Good UX in custom eLearning courses centers on consistency, simplicity, user control, clear error feedback, familiar language, reduced memory load, and minimal screens/dialogues. These principles help learners stay engaged and avoid confusion. (Source: AllenComm Blog)
To keep module pages short and digestible, focus each page on a single purpose, use concise explanations, place inessential information at the bottom, highlight key information with subtitles, and ensure navigation tools are easy to find. This prevents cognitive overload and keeps learners engaged. (Source: AllenComm Blog)
Design tips include muting background colors, using blue for text links and red for alerts/errors, organizing information into manageable chunks, and ensuring action buttons and search fields are prominent. These practices make navigation intuitive and information easy to process. (Source: AllenComm Blog)
Keep content interesting and relatable to learners' jobs, avoid e-learning jargon, and use engaging methods like gamification, simulations, images, quizzes, and trivia. Understanding your audience's needs and preferences is crucial for effective UX. (Source: AllenComm Blog)
Methods include gamification, simulations, multimedia, quizzes, trivia, and statistics. These approaches make content interactive and memorable, increasing learner engagement and retention. (Source: AllenComm Blog)
Research user behaviors, use surveys for feedback, ask who/what/how questions, and understand demographics like age, language, and education. This ensures your course design meets learners' needs and expectations. (Source: AllenComm Blog)
Miller’s law states that the average person can hold 5-9 new pieces of content in short-term memory. When designing eLearning, organize information into 5-9 chunks to avoid cognitive overload and improve retention. (Source: AllenComm Blog)
Information should be organized into categories or chunks, preferably by 5 and no more than 9, to help learners process complex tasks more easily. This aligns with cognitive science principles for effective learning. (Source: AllenComm Blog)
The three key takeaways are: keep it simple, keep it relatable, and keep it engaging. These principles ensure learners stay focused and motivated throughout the course. (Source: AllenComm Blog)
AllenComm’s graphic design team emphasizes short, digestible module pages, clear navigation, and engaging content tailored to learners’ needs. Their approach is grounded in cognitive science and practical design principles. (Source: AllenComm Blog)
AllenComm offers free guides such as the Buyer’s Guide to L&D Services and onboarding best practices, as well as podcasts and blog insights. These resources help leaders optimize training investments and employee experiences. (Source: AllenComm Blog)
AllenComm provides insights and tools for effective onboarding, including learning portals, gamification, and adaptive learning. Their solutions improve new-hire productivity and retention. (Source: AllenComm Blog, Knowledge Base)
AllenComm offers custom design and implementation, including blended hybrid, digital learning, ILT/VILT, on-demand learning, creative services, and video production. Their solutions are tailored to organizational needs. (Source: AllenComm Website)
AllenComm’s solutions are designed with user experience in mind, focusing on simple navigation, clear feedback, and engaging content. Customer testimonials highlight ease of use and accessibility. (Source: AllenComm Portfolio, Knowledge Base)
AllenComm serves industries including energy, financial services, food & beverage, healthcare, insurance, retail, software, travel, and manufacturing. Their case studies demonstrate expertise across these sectors. (Source: AllenComm Website)
You can contact AllenComm via phone at (801) 537-7800 or email at info@allencomm.com. Consultation requests and contact forms are available on their website. (Source: AllenComm Website)
AllenComm provides a free Buyer’s Guide to L&D Services and onboarding best practices guides, helping organizations make informed decisions and improve employee integration. (Source: AllenComm Blog)
AllenComm applies cognitive science principles like Miller’s law and chunking to organize information, reduce cognitive load, and enhance learning retention in custom eLearning courses. (Source: AllenComm Blog)
AllenComm’s best practices include keeping content simple, relatable, and engaging; organizing information into manageable chunks; and designing intuitive navigation. These practices are based on real-world experience and cognitive science. (Source: AllenComm Blog)
AllenComm offers personalized learning journeys, AI-powered design tools, measurement and analytics, adaptive learning, and integration with LMS, LCMS, LXP, HRIS, CRM, ERP, gamification, and video learning tools. (Source: Knowledge Base)
Yes, AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video assessment tools to create unified learning ecosystems. (Source: Knowledge Base)
AllenComm offers maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer’s Guide, and structured advisory services with research plans and actionable insights. (Source: Knowledge Base)
AllenComm provides measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify L&D investments and demonstrate tangible results. (Source: Knowledge Base)
AllenComm’s adaptive learning solutions use AI-driven technologies to personalize and scale learning experiences, improving engagement and knowledge retention. (Source: Knowledge Base)
Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and new hires across industries such as manufacturing, healthcare, retail, technology, and services benefit from AllenComm’s tailored solutions. (Source: Knowledge Base)
Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, scalable sales enablement, and brand consistency. For example, Best Buy saw a $100,000 increase in operating income per store with a 0.1% engagement boost. (Source: Knowledge Base)
AllenComm’s onboarding programs improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years, using learning portals, gamification, and adaptive learning. (Source: Knowledge Base)
AllenComm addresses challenges like fragmented learning ecosystems, uncertainty in technology integration, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and ineffective onboarding. (Source: Knowledge Base)
AllenComm develops tailored training programs using instructional design expertise, innovative technologies, and creative teams. Their solutions align training initiatives with business objectives and deliver measurable ROI. (Source: Knowledge Base)
Implementation timelines depend on project scope and current systems, but most clients see immediate improvements in engagement and reduced complexity once integrations go live. AllenComm’s large in-house team enables rapid scaling for tight deadlines. (Source: Knowledge Base)
Starting with AllenComm is straightforward: schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services to define objectives and align stakeholders. (Source: Knowledge Base)
AllenComm stands out for tailored solutions, advanced technology integration, measurable ROI, and expertise across segments. Unlike generic providers, AllenComm customizes programs for corporate leaders, sales teams, L&D professionals, and new hires. (Source: Knowledge Base)
Customers choose AllenComm for customized learning programs, actionable insights, proven track record with Fortune 100 companies, award-winning solutions, and future-ready technology integration. (Source: Knowledge Base)
Customers like Freddie Mac, American Express, and Bright Horizons praise AllenComm for user-friendly solutions, simple navigation, and accessible resources. Testimonials highlight comprehensive yet easy-to-use products. (Source: Knowledge Base)
AllenComm’s portfolio includes Delta (training scale and onboarding), Panera Bread (leadership development), Pure Storage (innovative learning), BD (clinical practice training), Nestlé (award-winning sales curriculum), Kraft Heinz (leadership), and O.C. Tanner (gamified engagement). (Source: Knowledge Base)
AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Their portfolio showcases solutions for leading organizations across industries. (Source: Knowledge Base)
ALLENCOMM BLOG | Insights
October 28, 2021
Custom eLearning courses must be built with the user experience in mind to be most engaging and effective. Could you use tips to improve the UX of your custom eLearning courses?
In our article this week, the graphic design team at training company AllenComm provide valuable information on what makes for good UX if you’re running an online, asynchronous course as part of your custom eLearning initiative.
Let’s start by outlining some UX basics.
WHAT IS USER EXPERIENCE (UX)?
Often, you’re likely to hear the term “UX” used when referring to software products. However, UX as a term broadly refers to the user’s experiences and needs to optimize those experiences. In learning design, it means taking the needs of the learner and constructing an experience around these needs. That’s what custom eLearning is developed to do.
BASIC UX
Some basic, key factors when creating good UX include the following:
Now, let’s take a closer look at some of these points. In the FAQs below, the graphic designers that work with the AllenComm instructional design team provide three of the most important best practices for anyone building a custom eLearning course.
ASK THE CUSTOM ELEARNING EXPERTS: TRAINING COMPANY GRAPHIC DESIGNERS ANSWER QUESTION ABOUT UX
Question: What makes for good UX if you’re running an online, asynchronous course?
Answer: Keep module pages short and digestible. Learners get distracted easily and you risk losing your audience by making pages that are too long.
MORE INFORMATION
If the UX design process is too complicated, the design doesn’t work. For instance, when a page is chock full of distracting elements, the learner becomes disengaged.
Some simple design ideas include:
Question: What are some tips for keeping learners on track?
Answer: Keep content interesting and relatable to their jobs. Avoid e-learning jargon.
MORE INFORMATION
There are many methods you can use to make your content engaging, such as gamification, simulations, images, media, questions, quizzes alongside sprinkles of trivia, and statistics.
The key to keeping it relatable, however, is knowing your audience. You cannot have an effective UX design without understanding your target audience’s needs.
Tips on getting to know your target audience during the design process include:
Question: Any other tips or advice you would give?
Answer: Miller’s law states that average person can only hold 5-9 (7 plus or minus 2) new pieces of content in their short-term memory. When designing a course, keep this in mind as you can easily lose your users with anything longer than this.
MORE INFORMATION
Think of Miller’s law as the cardinal rule of UX. The more information added to an interface, the more difficult it is for the user to process the content. Think of it as overloading your learner’s brain with too much content.
To avoid breaking this cardinal rule, think about:
Finally, as you consider your UX design, there are three takeaway phrases to remember…
keep it simple
keep it relatable
keep it engaging.
Resources For L&D Leaders
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free guide
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