Frequently Asked Questions

Employee Onboarding & Continuous Learning

Why is building confidence important in employee onboarding?

Building confidence is crucial in employee onboarding because it helps new hires feel prepared, supported, and motivated to succeed in their roles. According to AllenComm's three-part model, confidence—along with connection and contribution—supports effective onboarding and a culture of continuous learning. Confident employees are more likely to engage, innovate, and contribute to organizational goals.

What are the three key elements of AllenComm's onboarding model?

AllenComm's onboarding model emphasizes three key elements: connection, confidence, and contribution. Connection is fostered during pre-boarding, confidence is built during onboarding through training and support, and contribution is encouraged through continuous learning and development opportunities.

How does pre-boarding help new employees?

Pre-boarding helps new employees by creating early connections with their team and the organization. Activities like warm first impressions, inclusive networking, and clear role descriptions foster a sense of belonging and reduce stress, which increases engagement and retention.

What role does technology play in onboarding according to AllenComm?

Technology plays a significant role in onboarding by enabling personalized learning paths, onboarding hubs for progress tracking, and searchable toolkits for easy access to information. Tools like simulations and peer support platforms help build confidence and facilitate real-to-work experiences for new hires.

How does continuous learning contribute to employee satisfaction?

Continuous learning contributes to employee satisfaction by keeping employees engaged, reducing stress, and increasing productivity. LinkedIn research cited by AllenComm shows that employees who continue to learn at work are happier and more confident, which benefits both the individual and the organization.

What are some recommended tactics for fostering connection during pre-boarding?

Recommended tactics include warm first impressions, inclusive networking, informational interviews, lunch invitations, and greetings from the entire team. These practices help new hires feel welcomed and integrated into the company culture from the start.

How can organizations use training technology to build employee confidence?

Organizations can use training technology such as diagnostic tools for personalized learning, onboarding hubs for tracking progress, simulations for real-world practice, and searchable toolkits for easy access to information. These tools help employees feel prepared and supported in their new roles.

What is the impact of having friends at work on company performance?

Gallup research cited by AllenComm found that increasing the number of employees with a best friend at work from two in ten to six in ten can raise profits by 12%, increase customer engagement by 7%, and result in 36% fewer safety incidents.

How does AllenComm recommend supporting continuous learning?

AllenComm recommends using performance support platforms, mentors, virtual peer coaching, cohorts, and collaboration channels to enable human connection and build individual confidence. These tactics help employees reskill and adapt to changing business needs.

What resources does AllenComm offer for onboarding best practices?

AllenComm offers a free guide on what to look for in onboarding, which covers strategies for effective onboarding before and after a new hire's first day. The guide provides insights into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes. Get the free guide.

How does AllenComm define successful onboarding?

Successful onboarding is defined as a structured process by which new employees gain the knowledge, skills, and connections needed to perform their roles effectively and contribute to the organization. When done well, it accelerates time-to-productivity and supports early performance signals. Read more.

What are the benefits of onboarding for hybrid teams?

Onboarding for hybrid teams creates consistency across remote and in-office staff, ensuring all employees receive the same foundational experience. AllenComm provides strategies to maintain flexibility while building a cohesive culture. Learn more.

How can rapid prototyping improve training programs?

Rapid prototyping allows organizations to quickly validate whether a training program will be effective before full-scale production. This approach reduces risk and ensures that learning solutions meet user needs. Read more.

What is the role of performance support in onboarding?

Performance support tools provide just-in-time resources and guidance, helping employees apply new skills on the job. These tools are essential for reinforcing learning and building confidence during onboarding and beyond. Learn more.

How does AllenComm address digital transformation in onboarding?

AllenComm addresses digital transformation by integrating technology-enabled processes into onboarding and continuous learning. Their approach ensures employees are invested in change and equipped with the skills needed to succeed in a digital-first environment.

What is the importance of clear role descriptions in onboarding?

Clear role descriptions help new employees understand how they fit into the company structure and how their skills contribute to organizational goals. This clarity supports engagement, confidence, and a sense of purpose from the start.

How does AllenComm support reskilling and upskilling?

AllenComm supports reskilling and upskilling through continuous learning initiatives, performance support platforms, and collaboration channels. These resources help employees adapt to new technologies and evolving business needs. Learn more.

What is the connection between employee engagement and profitability?

Research cited by AllenComm shows that higher employee engagement leads to increased profitability, customer engagement, and fewer safety incidents. For example, increasing the number of employees with a best friend at work can raise profits by 12%.

How does AllenComm help organizations create a culture of continuous learning?

AllenComm helps organizations create a culture of continuous learning by providing strategies, tools, and platforms that encourage ongoing development, peer support, and collaboration. This approach ensures employees remain engaged and prepared for future challenges.

Features & Capabilities

What features does AllenComm offer for employee onboarding?

AllenComm offers features such as learning portals, gamification, adaptive learning, onboarding hubs, and personalized learning paths. These tools are designed to improve new-hire productivity, engagement, and retention. Explore Onboarding Solutions.

Does AllenComm support integration with other platforms?

Yes, AllenComm supports integration with a wide range of platforms, including LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. These integrations create a unified and seamless learning ecosystem. Learn more.

What technical documentation does AllenComm provide?

AllenComm provides maintainable templates and comprehensive documentation for Storyline courses, as well as downloadable guides like the AI Agent Guide and Buyer's Guide. Advisory services include detailed research plans and actionable insights. AI Agent Guide | Buyer's Guide

What measurement and evaluation services does AllenComm offer?

AllenComm offers measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate measurable ROI. Learn more.

How does AllenComm use AI in its solutions?

AllenComm integrates AI-driven tools to accelerate design and development, provide adaptive learning experiences, and enhance personalization and analytics. This ensures organizations are prepared for future challenges. Explore AI Readiness.

Use Cases & Benefits

Who can benefit from AllenComm's onboarding solutions?

AllenComm's onboarding solutions benefit organizations in industries such as healthcare, financial services, retail, manufacturing, software, travel, and more. They are ideal for companies with high employee turnover, large-scale hiring, or those seeking to improve new-hire productivity and retention. Explore Industries.

What business impact can customers expect from AllenComm's solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, and measurable ROI. For example, effective onboarding can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Source

What problems does AllenComm solve for its customers?

AllenComm solves problems such as ineffective learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, difficulty proving ROI, AI readiness, and ineffective onboarding processes. Learn more.

What feedback has AllenComm received about ease of use?

AllenComm has received positive feedback for ease of use. For example, Freddie Mac praised the personalized learner experience and simple LMS, while American Express and Bright Horizons highlighted the comprehensive and accessible resources. Freddie Mac Case Study

Can you share examples of AllenComm's customer success stories?

Yes, AllenComm's portfolio includes success stories from Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner. These case studies demonstrate the impact of customized training solutions across industries. See all case studies.

What industries are represented in AllenComm's case studies?

Industries include energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Explore the portfolio.

Support & Implementation

How long does it take to implement AllenComm's solutions?

The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm's large in-house team enables quick scaling for tight deadlines. Learn more.

How easy is it to start working with AllenComm?

Getting started is straightforward: schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services to define objectives and align stakeholders. Schedule a consultation.

Competition & Differentiation

How does AllenComm compare to other onboarding and L&D providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), measurable ROI, and proven track record with Fortune 100 companies. Unlike off-the-shelf providers, AllenComm customizes programs to align with organizational goals, culture, and specific needs. Learn more.

What are AllenComm's competitive advantages for different user segments?

AllenComm offers actionable insights and ROI for corporate leaders, tailored sales enablement for sales teams, advanced tools for L&D professionals, AI integration for innovation-driven organizations, and engaging onboarding for new hires. Explore more.

Why should organizations choose AllenComm over alternatives?

Organizations should choose AllenComm for its customization, measurable outcomes, innovative technology, and proven success with leading brands. AllenComm's solutions are designed to be relevant, effective, and future-ready. Learn more.

Product Information

What services does AllenComm offer?

AllenComm offers performance advisory, custom design and implementation, technical integrations, and talent & staffing services. Training solutions include sales enablement, leadership development, compliance training, onboarding, and skills development. Learn more.

Who are some of AllenComm's customers?

AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz, among others. See more customers.

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Employee Onboarding -- AllenComm

ALLENCOMM BLOG | Insights

Why Building Confidence is the Key to Employee Onboarding

February 6, 2020

Industries from food processing to finance rely on new technology-enabled processes to drive performance in a competitive market. That being said, significant process changes tend to go poorly without employee onboarding and performance support. As digital transformation initiatives continue to replace old business processes, staying ahead of the market requires a continuous effort. That means continuous learning will need to become an integral part of any successful corporate strategy. Deloitte found that 86% of respondents rated learning and development as “important” or “very important,” which means our learners are in agreement.

Only two out of ten US employees have a best friend at work, but increasing that number to six in ten would raise profits by 12%.

At Learning 2019, an employee training and development conference, AllenComm CLO Anna Sargsyan and AllenComm CEO Ron Zamir discussed the role of rapid employee onboarding in a corporate climate driven by digital transformation. They explained that employees must be invested and excited for the program to succeed. To that end, their three-part model emphasized the importance of connection, confidence, and contribution—factors to support employee onboarding and a culture of continuous education. Let’s take a closer look at their model.

Pre-Boarding: Connection

Essentially, preboarding is anything that happens before day one. According to the three-part model, the goal of pre-boarding is to create connections. Creating and fostering human connection in your workplace is essential to employee satisfaction, engagement, and effort. Gallup found that only two out of ten US employees have a best friend at work, but increasing that number to six in ten would raise profits by 12%, increase customer engagement by 7%, and result in 36% fewer safety incidents. When employees are connected with their team members, they’re less stressed and also less likely to be looking for other jobs. Employees who have a friend in their workplace are also more likely to take innovative risks.

The pre-boarding stage the best time to begin fostering human connections with and among your new employees. Sargsyan and Zamir suggested warm first impressions, inclusive networking, informational interviews, lunch invitations, and greetings from the entire team to help your employees feel like they belong. Though these practices might be outside of the realm of formal training, the best tactics for employee onboarding experience consider social integration and cultural immersion. Clear role descriptions are helpful as well. Show your employees how they fit into the company structure and how their skills will contribute to company goals.

Onboarding: Confidence

LinkedIn found that employees who continue to learn at work are happier.

As your employees begin onboarding in earnest, the right training technology can help them feel confident in their new roles. Sargsyan and Zamir recommend using a diagnostic tool to gather the data needed to create personalized learning paths, as well as using an “onboarding hub” with visual representations of progress to track what they’ve learned. Making content easily accessible with searchable toolkits can also help employees feel confident in their ability to succeed. They need to feel as though they can find additional information or review critical concepts as they progress through the employee onboarding experience.

The human connections your employees made during pre-boarding are helpful in this stage, too. Feeling connected at work decreases stress and increases confidence. You can also make use of training technology like simulations to provide real-to-work experiences. Giving employees the chance to apply their skills in realistic situations will further build up their confidence. On the other hand, chat rooms and internal blogs help to connect your employees to each other, providing valuable peer support. With the right tools to support connection and confidence, your employees should feel like they are set up for success.

Continuous Learning: Contribution

Confidence and connection aren’t just for new hires. LinkedIn found that employees who continue to learn at work are happier—less stressed, more productive, and more confident. As corporate technology adoption drives the need for new skills, your employees will want to add to their skill sets. A culture of continuous learning will also help your company keep up with market demands.

To support a culture of continuous learning, Sargsyan and Zamir recommend a few tactics to help your employees reskill. For example, performance support platforms, mentors, virtual peer coaching, cohorts, and collaboration channels all enable human connection and individual confidence. With an effective continuous learning plan in place, your employees will recognize that their company is investing in their professional growth.

Conclusion

When your company is facing a digital transformation, your employees have to be invested in the changes you’re making. You can support your employees by fostering human connection during pre-boarding and onboarding and inspire confidence with continuous learning.

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what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
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