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Category Archive

Below you'll find a list of all posts that have been categorized as “Customer Education”

Employee Training gets the AllenComm Boost -- AllenComm

Employee Training gets The AllenComm Boost

Kate Worltom-Pulham May 29, 2018 Article, Corporate Training, Customer Education Leave a Comment

Discover how AllenComm takes employee training to the next level with what we call The AllenComm Boost. Go behind the scenes with one of our Performance Consultants to learn more.

Make the Most of Your Training Budget -- AllenComm

Make the Most of Your Training Budget

Brianne Sandorf June 30, 2016 Customer Education, Instructional Design Tips Leave a Comment

There are two demographic groups that your company needs to educate: The employees and the customer. If your employees don’t fully understand what they’re doing and why they’re doing it, …

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AllenComm Podcast Banner

Episode 2: Marketing Meets Training

Di Lewis June 3, 2015 Corporate Training Podcast, Customer Education Leave a Comment

In the second episode of AllenComm’s Building Better Training podcast, we talk to Jeri Larsen and Bridget Fowers from Allen’s consulting and marketing teams. This episode covers the intersection of …

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AllenCommcorporate training

Why is Marketing Only for Customers?

Jeri Larsen June 3, 2015 Customer Education Leave a Comment

The lines between marketing and training are blurred and stretched and somewhat nebulous these days. It’s time that we stop reserving marketing just for our consumers and start educating and …

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Allen CommunicationAllenCommcorporate training

Retail Boomtown

Michael Noble April 6, 2015 Customer Education, Employee Engagement Leave a Comment

Retail is the last big training boomtown. While there are a number of challenges, it also presents a huge opportunity for change.

learning and developmentretail training

How to Survive the Competition for Best Consumer Education Portal

Manya Chylinski August 21, 2014 Customer Education, Portal and LMS 2 Comments

Brands that control consumer education portals in their industry have a huge advantage over their competitors—if they control the education, they control the conversation. Research shows, for example, that customers …

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brand educationconsumer educationcustomer educationlearner experience
instructional designer thought learning professionals

An Instructional Designer’s Case for Consumer Education

Ron Zamir July 23, 2014 Customer Education 18 Comments

Why is instructional design becoming increasingly important to consumer education? In the past months, we’ve been focused on how consumer education is creating a new marketing landscape. Since we regularly …

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consumer educationInstructional Designlearner experienceretail

Consumer Education a Rising Training Trend

AllenComm July 23, 2014 Customer Education, Training Trends 2 Comments

Explore the New Brand Landscape with our Consumer Education Infographic

consumer educationtraining

Consumers and Cognitive Load: The Telling Tale of the Infographic

Catherine Curtis July 8, 2014 Customer Education, Visual and Graphic Design 2 Comments

During my brief stint as a university instructor, my views of students conflicted with my students’ views of themselves. In my idealism, I viewed students as humble benefactors of the …

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consumer educationlearner experience
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