Retail Learning Solutions that Scale

 

Retail Learning Solutions that Scale

 

Retail Learning Solutions that Scale

 

Staff Training for Financial Services

 

Staff Training for Financial Services

 

 

 

In retail, training managers are challenged to scale excellent customer service to improve sales.

At AllenComm performance consulting, instructional design principles, and the innovative use of technology our learning solutions are built to meet learner needs and organizational goals.

We partnered with Panera Bread to create their Advanced Leadership Development Program that increased the promotion rate of their account managers from 34% to 45% and reduced turnover from 27% to 9%.

COMMON CHALLENGES WE SOLVE

 

  • High turnover

  • New staff onboarding

  • Product knowledge

  • Leadership development programs

  • Remote & field staff training

  • Customer service

OUR TRAINING STRATEGIES

 

  • Just-in-time learning

  • Progressive onboarding that utilizes brain science

  • Interactive scenarios and simulations to allow hands-on practice

  • Conversion of ILT to digital learning

  • Microlearning modules

  • Mentoring and coaching

CLIENT SUCCESS STORIES

DIVERSITY/INCLUSION

One of the largest US bank holding companies increased retention and employee skills with digital learning.

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leadership

Panera Bread used a blended learning leadership program to increase promotions and reduce turnover.

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Onboarding

An American luxury department store chain used eLearning to cut onboarding training times in half.

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“AllenComm is very open to collaboration and feedback but came with a strong point of view. The expertise level is impressive, and the people are a real pleasure to work with. Felt like an extension of our team and that the commitment level to success never wavered.”

Scott Millward, Senior Vice President, Learning & Development, Panera Bread

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