Customer service jobs are hard to keep filled. Call centers have a really hard time. Use gamification to improve corporate training. Better training means better employee engagement, retention, and customer service.
The benefits of using gaming designs in your training depend on a high-quality strategy. Discover why it’s so important to invest in great gamification.
There are real benefits to game-based training: 1) greater engagement, 2) the application of knowledge in a realistic context, and 3) more empathy. It’s time to change the industry norms and give games a bigger role in compliance training.
Training Industry gives top honors to AllenComm for their innovative gamification learning solutions.
There are practical (and impractical) ways technology is used every day. Learn which tech tools get the job done and done well for your onboarding process.
Successful onboarding practices boost confidence. Here we share tips on how to eliminate the drudgery of employee training.
Earlier this year, AllenComm teamed up with employee recognition leader O. C. Tanner to enhance the company’s leadership training. O. C. Tanner already has a leadership-oriented book called Great Work: …
Eighty percent of learners say they’d be more productive if their work or study was more game-like. Learn about five gamification elements here.
A specific gamification technique (leaderboards, badges, scenarios, etc.) won’t solve the training issue alone. It’s really about the design of the particular gamification tool that matters, especially when it comes to a multigenerational workforce. Here we’ve provided five excellent gamification tips that will have a positive impact on your multigenerational workforce.