As it happens for most of our clients, training development groups are asked by internal business units to address this or that need: “We need training for XXXX on YYYY …
How Corporate Training Companies Are Reacting in the Recession
We mentioned last time how a lack of or less training will impact learners because they will have fewer resources if companies choose to cut back on training. While many …
How Is the Recession Impacting Your Corporate Training?
In our last post, we talked in general how the people at the top of corporations are affected by the economy; but perhaps the most dramatic effect has been on …
Corporate Training Companies During a Recession
In any hard economy, there will be impact on the training companies corporate learning environment. We often talk about the current impact of the recessions we have been in since …
Improving Customer Experience through Process
Last week’s focus was on learning technology and its role in the customer experience. It has become very clear here at Allen that without the right internal as well as …
If a good customer experience matters, what does it take to ensure a good one?
Within the last few months, I’ve read many articles focused on what your company can do or is doing to survive this economy. I’ve read about the importance of customer …
Confessions of a Designer Turned Learner
In addition to my work at Allen, I do some technical editing on the side. I work remotely, and I only go “to the office” once a year for an …
How Mistakes are Avoided in Corporate Training
We often bemoan a mistake that can be seen coming towards us. Most recently, I have been reminded once again the importance of process and verification of process as a …
After TARP – Compliance Training and Development
If modification fees from the HMP program are the carrot for servicers to help borrowers restructure their loans then compliance training and development requirements are the “stick” or the other …