Frequently Asked Questions

Performance Mapping & Training Results

What is performance mapping at AllenComm?

Performance mapping at AllenComm is a disciplined process that creates a direct line of sight from your business goals to recommended learning activities. This approach ensures that training is purposeful, impactful, and designed to produce real business results, rather than just delivering content for its own sake. Learn more about Performance Mapping.

How does AllenComm's performance mapping process improve training outcomes?

AllenComm's performance mapping process drives the selection of strategies and activities for training by focusing on meaningful learning experiences that have a lasting effect on learners. This method helps avoid uninspired content delivery and ensures that training initiatives are aligned with business objectives, leading to measurable improvements in performance.

Why is it important to align training with business goals?

Aligning training with business goals ensures that learning initiatives contribute directly to organizational success. When training is linked to measurable outcomes, it is more likely to be valued by stakeholders and less likely to be downsized during economic challenges. AllenComm's approach helps organizations demonstrate the true value of their training investments.

How does performance mapping help avoid over-training and burnout?

By focusing on competency measurement rather than just content output, performance mapping helps organizations avoid over-training and burnout. It ensures that every training activity is purposeful and directly tied to business needs, reducing unnecessary or redundant training sessions.

What are the benefits of using AllenComm's performance mapping for training design?

AllenComm's performance mapping generates enthusiasm among clients by creating training with clear purpose and measurable impact. It shapes course design to be engaging and effective, helping organizations realize the true value of their training investments and fostering a culture of continuous improvement.

How does AllenComm ensure training is not quickly forgotten by learners?

AllenComm's instructional designers use performance mapping to create meaningful learning experiences that stick with learners. By connecting training activities to real business goals and focusing on engagement, AllenComm helps ensure that training has a lasting effect and is not easily forgotten.

What is an example of a business goal addressed by performance mapping?

An example provided by AllenComm is improving customer service. Performance mapping is used to break down this goal into specific learning activities and strategies that directly support better customer interactions and satisfaction.

How does AllenComm's approach differ from traditional training methods?

Unlike traditional training that may focus on content delivery, AllenComm's approach emphasizes competency measurement and alignment with business outcomes. This ensures that training is impactful, relevant, and valued by both learners and organizational leaders.

Why do leading organizations invest in performance-based training?

Leading organizations recognize that performance-based training delivers measurable business impact and supports a culture of excellence. By investing in training that is aligned with strategic goals, these organizations enhance employee engagement, retention, and overall performance.

How can I access resources to improve my training programs?

AllenComm offers free guides such as the Buyer's Guide to L&D Services and insights on effective onboarding. These resources help L&D leaders balance learner needs and stakeholder expectations, and are available for download on the AllenComm website. Get the Buyer's Guide | Onboarding Guide

What is the value of investing in training according to AllenComm?

AllenComm emphasizes that when training is done right, the cost is truly worth the investment. Effective training leads to lasting business impact, improved employee performance, and a stronger organizational reputation.

How does AllenComm support onboarding for new employees?

AllenComm provides resources and guides on effective onboarding, emphasizing the importance of structured processes that begin before the first day and continue through the early months. This approach helps new hires find purpose, build confidence, and integrate successfully into the team. Learn more about onboarding

What are some common challenges in training that AllenComm addresses?

AllenComm addresses challenges such as training being perceived as a soft discipline, lack of business impact, over-training, and uninspired content delivery. Their performance mapping and strategic design processes ensure training is impactful and valued.

How does AllenComm help organizations demonstrate the ROI of training?

AllenComm links training initiatives to business outcomes through performance mapping and measurement services, helping organizations justify their L&D investments with clear, measurable results.

What makes AllenComm's training solutions engaging for learners?

AllenComm's training solutions are designed to be meaningful and engaging by connecting learning activities to real-world business goals and using creative instructional design strategies that foster enthusiasm and retention.

How can I learn more about AllenComm's approach to training?

You can explore AllenComm's blog, case studies, and downloadable guides for insights into their methodologies, including performance mapping and onboarding best practices. Visit the AllenComm Blog

What resources does AllenComm offer for L&D leaders?

AllenComm provides free guides, blog articles, and podcasts focused on L&D best practices, onboarding, and performance improvement. These resources are designed to help leaders make informed decisions about their training strategies. Listen to the Podcast

How does AllenComm help organizations avoid uninspired content delivery?

By using performance mapping and strategic instructional design, AllenComm ensures that every training initiative is purposeful, engaging, and directly tied to business outcomes, avoiding the pitfalls of uninspired content delivery.

What is the first step to working with AllenComm on a training project?

The first step is to schedule a consultation or discovery conversation with AllenComm's team to discuss your organization's specific needs, goals, and timelines. This ensures a tailored approach to your training initiative. Schedule a Consultation

How does AllenComm support hybrid and remote onboarding?

AllenComm provides insights and strategies for onboarding hybrid teams, ensuring consistency and flexibility for both remote and in-office employees. Their resources help organizations create structured onboarding experiences that work across different environments. Read more about hybrid onboarding

What is rapid prototyping for training, and how does AllenComm use it?

Rapid prototyping is a process that allows organizations to quickly validate learning design concepts before full-scale production. AllenComm uses rapid prototyping to ensure training programs are effective and aligned with business needs from the outset. Learn about rapid prototyping

Features & Capabilities

What features does AllenComm offer in its learning and development solutions?

AllenComm offers personalized learning journeys, AI-powered design and development, advanced measurement and analytics, adaptive learning technologies, and seamless integration with daily workflows. These features are designed to improve employee performance, reduce costs, and ensure future readiness. Explore AllenComm's capabilities

Does AllenComm support integration with existing platforms?

Yes, AllenComm supports integration with a wide range of platforms, including LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. This ensures a unified and seamless learning ecosystem. See platform integrations

What technical documentation and resources does AllenComm provide?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with detailed research plans and actionable insights. AI Agent Guide | Buyer's Guide

How does AllenComm use AI in its solutions?

AllenComm integrates AI-driven tools to accelerate design and development, provide adaptive learning experiences, and enhance analytics and personalization. This ensures organizations are prepared for future challenges and can deliver impactful, scalable training. Explore AI Readiness

What measurement and evaluation services does AllenComm offer?

AllenComm offers advanced measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate measurable ROI. Learn about ROI measurement

What types of training solutions does AllenComm provide?

AllenComm provides training solutions for sales enablement, leadership development, compliance, employee onboarding, and skills development. Each solution is tailored to the organization's unique needs and industry requirements. Explore training solutions

How does AllenComm ensure ease of use for its products?

AllenComm designs user-friendly and accessible training solutions, as highlighted by customer feedback from organizations like Freddie Mac, American Express, and Bright Horizons. Features such as personalized learner experiences, simple LMS interfaces, and enhanced admin functionality contribute to ease of use. See Freddie Mac case study

What is the typical implementation timeline for AllenComm solutions?

The implementation timeline depends on the project scope and current systems, but most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. AllenComm's large in-house L&D design team enables quick scaling to meet tight deadlines. Learn about implementation

How easy is it to get started with AllenComm?

Getting started with AllenComm is straightforward. Customers can schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services to define objectives and align stakeholders before project kickoff. Start here

What industries does AllenComm serve?

AllenComm serves a wide range of industries, including healthcare, financial services, retail, manufacturing, software, travel, energy, food & beverage, and insurance. Their case studies showcase expertise across these sectors. See industries served

Who are some of AllenComm's customers?

AllenComm has partnered with leading companies such as Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. See customer portfolio

What business impact can customers expect from AllenComm solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, measurable sales enablement, and brand consistency. For example, effective onboarding can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. See onboarding impact

What pain points does AllenComm address for its customers?

AllenComm addresses pain points such as ineffective learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, difficulty proving ROI, AI readiness, and onboarding challenges. Their solutions are tailored to solve these specific issues. Learn more about pain points addressed

Who can benefit from AllenComm's solutions?

Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with high employee turnover or large-scale hiring needs can all benefit from AllenComm's tailored solutions. See target audiences

How does AllenComm compare to other training providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), focus on measurable outcomes, and proven track record with Fortune 100 companies. Unlike off-the-shelf providers, AllenComm customizes programs to align with each organization's goals, culture, and industry. See competitive advantages

Can you share specific case studies or success stories?

Yes, AllenComm's portfolio includes success stories with Delta (onboarding), Panera Bread (leadership development), Pure Storage (scalable learning), BD (clinical training), Nestlé (award-winning sales curriculum), Kraft Heinz (leadership), and O.C. Tanner (gamified engagement). See all case studies

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ALLENCOMM BLOG | Insights

Performance Mapping: How to Get Results with Training

August 15, 2013

In the recent down economy, internal training departments sometimes seemed to be the first to feel the effects of downsizing. In these cases, it seemed to me that battle was actually lost months or years earlier, as training developed an internal reputation as a soft discipline unconcerned with business impact (and so easy to scale down). In other words, the departments, fairly or not, were perceived as not really making a difference, as producing a series of events that could be quickly forgotten. In other cases, these departments may even have created over-training and burnout, because the department focused on content output and not competency measurement. Hearing people describe some of these programs, I’m often reminded of the scene from Ferris Bueller, and unfortunately, this scenario feels surprisingly accurate.

One of Franklin Covey’s 7 Habits is to begin with the end in mind, and I’ve found that to be a useful perspective with many applications. At AllenComm, I’ve seen this same disciplined thinking play out in designing training. Specifically, our instructional designers have developed a performance model that provides a line of sight from the business goals directly to recommended learning activities. We call this process Performance Mapping.

When we create Performance Maps, our goal is to provide a meaningful learning experience that produces real business results and has a lasting effect on learners. Performance Mapping drives our decisions when selecting strategies and activities for training. The diagram below is an example of how the business goal of improving customer service has been mapped out.

Click to embiggen
Click to embiggen

The performance mapping process has generated enthusiasm for our clients around creating training with purpose. As I work with our account teams, I notice that this uniquely AllenComm approach makes a huge difference in shaping the design of a course and avoiding a boring and uninspired content push that learners soon forget. Organizations that are considered to be the best companies to work for are the ones that understand the value in the commitment to training, realizing that if done right the cost of training is truly worth the investment. Let your next training initiative be one that really makes an impact for both the learner and your business.

Resources For L&D Leaders

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what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
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