Frequently Asked Questions

Product Information & Immersive Learning

What is the Akamai Professional Sales Training course developed by AllenComm?

The Akamai Professional Sales Training is an immersive eLearning course designed by AllenComm to help Akamai's sales partners master effective sales techniques. The course uses real-world scenarios, interactive decision-making, and resources to simulate the sales process, making the training highly relevant and impactful for learners in technical industries. Learn more.

What makes an eLearning experience immersive according to AllenComm?

AllenComm defines immersive eLearning as training that allows learners to walk through real on-the-job processes, make decisions, and interact with resources in a realistic environment. This approach balances information with interaction and uses diverse media to help learners understand the value of completing the course.

What instructional design strategies were used in the Akamai course?

The Akamai course uses simulation, gamification, microlearning, and video learning. Learners interact with stakeholders, make decisions, complete short scenario-based modules, and engage with videos and quizzes to reinforce learning and retention.

How does AllenComm use simulation in its immersive learning courses?

Simulation is used to mirror real sales experiences, requiring learners to make nuanced decisions and interact with realistic challenges. This increases retention and helps learners see immediate benefits from the training.

What role does gamification play in AllenComm's eLearning solutions?

Gamification introduces game-like activities and challenges that boost learner motivation. In the Akamai course, learners are rewarded for making the right decisions, which increases engagement and investment in the learning process.

How does microlearning enhance the effectiveness of AllenComm's training?

Microlearning breaks training into short, self-contained modules that keep learners' attention and allow for repeated practice of skills. This approach is used in the Akamai course to maximize engagement and retention.

What is the benefit of video learning in AllenComm's immersive courses?

Video learning provides entertaining and memorable ways to introduce new information, offering learners a break from other mental tasks and reinforcing key concepts through motion graphics and storytelling.

What awards has the Akamai Professional Sales Training received?

The Akamai Professional Sales Training received both a Telly Award and an Omni Award, recognizing its excellence in eLearning design, messaging, and learner experience. See award details.

How does AllenComm ensure training is relevant to learners' daily work?

AllenComm uses realistic scenarios, stakeholder interactions, and decision-making exercises to ensure that training content directly relates to the challenges and tasks learners face on the job, increasing immediate applicability and retention.

What types of media are used in AllenComm's immersive learning experiences?

AllenComm's immersive learning experiences use a blend of videos, motion graphics, interactive audio conversations, quizzes, and self-assessments to engage learners and reinforce knowledge.

How does AllenComm balance information and interaction in course design?

AllenComm's instructional design approach balances the delivery of essential information with interactive elements, such as decision-making scenarios and stakeholder engagement, to keep learners actively involved and motivated throughout the course.

What is the role of self-assessment in AllenComm's immersive courses?

Self-assessment modules allow learners to evaluate their understanding and application of course material, reinforcing learning outcomes and identifying areas for improvement.

How does AllenComm use real-world scenarios in sales enablement training?

In the Akamai course, learners follow a sales manager through realistic client interactions, analyze company goals and pain points, and practice solution selection and pricing, mirroring actual sales processes for maximum relevance.

What is the significance of the Telly and Omni Awards for AllenComm?

The Telly and Omni Awards are industry recognitions for excellence in eLearning and multimedia. Winning these awards demonstrates AllenComm's commitment to high-quality instructional design and impactful learner experiences.

How does AllenComm's approach to immersive learning benefit technical industries?

Technical industries benefit from AllenComm's immersive learning by enabling employees to practice complex processes, make decisions in realistic scenarios, and apply knowledge directly to their roles, resulting in improved performance and faster skill acquisition.

What is the importance of stakeholder interaction in AllenComm's training modules?

Stakeholder interaction helps learners understand different perspectives, gather relevant information, and make informed decisions, closely simulating real workplace dynamics and challenges.

How does AllenComm support L&D leaders with resources?

AllenComm provides free guides, such as the Buyer's Guide to L&D Services and onboarding best practices, as well as podcasts and blog insights to help L&D leaders make informed decisions and optimize their training investments. Download the Buyer's Guide.

Where can I find more examples of AllenComm's award-winning courses?

You can explore AllenComm's portfolio of award-winning courses and case studies on their portfolio page, which features solutions for clients across various industries.

How does AllenComm use quizzes and assessments in immersive learning?

Quizzes and assessments are integrated throughout AllenComm's immersive courses to reinforce learning, check understanding, and provide feedback, ensuring that learners can apply knowledge effectively.

How does AllenComm's immersive learning approach impact learner motivation?

By incorporating gamification, real-world scenarios, and interactive decision-making, AllenComm's immersive learning approach increases learner motivation, engagement, and investment in the training process.

How does AllenComm help organizations measure the effectiveness of immersive learning?

AllenComm uses measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate tangible results. Learn more.

Features & Capabilities

What features does AllenComm offer in its learning solutions?

AllenComm offers features such as personalized learning journeys, AI-powered adaptive learning, gamification, microlearning, video learning, measurement and analytics, and seamless integration with LMS, LCMS, LXP, HRIS, CRM, and ERP systems. See platform integrations.

Does AllenComm support integration with existing learning platforms?

Yes, AllenComm supports integration with a wide range of platforms, including commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video assessment tools. Learn more.

What technical documentation and resources does AllenComm provide?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. Download AI Agent Guide.

How does AllenComm use AI in its learning solutions?

AllenComm integrates AI to accelerate design and development, enable adaptive learning, personalize learning journeys, and provide advanced analytics for measuring ROI and business outcomes. Explore AI Readiness.

What are the key benefits of AllenComm's learning solutions?

Key benefits include improved employee performance, measurable ROI, cost savings, enhanced onboarding, increased retention, and future readiness through advanced technology integration. Learn more.

How does AllenComm ensure its solutions are user-friendly?

AllenComm designs solutions with ease of use in mind, as evidenced by positive client feedback from organizations like Freddie Mac, American Express, and Bright Horizons, who praised the intuitive interfaces and accessible resources. See case study.

What types of training solutions does AllenComm offer?

AllenComm offers sales enablement, leadership development, compliance training, employee onboarding, and skills development programs, all tailored to organizational needs. Explore Design Services.

What industries does AllenComm serve?

AllenComm serves industries including energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. See case studies by industry.

Who are some of AllenComm's notable customers?

Notable customers include Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. See full portfolio.

How quickly can AllenComm's solutions be implemented?

Implementation timelines depend on project scope and current systems, but most clients see immediate improvements in engagement and reduced complexity after integrations go live. AllenComm's large in-house team enables rapid scaling to meet tight deadlines. Learn more.

What resources are available for organizations starting with AllenComm?

Organizations can schedule consultations, access downloadable guides, and leverage advisory services to define objectives and align stakeholders before implementation. Download Buyer's Guide.

How does AllenComm address cost inefficiencies in learning ecosystems?

AllenComm identifies redundant platforms and inefficient operations, helping organizations reduce costs while maintaining high-quality learning experiences. Read about Cost Reduction.

What measurable business impacts can customers expect from AllenComm's solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, higher retention, and measurable sales enablement outcomes. See metrics.

How does AllenComm help organizations demonstrate ROI in learning and development?

AllenComm provides advanced measurement and evaluation services to link training initiatives to business outcomes, enabling organizations to justify L&D investments with concrete data. Learn about ROI Measurement.

What pain points does AllenComm address for its customers?

AllenComm addresses challenges such as fragmented learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and ineffective onboarding. Learn more.

Who can benefit from AllenComm's solutions?

Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with high onboarding needs can all benefit from AllenComm's tailored solutions. See target audiences.

How does AllenComm compare to other learning solution providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), measurable ROI focus, and proven track record with Fortune 100 clients. Unlike off-the-shelf providers, AllenComm customizes programs for each organization's goals and culture. See differentiators.

Can you share specific case studies or success stories from AllenComm's clients?

Yes, AllenComm's portfolio includes success stories from Delta (onboarding), Panera Bread (leadership development), Pure Storage (scalable learning), BD (clinical training), Nestlé (award-winning sales curriculum), and more. See case studies.

Sign in / Register
CONTACT US:(801) 537-7800
Graphic of Smiley Face and Carnival in Background

ALLENCOMM BLOG | Insights

Akamai and the Power of Immersive Learning

December 13, 2018

What makes an eLearning experience truly immersive? The award-winning Akamai Professional Sales Training offers some insight. In this blog post, we’ll look at some of the features and benefits of immersive eLearning.

Akamai helps companies optimize their customers’ online experience through improved website performance, security, and cloud services. The goal of this training was to bring Akamai’s sales partners up to speed on effective sales techniques, such as networking within the buyer’s organization, crafting appropriate solutions, and generating the correct price.

The eLearning solution our team created demonstrates that in highly technical industries, giving employees the information they need is no longer enough. Learners need to be able to walk through real on-the-job processes, utilizing resources and actively making decisions. The art of instructional design lies in building this experience into a flow of diverse media, balancing information with interaction, and helping the learner understand what they stand to gain from completing the course.

Why Immersive Learning Courses Win Awards

The Akamai Professional Sales Training received both a Telly Award and an Omni Award, which recognize outstanding work in the eLearning industry. You can check out the details for some of our many other award-winning courses here. For now, let’s take a closer look at the Akamai course to see why it earned so much attention.

To simulate the sales process, AllenComm designed a series of immersive scenarios in which the learner interacts with stakeholders and determines which Akamai platform will provide the best solution. Let’s look at an example.

In the first module, Web Performance, the learner follows a sales manager, Andy Watts, as he meets with representatives of a European lifestyle website called HauteStyle.

  • First, the learner reads background information on HauteStyle, their online presence, pain points, and company goals
  • Next, they decide which stakeholders to contact about different aspects of the solution
  • After conducting a series of interactive audio conversations, the learner then uses the information they’ve gathered to select the most appropriate solution
  • Finally, they practice using a pricing sheet to determine the cost of the solution

Throughout this experience, the learner is guided by videos, motion graphics, quizzes, and resources, and conclude with a self-assessment.

Successful Immersive Learning Strategies

Why was this approach so effective for the sales enablement training and brand training course we created for Akamai? There are a few reasons, each based on a tried principle of instructional design.

Simulation

Because the course is designed to resemble a real sales experience, the learner has to think on their feet and make nuanced decisions. Names, faces, details, and realistic challenges all increase the learner’s retention and help them understand how the training will have immediate benefits on the job.

Gamification

Games and game-like activities can boost learner motivation. In this case, the challenge and reward of interacting with customers and choosing a solution help learners to feel invested in making the right decision.

Microlearning

The training consists of numerous short scenarios or microlearning modules like the example above. Short, self-sufficient lessons keep learners attention and allow them to practice applying skills repeatedly.

Video Learning 

Videos, such as a motion graphic introducing the learner to Akamai’s performance solutions, are an entertaining and memorable way to instill new information. Video learning also offers the student a short break from the other mental tasks of the course.

The Akamai Professional Sales Training received awards based on the quality of its messaging, execution, and overall learner experience. Because sales partners are able to practice realistic interactions and make sophisticated decisions, the relevance of the training to their daily work is clear and immediate. As improved technology and design allows for greater immersion through eLearning, we continue to look for ways to bring corporate training closer to real life.

Resources For L&D Leaders

free guide

a buyers guide to l&D services
In today’s world, it can be hard to balance learner needs and stakeholder expectations. We want to see you thrive and get the most out of your investments. Snag our free buyer’s guide with the top 5 questions you should ask when looking at potential L&D partners.
get the free guide

free guide

what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
get the free guide

This site uses cookies to enhance your browsing experience. These cookies help us understand how you interact with our website, remember your preferences, and improve our services. They also provide insights for analytics and performance tracking across this site and other media. To learn more about the cookies we use, please review our Privacy Policy.

Accept