Frequently Asked Questions

Instructional Design & Learning Experience

What are the key skills modern instructional designers need to create cohesive learning experiences?

Modern instructional designers require learner-oriented thinking, a focus on expected outcomes, and a holistic approach. This means prioritizing the learner's needs, designing with clear performance objectives, and guiding learners through the entire experience using techniques like scaffolding and formative assessments. (Source: Original Webpage)

How does learner-oriented thinking improve instructional design?

Learner-oriented thinking places the needs, problems, and expectations of the learner at the center of the design process. This approach helps learners solve performance issues, develop critical thinking, and become problem solvers in their environment. (Source: Original Webpage)

Why is focusing on expected outcomes important in eLearning design?

Focusing on expected outcomes ensures that eLearning courses help learners achieve specific performance goals. This approach avoids overwhelming learners with unnecessary content and instead provides targeted activities that mimic real-world tasks, leading to better transfer of knowledge and skills. (Source: Original Webpage)

What is a holistic approach in instructional design?

A holistic approach guides learners from pre-training assessment through mastery of performance objectives. It uses scaffolding, formative, and summative assessments to provide ongoing feedback and support, ensuring learners gain skills for professional success. (Source: Original Webpage)

How does AllenComm ensure learning experiences are cohesive and effective?

AllenComm employs a learner-first philosophy, focusing on the needs and performance of learners rather than just content delivery. This includes thorough research, collaboration, prototyping, and feedback from real users to continuously improve the learning experience. (Source: Original Webpage)

What role does performance mapping play in AllenComm's instructional design?

Performance mapping, or action mapping, is used to align learning activities with organizational performance objectives. This strategy ensures that training is focused on what learners need to do, not just what they need to know, resulting in more effective behavior change. (Source: Original Webpage)

How does AllenComm use real-world scenarios in training?

AllenComm incorporates real-world scenarios into training to require learners to make decisions and apply knowledge, which helps transfer learning to their actual work environment. (Source: Original Webpage)

What assessment techniques are used to support learners?

AllenComm uses scaffolding, formative assessments, and summative assessments to provide ongoing feedback and identify areas where learners need additional support. (Source: Original Webpage)

How does AllenComm help organizations achieve measurable learning outcomes?

By designing with expected outcomes in mind and using performance mapping, AllenComm ensures that training leads to measurable improvements in learner performance and organizational objectives. (Source: Original Webpage)

What resources does AllenComm provide for L&D leaders?

AllenComm offers free guides such as the Buyer's Guide to L&D Services and onboarding best practices, as well as podcasts and blog insights to support L&D leaders in making informed decisions. (Source: Original Webpage)

How does AllenComm support blended and digital learning approaches?

AllenComm combines instructor-led training (ILT), virtual instruction, and digital learning to create blended training blueprints that build workforce capability at scale. (Source: Original Webpage)

What is the importance of feedback and iteration in AllenComm's design process?

Feedback from real users and learning from evaluations and mistakes are key to improving both the design process and the overall learner experience. AllenComm emphasizes continuous improvement through prototyping and user feedback. (Source: Original Webpage)

How does AllenComm address the needs of diverse learners?

AllenComm's instructional designers research learner needs, collaborate on solutions, and use empathy-driven design to ensure learning experiences are accessible and relevant to all users. (Source: Original Webpage)

What is action mapping and how does AllenComm use it?

Action mapping is a visual approach to eLearning that focuses on performance rather than information. AllenComm uses action mapping to design activities that directly mimic what learners need to do to achieve organizational objectives. (Source: Original Webpage)

How does AllenComm help organizations balance learner needs and stakeholder expectations?

AllenComm provides resources like the Buyer's Guide to L&D Services, which outlines key questions to ask when evaluating L&D partners, helping organizations make informed decisions that balance both learner needs and stakeholder goals. (Source: Original Webpage)

What are some best practices for onboarding according to AllenComm?

Effective onboarding begins before the first day and continues for months, focusing on building confidence, behaviors, and affiliation. AllenComm provides guides and solutions to create meaningful onboarding experiences. (Source: Original Webpage)

How does AllenComm use podcasts and blogs to support learning leaders?

AllenComm's podcasts and blogs offer insights on trends, metrics, and strategies in learning and development, helping L&D leaders stay informed and make evidence-based decisions. (Source: Original Webpage)

What metrics does AllenComm recommend tracking for corporate training?

AllenComm recommends tracking metrics beyond course completions, such as learner engagement, knowledge retention, and performance improvements, to evaluate the true impact of training programs. (Source: Original Webpage)

How does AllenComm approach blended training for better outcomes?

AllenComm combines ILT, virtual, and digital learning to create blended training blueprints, enabling organizations to build workforce capability at scale and achieve better learning outcomes. (Source: Original Webpage)

What is the value of authentic tasks and assessments in eLearning?

Authentic tasks and assessments emphasize problem-solving and understanding in real-world contexts, helping learners gain practical skills that translate to professional success. (Source: Original Webpage)

How does AllenComm help organizations create meaningful learning moments?

AllenComm designs learning experiences that build confidence, behaviors, and affiliation, ensuring that learners find purpose and value within their teams from onboarding onward. (Source: Original Webpage)

Features & Capabilities

What services does AllenComm offer?

AllenComm provides a comprehensive suite of learning and development services, including Performance Advisory, Custom Design & Implementation, Technical Integrations, and Talent & Staffing Services. These services are tailored to align training initiatives with business goals and deliver measurable ROI. (Source: Knowledge Base)

What are AllenComm's key capabilities and benefits?

Key capabilities include personalized learning journeys, AI-powered design and development, advanced measurement and analytics, adaptive learning, and integration with daily workflows. Benefits include improved employee performance, cost savings, enhanced learning experiences, future readiness, and proven business impact. (Source: Knowledge Base)

What types of training solutions does AllenComm provide?

AllenComm offers training solutions for sales enablement, leadership development, compliance, employee onboarding, and skills development. These solutions are customized to meet the unique needs of each organization. (Source: Knowledge Base)

What platform integrations does AllenComm support?

AllenComm integrates with a wide range of platforms, including Learning Management Systems (LMS), Learning Content Management Systems (LCMS), Learning Experience Platforms (LXP), HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. (Source: Knowledge Base)

Does AllenComm offer technical documentation and guides?

Yes, AllenComm provides maintainable templates and documentation for Storyline courses, as well as downloadable guides like the AI Agent Guide and Buyer's Guide. Advisory services also include detailed research plans and actionable insights. (Source: Knowledge Base)

How does AllenComm use AI in its learning solutions?

AllenComm integrates AI-driven adaptive learning, analytics, and personalization into its solutions, enabling organizations to accelerate design, improve engagement, and prepare for future challenges. (Source: Knowledge Base)

What measurement and evaluation services does AllenComm provide?

AllenComm offers measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate ROI. (Source: Knowledge Base)

How does AllenComm support employee onboarding?

AllenComm's onboarding solutions use learning portals, gamification, and adaptive learning to improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. (Source: Knowledge Base)

What makes AllenComm's solutions scalable?

AllenComm builds cohesive and scalable learning ecosystems that align with organizational goals, addressing challenges like fragmented platforms and ineffective training programs. (Source: Knowledge Base)

How does AllenComm ensure future readiness for organizations?

By integrating emerging technologies like AI and providing roadmaps for AI adoption, AllenComm ensures organizations are prepared for future challenges and evolving learning needs. (Source: Knowledge Base)

Use Cases & Benefits

Who can benefit from AllenComm's solutions?

AllenComm serves corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with high onboarding needs across industries such as healthcare, financial services, retail, manufacturing, software, and travel. (Source: Knowledge Base)

What business impact can customers expect from AllenComm?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and greater brand consistency. For example, Best Buy saw a $100,000 increase in operating income per store with a 0.1% increase in employee engagement. (Source: Knowledge Base)

What problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology integration, sales enablement gaps, cost inefficiencies, proving ROI in learning, AI readiness, and ineffective onboarding processes. (Source: Knowledge Base)

How does AllenComm help organizations demonstrate ROI in learning?

AllenComm provides measurement and evaluation services that link learning initiatives to business outcomes, enabling organizations to justify their L&D investments with concrete data. (Source: Knowledge Base)

What feedback have customers given about AllenComm's ease of use?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm for creating user-friendly and accessible training solutions, highlighting features like personalized learner experiences and easy-to-use resources. (Source: Knowledge Base)

Can you share specific case studies or success stories?

Yes, AllenComm has helped Delta scale its training programs, developed leadership programs for Panera Bread, created innovative learning for Pure Storage, and won awards for Nestlé's sales curriculum. More case studies are available on AllenComm's portfolio page. (Source: Knowledge Base)

What industries does AllenComm serve?

AllenComm serves industries including energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. (Source: Knowledge Base)

How does AllenComm support sales enablement?

AllenComm provides tailored sales enablement training focused on real-world scenarios, improving sales productivity, customer engagement, and win rates. (Source: Knowledge Base)

What makes AllenComm's onboarding solutions effective?

AllenComm's onboarding solutions use engaging tools like learning portals and gamification, resulting in a 50% improvement in new-hire productivity and nearly 60% higher retention over three years. (Source: Knowledge Base)

How does AllenComm help reduce costs in learning and development?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. (Source: Knowledge Base)

What are the organizational benefits of using AllenComm?

Organizations benefit from profit growth, reduced employee turnover, deeper talent succession pipelines, and increased brand consistency through AllenComm's tailored training solutions. (Source: Knowledge Base)

How does AllenComm help organizations prepare for AI integration?

AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future-proofing organizations for technological change. (Source: Knowledge Base)

What is the typical implementation timeline for AllenComm solutions?

The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced complexity once integrations go live. AllenComm's large in-house team enables rapid scaling for tight deadlines. (Source: Knowledge Base)

How easy is it to get started with AllenComm?

Getting started is straightforward: schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services to define objectives and align stakeholders. (Source: Knowledge Base)

Competition & Differentiation

How does AllenComm differ from other learning and development providers?

AllenComm stands out through its focus on customization, advanced technology integration (including AI), measurable outcomes, and tailored solutions for different user segments. Unlike generic providers, AllenComm aligns training with organizational goals and culture. (Source: Knowledge Base)

Why should a customer choose AllenComm over alternatives?

Customers choose AllenComm for tailored solutions, expertise across segments, a proven track record with leading brands, a focus on ROI, and innovative technology. AllenComm's solutions are future-proof and adaptable to evolving needs. (Source: Knowledge Base)

What are AllenComm's competitive advantages for different user segments?

Corporate leaders benefit from actionable insights and ROI measurement, sales teams from tailored enablement training, L&D professionals from advanced tools, and organizations adopting AI from future-ready roadmaps. (Source: Knowledge Base)

What customer proof points support AllenComm's effectiveness?

AllenComm has partnered with brands like Delta, HP, LEGO, and Nestlé, delivering award-winning solutions and receiving positive feedback for ease of use and measurable business impact. (Source: Knowledge Base)

What awards and recognition has AllenComm received?

AllenComm is recognized as one of the top ten firms in its field in the United States, winning over 40 awards annually for its transformational learning solutions. (Source: Knowledge Base)

Who are some of AllenComm's notable customers?

Notable customers include Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. (Source: Knowledge Base)

Sign in / Register
CONTACT US:(801) 537-7800
Man and Woman in Front of Laptop Happily Working

ALLENCOMM BLOG | Insights

Creating Cohesive Learning Experiences

November 13, 2018

This was originally published on eLearningIndustry.com on February 7, 2017.

3 Modern Instruction Design Skills You Need

Instructional Designers are trained in the latest cutting edge technologies and are adept at using creative techniques to build custom training solutions. They are known for their passion for learning, along with their writing, researching, and communication skills. They must also be effective project managers and flexible problem solvers. These instructional designer skills are necessary but will be insufficient unless they are applied with a “learner first” philosophy, which places the needs of the learner ahead of the presentation of the content in the eLearning course. Here are 3 modern Instructional Designer skills the experts use to focus on the needs of their learner:

1. Learner-Oriented Thinking

Learning from evaluations and mistakes is key to improving the design process and the overall experience for the learner.

This process requires the Instructional Designer to design with the learner in mind throughout the design process. Focusing on the learner’s needs, problems, expectations, and performance are more effective than focusing on the content of the course. Instructional designers who use learner-oriented thinking help learners solve performance issues and develop critical thinking skills and become problem solvers in their own environment.

Cammy Bean defines this type of thinking as “A process for problem-solving, which is the purpose of any design project…It’s about seeing the problem through a lens of empathy – the designer ultimately cares about the end-user and wants to create something useful and helpful and that really will solve that problem.”.

Learner-oriented thinking places emphasis on the needs of the learner and requires the designer to fully research the problem, collaborate with others about ideas and solutions, and then ask for feedback from real users after developing a prototype. Learning from evaluations and mistakes is key to improving the design process and the overall experience for the learner.

2.  Focus On Expected Outcomes

Designing with the expected outcomes in mind helps to meet the needs of the learner.

When designers focus on the expected outcomes of a given course, they design elearning courses to help learners achieve performance goal objectives. Too much emphasis on content in an eLearning course may overwhelm the learner and result in failure to achieve performance objectives.

Performance mapping or action mapping is a strategy that designers can use to focus on the needs of their learner and provide a targeted approach to the desired outcome of the eLearning experience. Nikos Andriotis explains that “action mapping is a visual approach to eLearning, which focuses on performance, not information. It’s all about what your learners need to do, not what they need to know”. This approach requires designers to provide a personalized learning experience that employs a variety of methodologies to help the learner change behavior, which is the end goal of the training experience.

Andriotis further explains that “the action mapping strategy uses activities that directly mimic what learners need to do to reach the organizational performance objectives”. By providing real-world scenarios, instructional designers require learners to make decisions and apply content knowledge which will transfer to their real-world environment.

Designing with the expected outcomes in mind helps to meet the needs of the learner. This is an essential skill for instructional designers, who recognize that clients will continue to invest in eLearning when it results in the desired learner performance outcome.

3. Holistic Approach

The highly skilled instructional designer uses a holistic approach when designing an elearning experience. From pre-training to assess the learner’s needs and prior background knowledge to helping the learner achieve mastery of performance objectives, good instructional designers are prepared to guide the learner through the entire learning experience.

Good designers use techniques like scaffolding, formative assessments, and summative assessmentsto guide the learner through a given course, providing them with ongoing feedback and helping to identify target areas that need additional training.

Bob Little describes the holistic approach as something that “emphasizes problem solving and understanding through authentic tasks, experiences, settings, and assessments.” Ultimately, the goal of elearning is to help learners gain the skills that will make them successful in their professional lives. Before they do that, however, they must invest time and effort in the learning process—the most valuable knowledge in the world is nothing if it is not accessible.

Successful instructional designers draw upon a wide skill set to do their jobs effectively. By highlighting the skills that make designers focus on learners, expected outcomes, and the course from beginning to end, they can ensure that their other skills flourish in the process.

Resources For L&D Leaders

free guide

a buyers guide to l&D services
In today’s world, it can be hard to balance learner needs and stakeholder expectations. We want to see you thrive and get the most out of your investments. Snag our free buyer’s guide with the top 5 questions you should ask when looking at potential L&D partners.
get the free guide

free guide

what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
get the free guide

This site uses cookies to enhance your browsing experience. These cookies help us understand how you interact with our website, remember your preferences, and improve our services. They also provide insights for analytics and performance tracking across this site and other media. To learn more about the cookies we use, please review our Privacy Policy.

Accept