Frequently Asked Questions

Product Information & Innovation History

What is MAMBA and how did it impact AllenComm's course development?

MAMBA was an in-house, Flash-based development tool created by AllenComm programmers in 2004 to address design needs unmet by commercial tools. It enabled the development of extensible, highly customizable online courses, allowing writers, instructional designers, and programmers to organize modules and generate placeholder audio and images efficiently. MAMBA was used for all online courses for years, but its reliance on Flash became a limitation as web standards evolved. Note: MAMBA's Flash dependency means it is not suitable for modern, mobile-first learning environments. Source

What is DesignJot and who is it for?

DesignJot is an app launched by AllenComm in 2011, designed specifically for instructional designers. It provides pre-made forms and templates to support needs analysis and early project development stages. The app includes automated training, design tips, training videos, and project samples, making it a practical tool for both new and experienced instructional designers. Note: DesignJot is focused on instructional design and may not address broader L&D needs outside this scope. Source

How does the CW Tool support mobile learning?

The CW Tool, developed by AllenComm in 2014, is an HTML5-based course development tool created to deliver responsive, mobile-friendly courses. It was built to address the limitations of Flash-based tools like MAMBA, enabling learners to access courses on various devices without manual arrangement of content. The tool supports fluid layouts and encourages learner autonomy. Note: The CW Tool was developed for a specific client need and may not be available as a commercial product. Source

What is Siteline and what are its main features?

Siteline is an interactive learning platform developed by AllenComm in partnership with Compedia. It uses 3D modeling, online courses, and digital documentation to provide on-the-job training resources. Key features include immediate access to 3D images of complex machinery, hot spots highlighting critical information, and up-to-date operating procedures accessible to all workers. Note: Siteline is designed for environments with complex equipment and may not be relevant for all industries. Source

What is DesignLab and how does it help clients?

DesignLab is a tool developed by AllenComm that allows clients to augment their training by using customizable templates. Clients communicate their brand, needs, and audience, and AllenComm constructs templates tailored to those requirements. Clients then populate the templates with their own content and publish courses easily. DesignLab is an iteration of the CW Tool, made available to external clients. Note: DesignLab's effectiveness depends on the quality of client-provided content and may require guidance for optimal results. Source

Features & Capabilities

What features does AllenComm offer in its learning solutions?

AllenComm offers tailored learning programs, advanced technology integration (including AI and adaptive learning), measurement and evaluation services for ROI, scalable learning ecosystems, and tools for onboarding, sales enablement, and compliance training. Integrations include LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, and video learning tools. Note: Some features may require specific platforms or integrations; detailed limitations not publicly documented—ask sales for specifics. Source

What technical documentation and resources are available for AllenComm products?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. These resources support independent course updates and informed decision-making. Note: Some documentation is specific to certain tools or services; check the relevant guide for details. Source

Use Cases & Benefits

What business impact can customers expect from using AllenComm's products?

Customers can expect improved employee performance, increased profitability (e.g., Best Buy estimates a 0.1% increase in engagement yields $100,000 more operating income per store), enhanced customer satisfaction, cost savings, faster onboarding (up to 50% productivity improvement and 60% higher retention over three years), and measurable sales enablement outcomes. Note: Results depend on implementation quality and organizational context. Source

Who can benefit from AllenComm's solutions?

AllenComm's solutions are designed for corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with significant onboarding needs. Industries served include healthcare, financial services, retail, manufacturing, software, travel, energy, insurance, and food & beverage. Note: Suitability depends on organizational size, complexity, and readiness for technology adoption. Source

What core problems does AllenComm solve for its customers?

AllenComm addresses challenges such as fragmented learning ecosystems, uncertainty in technology selection and integration, sales enablement gaps, cost inefficiencies, difficulty proving ROI, AI readiness, and ineffective onboarding. Solutions include advisory services, custom training, and technology integration. Note: Some problems may require organizational change management beyond AllenComm's scope. Source

Customer Proof & Success Stories

What feedback have customers given about AllenComm's ease of use?

Customers such as Freddie Mac, American Express, and Bright Horizons have praised AllenComm for user-friendly solutions. For example, Freddie Mac highlighted a simple, localized LMS and enhanced admin functionality; American Express noted the comprehensive yet easy-to-use training product; and Bright Horizons appreciated having resources available at the touch of a button. Note: User experience may vary based on customization and integration choices. Source

Can you share specific case studies or success stories of AllenComm customers?

AllenComm's portfolio includes Delta (scaling onboarding), Panera Bread (leadership development), Pure Storage (innovative learning program), BD (clinical practice training), Nestlé (award-winning sales curriculum), Kraft Heinz (leadership training), and O.C. Tanner (gamified engagement). Each case study details measurable business outcomes and solution design. Note: Results are client-specific and may not generalize to all organizations. Source

Support, Implementation & Technical Requirements

How long does it take to implement AllenComm solutions and how easy is it to start?

Implementation timelines depend on project scope and current systems, but most clients see immediate improvements in engagement and reduced admin complexity after integrations go live. Getting started is straightforward: schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services. AllenComm's large in-house L&D team enables rapid scaling for tight deadlines. Note: Complex integrations or legacy systems may extend timelines. Source

What platform integrations does AllenComm support?

AllenComm supports integration with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning/assessment tools. These integrations help create unified learning ecosystems tailored to organizational needs. Note: Integration capabilities may depend on the third-party platform's API and technical constraints. Source

Industries & Customers

What industries does AllenComm serve?

AllenComm serves industries including energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Case studies feature clients such as PG&E, PNC, Panera, Nestlé, BD, PRI, ADM, Pure Storage, HP, Delta, and more. Note: Industry-specific needs may require tailored solutions; contact AllenComm for details. Source

Who are some of AllenComm's customers?

AllenComm's customers include Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. These partnerships span multiple industries and are documented in detailed case studies. Note: Not all solutions are public; contact AllenComm for more references. Source

Sign in / Register
CONTACT US:(801) 537-7800
Graphic with Innovation Text Displayed

ALLENCOMM BLOG | Insights

What Innovation Means to Us

October 4, 2018

At AllenComm, we’re all about innovation. For us, innovation isn’t just a buzzword or a fad—it’s what makes us a leader in our industry. It “fuels us and drives our purpose to create customized digital learning solutions.

But don’t just take our word for it; we can show you. Let’s take a walk through some of our past and current innovations.

Innovation through the Years at AllenComm

MAMBA

MAMBA (an acronym of the developers’ names) was created by AllenComm programmers in 2004 to meet design needs that couldn’t be addressed by tools found on the market. Todd Miller, AllenComm’s VP of Technical Services Programs, remembers, “We dreamed of a tool that would be incredibly extensible, allowing us to develop new designs, new features, and new functionality without imposing limits.” From that dream, MAMBA was born.

For years, all our online courses were developed using this in-house, Flash-based development tool. New hires might remember the current Director of Marketing and Sales Operations, Payton Sharp, talking about how MAMBA was the best in the industry back when he worked as a recruiter. Writers, instructional designers, and programmers alike manipulated the code to shape MAMBA courses into their final products. The tool kept course modules neatly organized and provided an easy way to generate placeholder audio and images for audio- and visually-driven courses.

DesignJot

We’ve also ventured into app territory by creating DesignJot, the first-ever app specifically for instructional designers! Launched in 2011, DesignJot was made was to aid instructional designers as they develop learning solutions. Its pre-made forms and templates help instructional designers conduct needs analyses and perform the initial stages of project development.

The training experts on DesignJot’s development team implemented automated training within the app itself for those who’ve never used it before. With its design tips, training videos, and project samples, DesignJot was created by instructional designers for instructional designers.

CW Tool

The first iteration of this HTML 5-based tool started in the fall of 2014. A client in an installation-based industry needed 36 courses that were responsive and could be taken on mobile devices. MAMBA 4 didn’t have that kind of functionality, so we agreed to develop a new tool specifically for this project. As the writers worked feverishly to assemble the content, our programming team spent several months carefully coding what we later called the CW Tool.

Working in an HTML 5 tool changed the way we developed our courses. For starters, responsiveness meant that we no longer had to manually arrange every piece of text and every image by hand. Designing for different mobile devices meant that our courses were more fluid and less audio-driven. Learners could take a greater responsibility for their own learning, and we further innovated visual user experiences that would make this autonomy natural and intuitive.

Siteline

With our exploration in HTML 5 well underway, we turned to virtual and augmented reality. It wasn’t long before we were working with Compedia to develop our own AR innovation: Siteline.

Siteline is an interactive learning platform that uses 3D modeling, online courses, and digital documentation as a training resource on the job. The beauty of the platform is that “operators have immediate access to 3D images that enable viewing their complex machinery from all angles and with hot spots that highlight trouble spots and critical information,” says Jeff Harward, Siteline Product Manager. “Rather than relying on tribal knowledge, with Siteline, all workers have immediate access to the current operating procedures at their fingertips.”

DesignLab

You can see from our history that we find developing our own tools is the best way to meet our design needs. With that in mind, we’ve decided that the next step in innovation is to share more of our own innovations with others!

Enter DesignLab, a way for those with training needs to augment their training. Clients convey their brand, needs, and audience to us. We construct a set of templates to meet the clients’ unique needs. Through DesignLab, the clients populate the templates with content and then publish them easily. It’s essentially an iteration of the CW Tool that’s available to others as well as to us. This new tool will launch at DevLearn in a few short weeks. Stay tuned!

AllenComm Loves Innovation

As you can see, we have a real history of innovating to meet client needs and advance the industry. If any of the innovations in this blog post pique your interest, stay tuned—we’ll be talking more about our innovations all through the month of October!

Resources For L&D Leaders

free guide

a buyers guide to l&D services
In today’s world, it can be hard to balance learner needs and stakeholder expectations. We want to see you thrive and get the most out of your investments. Snag our free buyer’s guide with the top 5 questions you should ask when looking at potential L&D partners.
get the free guide

free guide

what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
get the free guide

This site uses cookies to enhance your browsing experience. These cookies help us understand how you interact with our website, remember your preferences, and improve our services. They also provide insights for analytics and performance tracking across this site and other media. To learn more about the cookies we use, please review our Privacy Policy.

Accept