagement?

AllenComm's award-winning strategies include mobile learning, gamification, and video-based learning. These methods have been successfully applied for clients like JetBlue, Amway, and Lego to enhance workplace performance. Source

How does AllenComm incorporate real-time feedback in training?

AllenComm integrates real-time feedback through gamification and scenario-based learning, allowing learners to quickly develop skills and adjust behaviors. This approach is particularly effective for millennials who value immediate responses. Source

How does AllenComm use branding in millennial training?

AllenComm leverages relevant branding in training programs to engage millennials and reinforce organizational values. This approach helps create a sense of belonging and motivates learners to achieve real change and results. Source

What are the benefits of using mobile, gamification, and video-based learning for millennials?

These methods increase engagement, motivation, and performance by providing accessible, relevant, and interactive content. They also support immediate feedback and big-picture relevancy, which are crucial for millennial learners. Source

How does AllenComm measure the effectiveness of millennial training?

AllenComm starts with performance mapping and works backwards from desired business outcomes. This ensures that training activities are aligned with organizational goals and improve overall learner performance. Source

AllenComm Features & Capabilities

What features does AllenComm offer for learning and development?

AllenComm provides performance advisory, custom design and implementation, technical integrations, and talent & staffing services. Training solutions include sales enablement, leadership development, compliance training, employee onboarding, and skills development. Source

Does AllenComm support integration with other platforms?

Yes, AllenComm integrates with LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create a unified learning ecosystem. Source

What technical documentation does AllenComm provide?

AllenComm offers maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. AI Agent Guide, Buyer's Guide, Tech Advisory

What are AllenComm's key capabilities and benefits?

AllenComm delivers personalized learning journeys, accelerated design and development, advanced measurement and analytics, adaptive learning, and solutions that integrate seamlessly into daily workflows. Benefits include improved employee performance, cost savings, enhanced learning experiences, future readiness, and proven results. Source

Use Cases & Business Impact

Who can benefit from AllenComm's solutions?

AllenComm's solutions are designed for corporate leaders, sales teams, L&D professionals, organizations adopting AI, and new hires. Industries served include healthcare, financial services, retail, manufacturing, software, travel, and more. Source

What business impact can customers expect from AllenComm?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, scalable sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

What core problems does AllenComm solve?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, proving ROI in learning, AI readiness, and onboarding and development issues. Source

What pain points do AllenComm customers typically face?

Customers often face fragmented learning platforms, difficulty selecting and integrating technologies, gaps in sales enablement, redundant platforms, pressure to prove ROI, lack of AI readiness, and ineffective onboarding. AllenComm's solutions are designed to address these challenges. Source

Customer Proof & Success Stories

Who are some of AllenComm's customers?

AllenComm has partnered with companies such as Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. For more examples and detailed case studies, visit our portfolio page.

What feedback have AllenComm customers given about ease of use?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm's solutions for their ease of use, personalized learner experiences, and accessible resources. For example, Valerie Iorg from American Express described the training product as "extremely comprehensive yet very easy to use." Freddie Mac Case Study

Can you share specific AllenComm case studies or success stories?

AllenComm's portfolio includes case studies with Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner. These projects demonstrate measurable business growth, improved onboarding, and enhanced leadership development. Portfolio

What industries are represented in AllenComm's case studies?

AllenComm's case studies cover energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Portfolio

Implementation & Support

How long does it take to implement AllenComm's solutions?

The implementation timeline depends on project scope and current systems, but most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. Learning Ecosystem Optimization

How easy is it to start working with AllenComm?

AllenComm offers a straightforward process: schedule a consultation, engage in discovery conversations, access downloadable resources, and leverage advisory services. The large in-house L&D design team enables quick scaling and efficient project starts. Schedule Consultation

Competition & Differentiation

How does AllenComm compare to other training providers?

AllenComm stands out for its tailored solutions, advanced technology integration, measurable ROI, and proven track record with Fortune 100 companies. Unlike off-the-shelf providers, AllenComm customizes programs to align with organizational goals and culture. Source

Why should a customer choose AllenComm over alternatives?

AllenComm offers customized learning programs, actionable insights, measurable ROI, advanced tools, AI integration, and effective onboarding. With over 40 years of experience and award-winning solutions, AllenComm provides distinct advantages for corporate leaders, sales teams, L&D professionals, and new hires. Source

How does AllenComm's approach differ for various user segments?

AllenComm tailors solutions for corporate leaders (ROI measurement), sales teams (sales enablement training), L&D professionals (advanced tools), organizations adopting AI (roadmaps for integration), and new hires (onboarding tools). This ensures relevance and effectiveness across industries and roles. Source

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ALLENCOMM BLOG | Insights

Whitepapers on Millennial Training

May 8, 2013

Millennials comprise the largest generational sector since the baby boomers, and as this group enters the job market, training organizations need to find new, innovative ways to reach this audience.

Motivating, engaging, and inspiring learners to achieve real change and results within an organization is no easy task and will never cease to be a hot topic for training professionals. But, this group presents new challenges. They demand more from their training. We have developed strategies used by our award-winning customers that have been proven to engage millennials by using innovative technologies, rich media and relevant branding.

Who are they?

Millennials are individuals born between 1981 and 1999. They are the largest, most educated, most diverse generation in history.

How are Millennial Learners Different?

According to a Pew Research study, they are motivated self-learners that can be self-directed employees. Millennials seek transparency and real time feedback in their work environment. They have been accustomed to using innovative technologies for learning in their studies from K-12 to University education. It is a natural progression for them to use similar technologies for training in their work environments.

Millennials are not unlike other audiences that training professionals have strived to engage. In fact, this generation is incredibly comfortable with technology, but let’s not forget that many industries employ older segments of the population who have become just as comfortable with technology. Therefore, investing in training that meets the requirements necessary to engage millennials will not only build training that creates results for current and future generations, but will meet the needs of current employees as well.

Is the Concern to Engage Millennials Real?

All of the concerns are real but oftentimes overplayed. Many learning professionals treat millennials as a single, non-complex group. They are still individual people who want to contribute to the organization. However, companies can learn from them. We can all take something from their learning style, technology comfort, and culture. At Allen, we have used methods created initially to engage millennial learners to enhance performance in all learners and build better overall learning for the future.

Engaging Millennial Training with Mobile Learning, Gamification and Video Based Learning

Mobile learning, Gamification and Video Based Learning are strategies that can be tremendously successful when used to deliver content to a millennial audience. It is also crucial to understand what methods should be incorporated into all of these strategies when developing a training initiative. Simply using these methods to deliver training will not motivate or engage learners. When we recognize the values and motivation factors that engage millennials, we include the following approaches in our training strategies:

  1. Bite Sized Learning
  2. Immediate Feedback
  3. Big-Picture Relevancy

Bite Sized Learning

When we create training for this generation, we look at what we used to accomplish in 30 minute modules and design the material for a 3-5 minute module. How do decrease the time spent in a course so tremendously and expect to see the same results?

Millennials are self-motivated and have been taught to be digitally resourceful. This creates opportunities to allocate the time that was once spent on training on specific material, which may not ever be used by an individual, or may be forgotten by the time it is needed, to instead be used to teach and direct learners on where to locate and how to use job tools.

These job tools can be accessible via mobile devices. Also, short how-to videos based learning segments or task relevant, scenario based games can be accessible via mobile and correlate well to take advantage of small windows of down time in many work environments. Onboarding for example, can be overwhelming to a learner when delivered all at once, but with the addition of easily-accessible, short bits of information available at the time-of-need, we can eliminate the stress of onboarding and focus on job performance from day one. See a specific example of how we worked with JetBlue to apply mobile strategies for onboarding.

Immediate Feedback

Immediate feedback is essential for Millennial motivation. Adding gamification concepts to training initiatives does not necessarily signify that a course is a game. It simply suggests that a course has game-like features. Gamification is similar to scenario-based learning. Gamification, however, creates motivation for learners in ways that scenarios may not. The concept of allowing a learner to obtain immediate feedback in a game environment (and the option to share results socially) allows learners to quickly develop the skills they need to perform desired behaviors. Industries, such as restaurant and retail industries, are seeing significant performance improvement by using immediate feedback in their courses. See a specific example of how we worked with Lego to apply gamification and immediate feedback for customer service and retail training.

Big-Picture Relevancy

Any individual, regardless of their generation, will be more engaged by training that is relevant to their specific work environment and position. While Millennials are no different in expecting training that will teach them how to succeed at their particular job, they also benefit from big-picture relevancy. Understanding how daily tasks contribute to principal company goals is important for this generation that has been taught to set expectations, goals and benchmarks throughout their K-12 studies. Video Based Training is an excellent method for delivering content that allows learners to understand how their contributions impact the company. Executive leaders who are unable to meet with thousands of employees can easily share their message through video and influence, unite and rally their workforce to improve performance and meet company goals.

Our Experience Engaging Millennials to Achieve Business Results

At Allen, our 32 years of experience has taught us that there are some basic, yet essential methods that should be applied to every training initiative regardless of the audience. We always start with performance mapping. We work backwards, considering what activities will work best for a particular audience and improve performance to achieve overall business goals. That said, engagement of a particular audience is one factor in improving overall learner performance. We have three strategies that have worked well for our award-winning clients including JetBlue, Amway and Lego for reaching and extending beyond the millennial audience to enhance workplace performance.

See our Case Studies to see how we created award-winning training for Millennial audiences:

Resources For L&D Leaders

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what to look for in onboarding
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