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ALLENCOMM BLOG | Insights

Adventures in Stock Photography in Instructional Design

March 30, 2011 Avatar image of AllenComm By AllenComm

Over the past few years I’ve been working on a series of courses aimed at practitioners treating patients who have both mental health and substance use disorders. The client wanted to project a realistic image of those working towards or in recovery. They also wanted to impart a sense of hope. While we had a video shoot, we were limited to stock photos for the graphics in the course.

Unfortunately, if you search for “mental health,” “alcoholism,” or “drug use,” you’ll wind up with a large collection of incredibly depressing images. The images that aren’t depressing are mocking and offensive. A search for “Alcoholics Anonymous” brings up nothing. Even a search for “therapy” or “social work” is off the mark. You’ll bring up more images related to seniors and health problems than mental health treatment.
addiction
Ultimately, my search for usable images for the courses led me into the dark underbelly of the stock photography world. In an effort to save you from such a trip, here are a few of my lessons learned.

Beware of clichés.
Clichés abound in stock photography. As I mentioned above, it’s not as easy as it might seem to find a stock photo of a recovering alcoholic. No, in stock photography, alcoholics are always at rock bottom. Those with depression are suicidal. And mental health treatment is often Freudian in nature and likely to require straitjackets.

But clichés may not always be so glaringly obvious. More recently we had a course character who was a male general contractor. When the client asked to give him an Indian name, we didn’t see any reason to object. But we didn’t think ahead to check for stock photo options. In the world of stock photography, Indian men are dressed in business suits, lab coats, or traditional Indian dress. There are few options in between. It took hours to find a passable option.
surveyor
The problem is that you or your graphic artist may not be on the lookout for the stereotypes that pervade stock photography. If you are using stock photos, start looking at your options at the beginning of the project. Think about the diversity that you want to depict and check to see if there are options available.

Also keep an eye out for the biases that show up in stock photos. Communicate with your team about the types of images and stereotypes that you would like to avoid.

Choose your search terms with care.
None of my original search terms for patients who have mental health and substance use disorders were going to work. Ultimately, we had to take a step back and think about the characteristics of the people we wanted to portray in the courses. Instead of searching for terms like “depression,” “alcoholism,” “addiction,” or “schizophrenia,” we started searching for terms like “pensive,” “serious,” “thoughtful,” and “hopeful.” And these searches ultimately gave us the types of images that we needed.

If you’re having a hard time identifying the right terms, find an image that you like and check the keywords associated with it. They might give you a better idea of what to search for. You also might want to check to see if that image is in any light boxes. Maybe somebody has already done the hard work of finding similar images. If not, take a look at other images by the same photographer. Maybe the image you like is part of a series.

Be flexible.
Sometimes you’ll find that there just aren’t enough images of what you’re looking for. We ran into that issue when looking for images of support group meetings. We found about five photos that could work, but we ultimately needed more than that.
group-therapy
In instances like these, you could turn to Photoshop for help. For example, we found a lot of individual people who could work in a support group, so we created a graphic that arranged them in a circle on a background to make it look like they were in the same group.
people
There might also be symbols that represent what you’re trying to depict. For some reason, a lot of photographers like to photograph chairs in a circle. It may not have the same impact of a good shot of a group, but there are a lot of instances where the circle of chairs just might work.
chairs
Ultimately, a little creativity and out of the box thinking helped us find the images that met our client’s goals without the added expense of a custom photo shoot.

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representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: