Frequently Asked Questions

Project Overview & Use Cases

What was the main goal of the Nestlé employee training project?

The primary goal was to prepare Nestlé employees for digital transformation and equip them to meet the demands of a rapidly evolving global marketplace. AllenComm designed experiential learning solutions to address the needs of a broad audience, including marketing, sales, product development, and cross-functional teams. Source

Which employee groups were targeted in the Nestlé training initiative?

The training addressed four main groups: marketing, sales, product development, and cross-functional teams. Each group received tailored learning experiences to support their unique needs and evolving roles. Source

How did AllenComm support Nestlé's business transformation?

AllenComm provided solutions such as upskilling/reskilling, content development and curation, ILT content conversion, video, and gamification to help Nestlé adapt to digital transformation and future market demands. Source

What is Omni University and how does it benefit Nestlé employees?

Omni University is a one-stop resource created by AllenComm to support each participant’s unique learning journey. It enables all learning groups to grow their skills as the market and their roles evolve, and is integrated into plans for all major Nestlé brands, categories, and retailers. Source

How does the Due To course help Nestlé marketing learners?

The Due To course provides just-in-time training for marketers, modeling general manager behaviors in presenting business insights and tracing the line of logic from raw data to business implication. It saves time in analysis, allowing learners to invest more in action. Source

Features & Capabilities

What training methods were used in the Nestlé project?

AllenComm used experiential learning, gamification, video, content development and curation, and ILT content conversion to create engaging and effective training for Nestlé employees. Source

How does AllenComm ensure training is relevant for a broad audience?

AllenComm builds robust learning experiences tailored to the needs of diverse groups, such as marketing, sales, product development, and cross-functional teams, ensuring each participant’s unique learning journey is supported. Source

What is the role of gamification in Nestlé’s employee training?

Gamification was used to increase engagement and motivation among learners, making the training experience more interactive and effective. Source

How does AllenComm use video in training solutions?

Video is used to deliver engaging content, support experiential learning, and enhance knowledge retention for Nestlé employees. Source

What is ILT content conversion and why is it important?

ILT content conversion refers to transforming instructor-led training materials into digital formats, making them accessible and scalable for a large workforce like Nestlé’s 291,000 employees. Source

Results & Metrics

What measurable results did Nestlé achieve with AllenComm’s training?

Over 70% of respondent feedback gave Omni University a five-star rating. Employees achieved post-training assessment scores of 70% and above, and sales growth was planned to outpace market growth at more than 150 growth index before 2023. Source

How did the training impact Nestlé’s annual planning?

All major brands and accounts incorporated OMNI requirements into their annual plans, ensuring alignment with digital transformation and market demands. Source

What feedback did Nestlé employees give about Omni University?

Over 70% of respondents rated Omni University five stars, indicating high satisfaction and effectiveness of the training solution. Source

How did the Due To course improve marketing analysis at Nestlé?

The Due To course helped marketers save time in analysis and invest more in action, reinforcing the importance of using the approach over other data methods. Source

Awards & Recognition

What awards did AllenComm win for the Nestlé project?

AllenComm won several awards for the Nestlé project, including the Silver Omni Award in Education, Bronze Brandon Hall Excellence in Learning Award for Best Advance in Custom Content, Silver Davey Award for Websites Training, Silver Davey Award for Best User Experience, and Gold Omni Award in Education Website for Omni University. Source

How is AllenComm recognized in the learning and development industry?

AllenComm is recognized as one of the top ten firms in the United States for learning and development, winning over 40 awards annually for its transformational solutions. Source

Customer Testimonials

What did Nestlé’s learning & development manager say about working with AllenComm?

Amy George, Learning & Development Program Manager at Nestlé, stated: “Working with AllenComm is like expanding the size and might of my team. Not only is the design and delivery top notch, but they helped me transform the strategic approach to better drive performance results.” Source

AllenComm Solutions & Capabilities

What services does AllenComm offer for large-scale employee training?

AllenComm offers performance advisory, custom design & implementation, technical integrations, talent & staffing services, and tailored training solutions such as sales enablement, leadership development, compliance training, onboarding, and skills development. Source

How does AllenComm measure the ROI of its training solutions?

AllenComm provides measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments. Source

What are AllenComm’s integration capabilities?

AllenComm integrates with LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create unified learning ecosystems. Source

What technical documentation does AllenComm provide?

AllenComm offers maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer’s Guide, and structured advisory services with research plans and actionable insights. AI Agent Guide, Buyer's Guide, Tech Advisory

Pain Points & Solutions

What common challenges does AllenComm address for its customers?

AllenComm solves issues such as ineffective learning ecosystems, uncertainty in technology integration, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and onboarding challenges. Source

How does AllenComm help organizations prepare for AI integration?

AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future readiness. Source

How does AllenComm address onboarding and development challenges?

AllenComm supports onboarding with tools like learning portals, gamification, and adaptive learning, improving new-hire productivity by 50% and retention rates by nearly 60% over three years. Source

Implementation & Ease of Use

How easy is it to implement AllenComm’s solutions?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm offers consultations, discovery conversations, downloadable guides, and advisory services to ensure a smooth start. Source

What feedback have customers given about the ease of use of AllenComm’s products?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm’s solutions for their ease of use, personalized learner experiences, and accessible resources. Freddie Mac Case Study, American Express, Bright Horizons

Industries & Customer Proof

Which industries does AllenComm serve?

AllenComm serves industries including Energy, Financial Services, Food & Beverage, Healthcare, Insurance, Manufacturing, Retail, Software/High-Tech, and Travel, as shown in its case studies. Portfolio

Who are some of AllenComm’s customers?

AllenComm has partnered with companies such as Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Portfolio

Can you share specific case studies or success stories?

AllenComm’s portfolio includes case studies with Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner, demonstrating measurable business growth and award-winning solutions. Portfolio

Business Impact & Benefits

What business impact can customers expect from AllenComm’s solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

How does AllenComm’s approach differ for various user segments?

AllenComm tailors solutions for corporate leaders (measurable ROI), sales teams (sales enablement), L&D professionals (advanced tools), organizations adopting AI (roadmaps), and new hires (effective onboarding), ensuring relevance and effectiveness for each segment. Source

Competitive Advantages

How does AllenComm compare to other training solution providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), focus on measurable outcomes, proven track record, and ability to address specific challenges for different user segments. Source

Why should a customer choose AllenComm over alternatives?

Customers should choose AllenComm for its customized learning programs, expertise across segments, proven track record, focus on ROI, and innovative technology integration, ensuring future-proof and impactful solutions. Source

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Nestle Empowers Employees With Experiential Learning

Services Used

Awards Won

  1. Silver Omni Award in Education
  2. Bronze Brandon Hall Excellence in Learning Award for Best Advance in Custom Content
  3. Silver Davey Award for Websites Training
  4. Silver Davey Award for Websites: Features Best User Experience
  5. Gold Omni Award in Education Website for Omni University

 

About This Project

More consumers than ever before are shopping for their groceries online as the global digital marketplace expands.

As a forward-thinking international food manufacturer, Nestle sought to incorporate the necessary digital transformation efforts to be ready for the future and prepare its business and employees to meet the demands of an increasingly competitive environment.

Nestle needed solutions, including more effective training methods and experiential learning to meet the needs of a broad audience of learners.

Solutions

AllenComm built a robust learning experience that addresses the needs of four learning groups: marketing, sales, product development teams, and cross-functional teams. Omni University is a one-stop resource created to support each participant’s unique learning journey. The omni complete strategy is for all learning groups to grow their skills as the market and their roles evolve. At this writing, the Omni University considerations are being integrated into all 2021 plans for all major Nestlé brands, categories, and retailers. So far, over 70% of respondent feedback gave Omni University a five-star rating.

  • Increased OMNI IQ among all employees, with a post-training assessment score of 70% and above
  • Helped all major brands and accounts to incorporate OMNI requirements into their annual plans
  • Planned to grow sales on track to outpace market growth at more than 150 growth index before 2023

Results

AllenComm also built Due To, a learning experience built to surprise and delight Nestlé marketing learners. Within the Due To course a short business story is represented for marketers to use as they prepare to talk about the business in any given moment. Due To had to grab their attention from the very first page and show them how much easier their job could be if they took a few minutes to learn a new method. The just-in-time training points learners back to the Due To approach and reinforces the importance of using the approach over other data methods.

  • Traced the line of logic from raw data to business implication
  • Modeled general manager behaviors in presenting business insights
  • Saved time in analysis to invest more in action

Testimonial

“Working with AllenComm is like expanding the size and might of my team. Not only is the design and delivery top notch, but they helped me transform the strategic approach to better drive performance results. ”

amy george

learning & development program manager, NESTLÉ

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