Frequently Asked Questions

Product Overview & Project Details

What is the BD Clinical Practice Training solution developed by AllenComm?

The BD Clinical Practice Training solution is a digital, on-demand learning program designed by AllenComm for BD, a leader in medical devices. It uses a web-based microlearning approach to provide flexible, effective clinical training for healthcare professionals, allowing them to learn at their own pace and prepare for face-to-face patient interactions.

Why did BD choose to develop a digital clinical training solution?

BD wanted to address the challenges of traditional in-person training, which often pulls clinicians away from patient care, stretches resources, and reduces training completion rates. By partnering with AllenComm, BD aimed to create an effective, scalable, and accessible digital learning solution that fits into clinicians' busy schedules.

How many employees was the BD Clinical Practice Training designed to support?

The solution was designed to support BD's workforce of 72,000 employees, ensuring scalable impact across the organization.

What services did AllenComm provide for the BD project?

AllenComm provided a comprehensive suite of services, including medical industry expertise, upskilling/reskilling, content development, training strategy, translation and localization, performance consulting, needs analysis, instructional design, diagnostics, performance measurement, microlearning, responsive design, and motion graphics.

What awards has the BD Clinical Practice Training solution won?

The solution has received multiple industry awards, including the Silver Brandon Hall Excellence in Learning Award (Learning Technology), Silver Telly Awards (Health and Wellness, Training categories), Gold Omni Award (Health and Fitness), and Bronze Horizon Interactive Award (Websites – Training/E-Learning).

What was the main goal of the BD Clinical Practice Training project?

The main goal was to revolutionize clinical training by making it more accessible, flexible, and effective for healthcare professionals, while minimizing disruption to patient care and improving training completion rates.

How does the BD solution support compliance with federal guidelines?

The training enables clinicians to comply with federal guidelines for delivering patient care by providing up-to-date, accessible, and standards-aligned learning content.

What testimonial feedback did AllenComm receive from BD?

Kim Scoggins, Global Director of Clinical Education at BD, stated: "From the time we initially had our project design workshop through the finished product, AllenComm has been a trusted and valued partner for their ability to deliver quality offerings with graphics and detail that goes far beyond that of most vendors in this space. We are continuing to use them not only for their expertise, but for their commitment to exceeding customer expectations."

How does the BD Clinical Practice Training solution use microlearning?

The solution employs a web-based microlearning approach, allowing clinicians to start and stop training as needed, fit learning into their schedules, and focus on specific skills or topics relevant to their roles.

What devices can clinicians use to access the BD Clinical Practice Training?

Clinicians can access the training content and activities across wireless connections on mobile devices, ensuring learning is available anytime, anywhere.

How does the solution help clinicians prepare for patient interactions?

The digital learning solution is designed to prepare clinicians for face-to-face interactions with patients by building confidence, skills, and familiarity with new medical devices and procedures before hands-on practice.

What self-assessment features are included in the BD Clinical Practice Training?

Learners can self-assess their skills and familiarity with products and procedures, enabling personalized learning and targeted skill development.

How does the training address the values and motivations of healthcare professionals?

The training is designed to boost interest, motivation, and confidence by appealing to the values that drive healthcare professionals and illustrating best clinical practices.

What types of content development and instructional design were used?

AllenComm utilized content development, instructional design, motion graphics, and responsive design to create engaging, effective, and accessible training modules for BD.

How does the solution support translation and localization?

The BD Clinical Practice Training includes translation and localization services, ensuring the content is accessible and relevant to a global workforce.

What is the impact of the BD Clinical Practice Training on training completion rates?

By offering flexible, on-demand digital training, the solution helps increase training completion rates compared to traditional in-person sessions, as clinicians can fit learning into their schedules without leaving patient care duties.

How does the solution help clinicians interact with new medical devices?

The training allows clinicians to interact with newly introduced medical devices in a safe, digital environment, building confidence and competence before using them in real-world settings.

What role did performance consulting and needs analysis play in the project?

AllenComm conducted performance consulting and needs analysis to ensure the training solution addressed BD's specific business transformation goals and the unique needs of its clinical workforce.

How does the BD Clinical Practice Training support upskilling and reskilling?

The solution provides targeted content and self-assessment tools that help clinicians upskill and reskill, keeping pace with new procedures, technologies, and regulatory requirements in healthcare.

What is the significance of the awards won by the BD Clinical Practice Training?

The multiple industry awards recognize the solution's excellence in learning technology, health and wellness, and training effectiveness, validating its impact and innovation in clinical education.

Features & Capabilities

What features does AllenComm offer in its clinical training solutions?

AllenComm's clinical training solutions feature web-based microlearning, mobile access, self-assessment tools, translation and localization, performance measurement, responsive design, and engaging multimedia content such as motion graphics.

Does AllenComm support integration with other learning platforms?

Yes, AllenComm offers integration with a wide range of platforms, including Learning Management Systems (LMS), Learning Content Management Systems (LCMS), Learning Experience Platforms (LXP), HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. Learn more.

What technical documentation and resources are available for AllenComm solutions?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. Learn more.

How does AllenComm measure the effectiveness of its training solutions?

AllenComm offers measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate measurable ROI. Learn more.

What are the key benefits of using AllenComm's clinical training solutions?

Key benefits include improved employee performance, measurable ROI, enhanced learning ecosystems, cost savings, future readiness through AI integration, and increased new-hire productivity and retention. Explore Onboarding Solutions.

How does AllenComm ensure its solutions are user-friendly?

AllenComm designs training with ease of use in mind, as evidenced by positive customer feedback from organizations like Freddie Mac, American Express, and Bright Horizons, who praised the intuitive interfaces and accessible resources. See case study.

What makes AllenComm's approach to clinical training unique?

AllenComm's approach is unique due to its focus on customization, advanced technology integration (including AI), measurable outcomes, and alignment with organizational goals and culture, rather than offering generic, off-the-shelf solutions.

How does AllenComm support future readiness in clinical training?

AllenComm integrates emerging technologies like AI into its solutions, ensuring organizations are prepared for future challenges and can adapt to evolving industry needs. Explore AI Readiness.

What types of organizations benefit most from AllenComm's clinical training solutions?

Organizations in healthcare, medical device manufacturing, and clinical education with large, distributed workforces and a need for scalable, flexible, and compliant training benefit most from AllenComm's solutions.

How does AllenComm address cost inefficiencies in clinical training?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. Read about Cost Reduction.

What is the implementation process for AllenComm's clinical training solutions?

The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm offers consultations, discovery conversations, downloadable guides, and advisory services to ensure a smooth start. Learn more.

How does AllenComm ensure training solutions are scalable?

AllenComm builds cohesive and scalable learning ecosystems that align with organizational goals, addressing challenges like fragmented platforms and ineffective training programs.

What industries does AllenComm serve with its clinical training solutions?

AllenComm serves a wide range of industries, including healthcare, medical devices, financial services, retail, manufacturing, software, energy, insurance, and travel. See portfolio.

Who are some of AllenComm's customers in the healthcare and medical device sectors?

Notable customers include BD, AONL (American Organization for Nursing Leadership), and other leading healthcare and medical device organizations. See BD case study.

Can you share other success stories of AllenComm's clinical training solutions?

Yes, AllenComm has delivered impactful solutions for organizations like Delta, Panera Bread, Pure Storage, Nestlé, Kraft Heinz, and O.C. Tanner, with case studies available on their portfolio page.

How does AllenComm compare to other clinical training providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), measurable outcomes, and proven track record with award-winning projects and satisfied clients. Unlike generic providers, AllenComm customizes training to each organization's needs and culture.

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BD Revolutionizes Its Clinical Practice Training

Services Used

Awards Won

  1. Silver Brandon Hall Excellence in Learning Award in Learning Technology
  2. Silver Telly Award for Health and Wellness category
  3. Silver Telly Winner for Training category
  4. Gold Omni Award for Health and Fitness category
  5. Bronze Horizon Interactive Award in Websites – Training / E-Learning

 

About This Project

It’s standard practice for healthcare professionals to work in a hands-on, face-to-face environment when meeting with patients, and for clinical training sessions. But in-person training pulls busy clinicians away from patients’ bedsides, stretches resources thin, and reduces training completion rates.

BD, an innovative industry and market leader in the development of high-quality medical devices and disposables, wanted to apply the same revolutionary approach it takes in medical device development to create a new, effective, digital, on-demand learning solution.

Solutions

AllenComm applied a web-based microlearning approach—allowing start and stop features—that gave nurses the flexibility to fit the training into their very busy schedules. In addition, the training was designed to boost interest, motivation, and confidence by appealing to the values that drive healthcare professionals as well as illustrating best clinical practices.

The digital learning solution was developed to prepare clinicians for face-to-face interactions with patients. Once the training is completed, BD provides the conduit for facilitating those interactions.

 

Results

Learners were able to:

    • Choose what learning content to review and when to view it
    • Self-assess their skills and familiarity with products and procedures on their own
    • Interact with newly introduced medical devices with confidence
    • Comply with federal guidelines for delivering patient car
    • Access the learning content and activities across a wireless connection on mobile devices

Testimonial

“From the time we initially had our project design workshop through the finished product, AllenComm has been a trusted and valued partner for their ability to deliver quality offerings with graphics and detail that goes far beyond that of most vendors in this space. We are continuing to use them not only for their expertise, but for their commitment to exceeding customer expectations.”

kim scoggins

global director, clinical education

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