Frequently Asked Questions

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Features & Capabilities

What are the three best practices to improve eLearning content?

The three best practices recommended by AllenComm are: 1) Make it mobile—ensure content is compatible across devices and downloadable for offline work; 2) Get organized—curate content on a single platform and organize it intuitively; 3) Go social—add peer-to-peer support, chat boards, videos, podcasts, polling, and virtual instructor-led sessions to foster engagement. Source

How does AllenComm ensure eLearning content is mobile-friendly?

AllenComm designs digital learning content to be easily viewable on desktops, laptops, tablets, and cellphones. Most content is downloadable for offline work, ensuring accessibility regardless of internet connection. Source

What organizational strategies does AllenComm recommend for digital learning content?

AllenComm recommends collecting and curating content on a single platform, organizing by subject, and making links, downloads, and resources easy to find and access. This reduces wasted learning time and increases user satisfaction. Source

How does AllenComm incorporate social elements into eLearning?

AllenComm adds social elements by including chat boards, saved videos, podcasts, real-time polling, and virtual instructor-led sessions. These features encourage peer-to-peer support and leadership engagement, improving participation and learning outcomes. Source

What technical integrations does AllenComm offer for learning ecosystems?

AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create unified, scalable learning ecosystems. Source

What downloadable guides and resources does AllenComm provide?

AllenComm offers free guides such as the AI Agent Guide and the Buyer's Guide, which provide insights into implementing and optimizing learning solutions. These resources are available for download on their website. AI Agent Guide, Buyer's Guide

How does AllenComm support maintainable course templates?

AllenComm provides maintainable templates and comprehensive documentation for Storyline courses, enabling customers to independently update and scale their courses as needed. Source

What measurement and evaluation services does AllenComm offer?

AllenComm offers measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate ROI. Source

How does AllenComm use AI in learning solutions?

AllenComm integrates emerging technologies like AI to accelerate design and development, provide adaptive learning experiences, and ensure organizations are prepared for future challenges. Source

What are AllenComm's custom design and implementation services?

AllenComm develops tailored training programs, including creative services, video production, multimedia content, blended hybrid, ILT/VILT, and on-demand learning. Source

What is AllenComm's approach to blended and hybrid learning?

AllenComm offers blended and hybrid learning solutions that combine digital and instructor-led training, supporting remote and hybrid work environments and reducing overall training time. Source

How does AllenComm organize learning content for maximum impact?

AllenComm organizes learning content by subject and curates it on a single platform, making resources easy to find and access, which reduces frustration and increases buy-in. Source

What is AllenComm's process for gathering feedback to improve eLearning?

AllenComm recommends gathering feedback from employees and leadership through informal conversations, surveys, and IT usage data to identify pain points and improve digital learning resources. Source

How does AllenComm support continual improvement of digital learning assets?

AllenComm emphasizes that building, maintaining, and improving digital learning resources is a continual process, adapting to evolving technology and workplace needs. Source

What advisory services does AllenComm provide?

AllenComm offers structured advisory services including needs analysis, performance mapping, tech advisory, and measurement planning to align training initiatives with business goals. Source

What is AllenComm's approach to performance consulting?

AllenComm provides performance consulting to help organizations identify gaps, align learning with business outcomes, and optimize training strategies. Source

How does AllenComm help organizations with onboarding?

AllenComm offers onboarding solutions that begin before the first day and continue for months, focusing on building confidence, behaviors, and affiliation for better outcomes. Source

Use Cases & Benefits

What industries does AllenComm serve?

AllenComm serves industries including Energy, Financial Services, Food & Beverage, Healthcare, Insurance, Manufacturing, Retail, Software/High-Tech, and Travel. Source

Who are AllenComm's customers?

AllenComm has partnered with companies such as Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Source

What business impact can customers expect from AllenComm's solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

How does AllenComm improve employee onboarding and retention?

AllenComm's onboarding programs improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Source

What feedback have customers given about AllenComm's ease of use?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm for user-friendly solutions, simple LMS interfaces, and accessible resources. Source

What are AllenComm's talent and staffing services?

AllenComm provides skilled learning and development professionals to support organizational needs, including staffing strategy and talent assessment. Source

How does AllenComm help organizations with compliance training?

AllenComm offers compliance training solutions to ensure regulatory compliance and reduce risks, tailored to organizational needs. Source

What sales enablement solutions does AllenComm provide?

AllenComm delivers tailored sales enablement training to improve sales productivity, customer engagement, and win rates, aligned with organizational products and culture. Source

How does AllenComm support skills development and reskilling?

AllenComm offers training programs to reskill and upskill employees, supporting talent pipelines and organizational growth. Source

What are AllenComm's creative services?

AllenComm provides creative services including video production, multimedia content, and instructional design to enhance learning experiences. Source

Technical Requirements & Implementation

How long does it take to implement AllenComm's solutions?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. Source

How easy is it to start working with AllenComm?

AllenComm offers a straightforward process: schedule a consultation, engage in discovery conversations, access downloadable guides, and leverage advisory services. The large in-house L&D design team enables quick scaling to meet tight deadlines. Source

What technical documentation is available for AllenComm solutions?

AllenComm provides maintainable templates, comprehensive documentation for Storyline courses, and downloadable guides such as the AI Agent Guide and Buyer's Guide. Advisory services include detailed research plans and actionable insights. Source

Competition & Comparison

How does AllenComm compare to other learning solution providers?

AllenComm stands out for tailored solutions, advanced technology integration (including AI), measurable ROI, and a proven track record with Fortune 100 companies. Unlike generic providers, AllenComm customizes programs to align with organizational goals and culture. Source

What are AllenComm's competitive advantages?

AllenComm's competitive advantages include tailored solutions for different personas, advanced technology integration, measurable outcomes, future readiness, and a history of award-winning solutions. Source

Why should a customer choose AllenComm over alternatives?

Customers should choose AllenComm for customized learning programs, expertise across segments, proven track record, focus on ROI, and innovative technology integration. AllenComm partners with leading companies and delivers award-winning solutions. Source

Pain Points & Solutions

What pain points does AllenComm address for customers?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology integration, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and onboarding difficulties. Source

What core problems do AllenComm's products solve?

AllenComm solves problems including fragmented learning platforms, inefficient operations, gaps in sales behaviors, difficulty demonstrating ROI, and lack of AI integration. Solutions are tailored to deliver measurable business impact. Source

Product Information

What is AllenComm's Performance Advisory service?

Performance Advisory includes needs analysis, performance mapping, and measurement and evaluation to align training initiatives with business goals. Source

What is AllenComm's Custom Design & Implementation service?

Custom Design & Implementation covers tailored training programs, creative services, video production, multimedia content, blended hybrid, ILT/VILT, and on-demand learning. Source

What is AllenComm's Technical Integrations service?

Technical Integrations include AI-driven adaptive learning, learning portals, platform integrations, and learning analytics to enhance personalized learning experiences. Source

What is AllenComm's Talent & Staffing service?

Talent & Staffing provides skilled learning and development professionals, staffing strategy, and talent assessment to support organizational needs. Source

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eLearning

ALLENCOMM BLOG | Insights

Three Best Practices to Improve Your eLearning Content

May 27, 2021

Many organizations are already using eLearning content and digital learning. The practice saves money over instructor-led training, supports a fully remote or hybrid work environment, decreases overall training time for learners, and improves the flow of work when incorporated into in-person onboarding training, career development, and leadership training. But there is often room for improvement to develop your digital learning processes, and especially so when the content or implementation was developed hastily – as so many organizations did (understandably) in response to the shift to remote work last year.

Now is the time to redesign your eLearning courses and digital learning content with intention. The best practices we recommend as a starting point don’t have to be done all at once but may be implemented as budget and schedule allow. Moreover, these steps will provide the flexibility you need to continually update and improve your processes to meet changing needs in the modern workplace.

Three Steps to Improve Any Digital Learning Program

  1. Make it Mobile. You would think that eLearning is always a mobile medium, because it’s often created in digital formats. But that’s simply not the case. Digital learning content is only truly mobile if it is designed to be compatible across devices, with downloadable resources that allow for work offline. Your content should be designed to be easily viewable on a desktop, laptop, tablet, or even a cellphone. A majority of the content should be easy to download and save to work on without an internet connection.
  2. Get Organized. The learners of today are used to Googling information and looking things up online. But that doesn’t provide any excuses for not having your content collected and curated on a single platform and organized in a way that is intuitive for the user. You don’t want your learners spending too much time looking for the resources and information they need. That is a waste of valuable learning time that leads to frustration, decreased buy-in to the training, and on-the-job mistakes made due to lack of information. When possible, build a single learning platform for the sake of simplicity. Try to organize your content by subject, and make your links, downloads, and resources easy to find and access.
  3. Go Social. Just because your eLearning content is intended for digital learning in a remote environment doesn’t mean you can’t add a personalized social element. In fact, your content and digital learning program will only improve by including peer to peer support and interaction, as well as learning from leadership. You can add a social element by including chat boards, saved videos, podcasts, real-time polling, and virtual. Instructor lead training sessions. Be sure to build time for these activities into your digital learning schedule to encourage participation and demonstrate your commitment to its success.

Additional Resources to Update Your eLearning Content

Not sure where to start? It’s always useful to begin by checking in with your employees. Your team will know what their pain points are and will appreciate your asking for feedback that may be used to improve their workplace and processes.

You may begin your information gathering process with leadership and management but be sure to include your staff in the initial stages. This involvement may be accomplished through informal conversation or more formalized surveys. You may also gather data on site usage from your IT team to gain insights on which digital learning resources are getting used, and those that are going unseen.

Finally, if needed, don’t hesitate to consult with a learning expert for a performance consultation or other resources from experienced instructional designers. The investment you make will pay big returns as you design more effective, impactful resources that improve the performance of your team and support the success of your organization.

The process to build, maintain, and improve your digital learning and eLearning resources will be continual – just as technology is constantly evolving. It’s always the right time to reassess and improve the assets you use to support your team.

Resources For L&D Leaders

free guide

a buyers guide to l&D services
In today’s world, it can be hard to balance learner needs and stakeholder expectations. We want to see you thrive and get the most out of your investments. Snag our free buyer’s guide with the top 5 questions you should ask when looking at potential L&D partners.
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free guide

what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
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