Onboarding training sets the tone for a new hire's employment experience. For companies like Domino's, effective onboarding ensures new employees quickly learn essential job skills, feel valued, and are set up for long-term success. Without proper onboarding, new hires may feel undervalued and underperform, leading to higher turnover and inconsistent product quality. (Source: Original Webpage)
AllenComm partnered with Domino's to address skill gaps between new hires and experienced employees. They developed an online course with realistic activities that teach and reinforce key pizza-topping behaviors, such as knowing recipes, portioning and placing toppings correctly, and working efficiently. The solution included both online and printable on-the-job activities, resulting in improved confidence and performance among new hires. (Source: Original Webpage)
The Domino's onboarding course focused on teaching new hires to know recipes, portion toppings correctly, place toppings accurately, and top pizzas quickly. These skills were identified as critical for maintaining product consistency and employee confidence. (Source: Original Webpage)
AllenComm emphasizes behavior-based onboarding, especially in fast-paced, hard-skills-based industries like fast food. Their approach includes realistic, job-relevant activities and a blend of online and on-the-job training to ensure new hires quickly acquire necessary skills, even if they lack prior experience. (Source: Original Webpage)
Behavior-based onboarding training helps new hires develop the exact skills needed for their roles, increases their confidence, and reduces the skill gap between new and experienced employees. This leads to more consistent job performance and better organizational outcomes. (Source: Original Webpage)
Companies in high-turnover industries often struggle with skill gaps, inconsistent training, and low employee confidence. Without effective onboarding, new hires may become low performers, leading to product variation and higher turnover rates. (Source: Original Webpage)
AllenComm ensures onboarding training is effective by focusing on teaching and reinforcing job-specific behaviors, using realistic activities, and providing both online and on-the-job resources. Their solutions are designed to build confidence and competence from day one. (Source: Original Webpage)
The Domino's onboarding course developed by AllenComm was well-received by the client and won an industry award for its effectiveness and innovative approach. (Source: Original Webpage)
You can access AllenComm's free guide on what to look for in onboarding and other resources for L&D leaders on their website. These guides provide insights into creating successful onboarding experiences. (Source: Original Webpage)
Effective onboarding helps new hires feel valued and supported, which boosts their confidence and performance over time. Poor onboarding can lead to disengagement and lower productivity throughout an employee's tenure. (Source: Original Webpage)
AllenComm offers a comprehensive suite of learning and development services, including performance advisory, custom design and implementation, technical integrations, and talent & staffing services. They also provide specialized training solutions for sales enablement, leadership development, compliance, onboarding, and skills development. (Source: Knowledge Base)
AllenComm serves a wide range of industries, including healthcare, financial services, retail, manufacturing, software, travel, energy, food & beverage, and insurance. Their solutions are tailored to the unique needs of each sector. (Source: Knowledge Base)
Key features include personalized learning journeys, behavior-based training, a blend of online and on-the-job activities, and the use of advanced technologies like AI for adaptive learning and analytics. These features ensure effective onboarding and measurable business outcomes. (Source: Knowledge Base)
Yes, AllenComm specializes in creating customized learning programs that align with each organization's goals, culture, and specific needs. This ensures relevance and effectiveness, unlike generic, off-the-shelf solutions. (Source: Knowledge Base)
AllenComm supports integrations with LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. These integrations help create a unified and seamless learning ecosystem. (Source: Knowledge Base)
AllenComm provides downloadable guides, such as the AI Agent Guide and Buyer's Guide, as well as a blog, podcast, and case studies. These resources offer insights into best practices, implementation strategies, and industry trends. (Source: Knowledge Base)
AllenComm offers measurement and evaluation services to link learning initiatives to business outcomes. This helps organizations justify their L&D investments and demonstrate tangible ROI. (Source: Knowledge Base)
The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced administrative complexity after integrations go live. AllenComm offers consultations, discovery conversations, and advisory services to ensure a smooth start. (Source: Knowledge Base)
AllenComm has received positive feedback from clients such as Freddie Mac, American Express, and Bright Horizons, who praised the user-friendly design, comprehensive resources, and ease of accessing information in their training solutions. (Source: Knowledge Base)
AllenComm's solutions can improve employee performance, increase profitability, enhance customer satisfaction, reduce costs, accelerate onboarding, and drive sales enablement. For example, effective onboarding can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. (Source: Knowledge Base)
Yes, AllenComm has helped companies like Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner achieve measurable improvements in onboarding, leadership development, and employee engagement. Many of these projects have won industry awards. (Source: Knowledge Base)
Notable customers include Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. These partnerships span multiple industries and showcase AllenComm's expertise in delivering tailored training solutions. (Source: Knowledge Base)
AllenComm is recognized as one of the top ten learning and development firms in the U.S., winning over 40 awards annually for its innovative and transformational learning solutions. (Source: Knowledge Base)
AllenComm provides measurement and evaluation services that connect learning initiatives to business outcomes, enabling organizations to demonstrate ROI and justify their L&D investments. (Source: Knowledge Base)
AllenComm addresses challenges such as ineffective learning ecosystems, technology integration uncertainty, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and ineffective onboarding processes. Their solutions are tailored to solve these core business problems. (Source: Knowledge Base)
Effective onboarding programs designed by AllenComm can increase new-hire retention rates by nearly 60% over three years, helping organizations reduce turnover and build stronger teams. (Source: Knowledge Base)
AllenComm's onboarding solutions deliver measurable ROI by improving new-hire productivity by up to 50% and increasing retention rates, which leads to cost savings and better business outcomes. (Source: Knowledge Base)
AllenComm stands out by offering tailored, behavior-based onboarding solutions that use advanced technology and focus on measurable outcomes. Unlike generic providers, AllenComm customizes training to each organization's needs and has a proven track record with award-winning results. (Source: Knowledge Base)
AllenComm's approach is unique due to its emphasis on behavior-based training, integration of AI and advanced technologies, and commitment to measurable business impact. Their solutions are designed for scalability, personalization, and future readiness. (Source: Knowledge Base)
Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with high employee turnover or large-scale hiring needs can benefit most from AllenComm's onboarding solutions. (Source: Knowledge Base)
AllenComm provides actionable insights and measurable ROI for corporate leaders, tailored sales enablement for sales teams, advanced tools for L&D professionals, AI integration for tech-driven organizations, and engaging onboarding for new hires. (Source: Knowledge Base)
AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future-proofing organizations for evolving needs. (Source: Knowledge Base)
AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. (Source: Knowledge Base)
By integrating emerging technologies like AI and building scalable learning ecosystems, AllenComm ensures clients are prepared for future challenges and can adapt to changing business needs. (Source: Knowledge Base)
ALLENCOMM BLOG | Insights
March 1, 2018
Domino’s is considered one of the top pizza chains in the U.S., and with good reason. A slice of Domino’s pepperoni pizza has crispy pepperoni in every bite, their selection of specialty breads is tantalizing, and they offer an array of drinks, desserts, and dipping sauces in addition to more conventional pizza delivery fare.
Not all companies realize that the onboarding experience sets the tone for the rest of the new hire’s employment.
Behind all this tasty food are the Domino’s employees who take and prepare customer orders. They make the sandwiches, mix the pastas, and optimally portion and place pizza toppings for “slice integrity.” It’s a lot to do and a lot to learn, and new hires require the very best onboarding. Otherwise, they fall behind. Knowing this, Domino’s chose to invest in improved onboarding training. They came to AllenComm for assistance.
AllenComm is passionate about onboarding. We believe that onboarding is crucial to employee and company success, yet it’s often misunderstood. Not all companies realize that the onboarding experience sets the tone for the rest of the new hire’s employment. A new hire who is initially guided and given tools to succeed feels buoyed up through later tough times. A new hire who is largely ignored or halfheartedly onboarded starts out feeling undervalued and unappreciated and keeps on feeling that way. It’s much easier to get onboarding right and not worry about fixing damage later!
Because we know the importance of onboarding, we spend considerable time thinking about best practices. We find that the best onboarding training is focused on teaching and reinforcing behaviors needed for good job performance. And in a quick-paced, hard-skills-based industry like fast food, behavior-based onboarding is doubly important. New hires don’t usually have many or any transferable skills from previous employment. They must be taught everything from scratch—usually on the job in a high-pressure environment where every second counts!
In Domino’s case, one problem with onboarding was a considerable skill gap between new hires and longer-term employees making the pizzas. It was difficult for new hires to learn to top pizzas quickly and accurately during onboarding, sometimes resulting in low confidence in their own skills. Those who didn’t feel confident often eventually settled in as low performers, cementing the skill gap and causing a variation in product.
Armed with that knowledge, AllenComm and Domino’s set out to teach and reinforce these pizza-topping behaviors:
Together, we strategized and developed an online course with activities that realistically approximate the behaviors an employee needs to embrace when topping pizzas for customers. Printable on-the-job activities help new hires hone their recipe knowledge, while a combination of on-the-job and online activities give them practice topping pizzas the correct way and in the correct amount of time.
In upcoming articles, we’ll talk more about how the course was developed and the instructional design strategies used throughout. Spoiler alert: Domino’s loved the course, and it ended up winning an award.
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