Frequently Asked Questions

Performance Mapping & Strategy Services

What is performance mapping in the context of employee training?

Performance mapping is an analytical process used to identify the specific behaviors, motivations, and knowledge employees need to achieve desired business outcomes. At AllenComm, performance mapping serves as the foundational step in designing training solutions that are directly aligned with an organization's unique goals, objectives, and success metrics. This process ensures that training initiatives are purposeful and measurable, leading to impactful and enduring business results.

How does AllenComm use performance mapping to improve training outcomes?

AllenComm's performance mapping process involves analyzing what motivates learners, what they need to do, and what they need to know to change behaviors. By identifying measurable behavioral outcomes, AllenComm translates these insights into training-specific learning objectives. This approach guides the creation of tailored training and performance management plans, ensuring that learning experiences are meaningful and drive real business results.

What are the key steps in AllenComm's performance mapping process?

The key steps include: (1) analyzing organizational goals and desired outcomes, (2) identifying the specific employee behaviors that drive those outcomes, (3) determining the knowledge and skills required to support those behaviors, and (4) developing learning objectives and strategies that directly address these needs. This structured approach ensures that training is targeted and effective.

Can you provide an example of performance mapping in action?

Yes. In a case study with Nestlé, AllenComm developed a comprehensive learning experience for four groups: marketing, sales, product development, and cross-functional teams. The performance mapping strategy ensured that each group received training tailored to their evolving roles and market needs, resulting in skill growth across all learning groups. View the Nestlé case study.

Why is performance mapping considered an essential first step in training strategy?

Performance mapping is essential because it establishes a clear link between desired employee behaviors and organizational outcomes. By identifying these connections early, organizations can ensure that their training investments are aligned with business goals, leading to measurable improvements in performance and ROI.

Achieve Impactful Results Through Performance Mapping

Transform training success with AllenComm’s Performance Mapping. Unlock measurable outcomes and tailored learning objectives, ensuring impactful and enduring business results. When you want to ensure that your employee training and development solution meets your organization’s unique goals, objectives, and metrics for success, you’ll want to call in a performance consultant. It’s an essential first step to determine the links between desired employee behaviors and the outcomes you need.

Case Study

Nestlé

AllenComm built a robust learning experience that addresses the needs of four learning groups: marketing, sales, product development teams, and cross-functional teams. The omni complete strategy is for all learning groups to grow their skills as the market and their roles evolve.

View case study

Create Training That Works

When you want to ensure that your employee training and development solution meets your organization’s unique goals, objectives, and metrics for success, you’ll want to call in a performance consultant. It’s an essential first step to determine the links between desired employee behaviors and the outcomes you need.

How? The process of creating performance maps is essentially an analysis of what motivates learners, what they need to do, and what they need to know in order to change behaviors. As a leading training consultant, AllenComm will use its domain expertise to identify the measurable behavioral outcomes needed to increase performance based on the needs of your learners and your organization.

These outcomes translate into training-specific learning objectives that establish the direction for a tailored training and performance management plan. When we create performance maps, our goal is to provide a meaningful learning experience that produces real business results and has a lasting effect on learners. Performance mapping drives our decisions when selecting strategies and activities for training. The diagram below is an example of how the business goal of improving customer service has been mapped out.