Frequently Asked Questions

Features & Capabilities

What is training technology personalization and how does AllenComm support it?

Training technology personalization refers to the use of digital learning modalities and adaptive technologies to tailor learning experiences to individual needs, preferences, and roles. AllenComm supports personalization through learning portals, adaptive learning, complex decision-making paths, and real-time performance analytics, ensuring each learner receives relevant and engaging content. Source

How do learning portals enable personalized training experiences?

Learning portals enable personalized training by offering dashboards for different roles, skills meters, role-specific learning paths, leaderboards, and social cohorts. These features allow organizations to create unique learning journeys for each department or individual, improving engagement and knowledge retention. Source

What is adaptive learning and how does it work in AllenComm solutions?

Adaptive learning is a technology that builds courses around each learner's unique needs by measuring their performance, preferences, and speed to competency. AllenComm's adaptive learning solutions present training assets based on real-time data, reducing redundant learning and increasing engagement. Source

How does AllenComm use real-time performance analytics in training?

AllenComm uses real-time performance analytics to track completion rates, assessment scores, and learning behaviors. This data is used to personalize learning experiences and continuously improve training assets for better outcomes. Source

What types of integrations does AllenComm support for learning ecosystems?

AllenComm supports integrations with Learning Management Systems (LMS), Learning Content Management Systems (LCMS), Learning Experience Platforms (LXP), HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. These integrations create a unified and seamless learning ecosystem. Source

What are complex decision-making paths in eLearning and how do they benefit learners?

Complex decision-making paths in eLearning allow learners to navigate scenarios with multiple outcomes, mirroring real-world challenges. This approach helps employees develop critical thinking and problem-solving skills by experiencing the consequences of their decisions in a safe environment. Source

How does AllenComm ensure training content is relevant for different learning styles?

AllenComm leverages digital learning modalities to address visual, aural, physical, logical, social, and solitary learning styles. By personalizing content delivery, AllenComm ensures all learners can retain vital information effectively. Source

What are the key capabilities and benefits of AllenComm's training solutions?

Key capabilities include personalized learning journeys, AI-powered design and development, advanced measurement and analytics, adaptive learning, and seamless integration into daily workflows. Benefits include improved employee performance, cost savings, enhanced learning experiences, and future readiness. Source

How does AllenComm use AI in its training technology?

AllenComm integrates AI to accelerate design and development, enable adaptive learning, and provide advanced analytics. AI-driven tools personalize learning paths, enhance engagement, and ensure organizations are prepared for future challenges. Source

What technical documentation and resources does AllenComm provide?

AllenComm offers maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. AI Agent Guide, Buyer's Guide

Use Cases & Benefits

Who can benefit from AllenComm's personalized training solutions?

AllenComm's solutions benefit corporate leaders, sales teams, L&D professionals, organizations adopting AI, and new hires. Industries served include healthcare, financial services, retail, manufacturing, software, travel, and more. Source

What business impact can customers expect from using AllenComm's solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and greater brand consistency. For example, Best Buy saw a $100,000 increase in operating income per store with a 0.1% increase in engagement. Source

How does AllenComm help with employee onboarding?

AllenComm provides onboarding solutions using learning portals, gamification, and adaptive learning. Effective onboarding programs can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Source

What problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and ineffective onboarding. Source

How does AllenComm improve learner engagement and retention?

By personalizing learning experiences, using adaptive learning, and leveraging real-time analytics, AllenComm increases engagement and ensures learners spend time on relevant content, improving retention and outcomes. Source

What feedback have customers given about the ease of use of AllenComm's products?

Customers such as Freddie Mac, American Express, and Bright Horizons have praised AllenComm's solutions for their ease of use, intuitive design, and accessible resources. For example, American Express described the training as "extremely comprehensive yet very easy to use." Freddie Mac Case Study

Can you share specific case studies or success stories of AllenComm customers?

Yes, AllenComm has helped Delta scale onboarding, Panera Bread develop leadership programs, Pure Storage create innovative learning, and Nestlé win Brandon Hall awards for sales training. See more at the AllenComm portfolio.

What industries are represented in AllenComm's case studies?

Industries include energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Portfolio

Who are some of AllenComm's customers?

AllenComm's customers include Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Portfolio

Implementation & Support

How long does it take to implement AllenComm's solutions?

The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced complexity once integrations go live. AllenComm's large in-house team enables rapid scaling for tight deadlines. Source

How easy is it to start working with AllenComm?

Getting started is straightforward: schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services to define objectives and align stakeholders. Schedule a consultation

What support does AllenComm offer during and after implementation?

AllenComm provides structured advisory services, maintainable templates, comprehensive documentation, and ongoing support to ensure successful adoption and scaling of learning solutions. Tech Advisory

What downloadable resources are available for L&D leaders?

L&D leaders can access free guides such as the Buyer's Guide to L&D Services and What to Look for in Onboarding, offering insights and best practices for successful training initiatives. Buyer's Guide

How does AllenComm measure the effectiveness of its training solutions?

AllenComm uses advanced measurement and evaluation services to link learning initiatives to business outcomes, providing organizations with data to justify L&D investments and demonstrate ROI. Measurement & Evaluation

What is the process for customizing a training solution with AllenComm?

The process includes needs analysis, performance mapping, stakeholder alignment, and collaborative design to ensure the solution fits organizational goals, culture, and learner needs. Performance Advisory

How does AllenComm ensure future readiness for organizations?

By integrating emerging technologies like AI and building scalable learning ecosystems, AllenComm ensures organizations are prepared for evolving business and workforce needs. AI Readiness

Competition & Differentiation

How does AllenComm compare to other training technology providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), measurable ROI, and proven track record with Fortune 100 companies. Unlike generic providers, AllenComm customizes programs for each client and industry. Source

What makes AllenComm a leader in the learning and development industry?

AllenComm has over 40 years of experience, delivers award-winning solutions, and is recognized as one of the top ten firms in the U.S., winning over 40 awards annually for transformational learning solutions. Source

Why should a customer choose AllenComm over alternatives?

Customers should choose AllenComm for its tailored solutions, expertise across user segments, focus on measurable ROI, innovative technology, and proven success with leading brands like Delta, HP, and LEGO. Source

How does AllenComm address the unique needs of different user segments?

AllenComm provides actionable insights for corporate leaders, tailored sales enablement for sales teams, advanced tools for L&D professionals, AI integration for tech-driven organizations, and engaging onboarding for new hires. Source

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Training technology personalization

ALLENCOMM BLOG | Insights

4 Innovative Training Technology Tips for Personalization

September 10, 2020

In traditional instructor-led training, verbal learning styles tend to be more successful. But that doesn’t account for all of your learners. There is a diversity of learning styles among individuals that can be difficult to overcome. However, advances in training technology make that challenge more manageable. By using various digital learning modalities and creating a more personalized learning experience you can help your visual, aural, physical, logical, social, and solitary learners to retain vital information.

Training Technology for Personalization

Learning Portals

One of the more common training technology platforms that learning consultants will suggest to enable personalization is a learning portal or learning management system. While the use of learning portals has become fairly common, organizations often fail to use them effectively. When fully integrated into an organization’s processes, it can create a cohesive learning experience that spans employee onboarding, daily work challenges, and continuous learning.

The learning journey for different departments and individual roles can vary. So, your learning portal should support these differences. For instance, create a dashboard for each role type. This can be as simple as having meters for the unique skills relevant to their role that show their progress through a course. Ideally, this would also be paired with a role-specific learning path, skills maps, leaderboards, and social cohorts to round out the learning experience.

Adaptive Learning

Adaptive learning is a more recent innovation in training technology. This method of personalization builds courses around a learner’s unique needs. Not everyone absorbs information the same way. However, this technology takes that into account by measuring how long it takes students to complete assignments, how they perform on assessments, and how well they retain the information, then presenting training assets based on their performance. Essentially, the course builds itself around the learner.

As a result, adaptive learning technology gathers critical information about your digital learning course in key areas including:

  • Learner preferences
  • Content consumption
  • Efficacy of content
  • Speed to Competency on individual skills

Adaptive learning tailors the presentation of training assets based on the measurement of factors like those above. Consequently, this method can increase engagement by reducing learning activities around information your learners already understand well.

Complex Decision-Making Paths

Similar to the personalization you get with adaptive learning, building eLearning activities with complex decision-making paths can be effective for learners navigating a difficult subject. These scenarios allow your employees to sharpen their skills while gaining applicable experience to what they will be doing in the real world. Branching scenarios recreate key processes, enabling learners to explore different solutions.

This method will take employees down a pathway based on their current knowledge and allow them to see the consequences (good or bad) of how they choose to handle something. This program is designed to lead employees to a resolution, but there are different routes to get there. Consider what else you might accomplish with individual user data. For instance, comparing decisions within a cohort supports the detailed discussions between peers that drive critical thinking.

Real-Time Performance Analytics

As digital learning assets become more diverse, tracking performance and usage data becomes more difficult, so it’s important to have a learning portal with custom data-tracking and performance-analytics. Generally, performance data is used to measure completion rates, completion times, and performance on assessments. Then, that information is used to improve upon learning assets and activities that weren’t as effective. Most training technology has some data-tracking function, but personalization platforms often use this information in real-time to create a more personalized experience.

Conclusion

Utilizing training technology for personalization creates a more engaging learning experience. It can tailor course navigation to the unique needs of individuals, driving performance through methods that aren’t scalable in instructor-led training. No one likes spending time going over the information they already know or trying to fight through a learning method that doesn’t jive with how they take in information. However, that same data can be used to improve upon eLearning activities and training assets So, as you consider training technology for personalization, also keep in mind the benefits of detailed individual performance data. That data is vital for increasing engagement, improving learner experience, and driving learning outcomes.

Resources For L&D Leaders

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