Frequently Asked Questions

Features & Capabilities

What makes AllenComm's compliance training modern and effective?

AllenComm's compliance training emphasizes human impact, authentic practice scenarios, and opportunities for self-reflection. For example, the PRI project focused on changing organizational culture and used real-life case studies to foster empathy and understanding, rather than just legal consequences. Source

How does AllenComm incorporate authentic practice scenarios in training?

AllenComm collaborates with clients to gather real-life details, ensuring scenarios are credible and resonate with learners. For PRI, scenarios illustrated consequences of lapses in clinical reasoning, physician burnout, and lack of patient inclusion, helping learners practice appropriate responses. Source

What opportunities for self-reflection are included in AllenComm's courses?

AllenComm's courses, such as those for PRI, include polls and critical thinking questions that encourage learners to reflect on their own impact and behaviors. The Core Reflection Tool is used to promote interpersonal awareness and empathy, helping learners internalize new behaviors. Source

What are AllenComm's key learning and development services?

AllenComm offers performance advisory, custom design and implementation, technical integrations, and talent & staffing services. These include needs analysis, measurement and evaluation, creative services, video production, AI-driven adaptive learning, and more. Source

What technical integrations does AllenComm support?

AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create unified learning ecosystems. Source

What downloadable guides and documentation does AllenComm provide?

AllenComm offers maintainable templates and documentation for Storyline courses, as well as free guides like the AI Agent Guide and Buyer's Guide. Advisory services include detailed research plans and actionable insights. AI Agent Guide, Buyer's Guide

What are AllenComm's capabilities in AI-driven learning?

AllenComm integrates AI technologies for adaptive learning, analytics, and personalized learning journeys. Their advisory team helps organizations build AI-ready learning ecosystems and provides roadmaps for AI adoption. Source

How does AllenComm ensure measurable ROI for learning initiatives?

AllenComm provides measurement and evaluation services that link learning initiatives to business outcomes, helping organizations justify L&D investments and continuously improve performance. Source

What are AllenComm's core products and services?

AllenComm offers custom training, e-learning, blended learning, learning portal development, performance advisory, technical integrations, and talent staffing. Their mission is to align training with business objectives using innovative technologies and agency-level creative teams. Source

What industries does AllenComm serve?

AllenComm serves industries including Healthcare, Financial Services, Retail, Manufacturing, Software, Travel, Energy, Food & Beverage, and Insurance. Source

Use Cases & Benefits

How does AllenComm's compliance training help prevent workplace issues?

AllenComm's compliance training focuses on human impact, authentic scenarios, and self-reflection, helping learners understand the consequences of their actions and fostering empathy. This approach is designed to change organizational culture and reduce risks such as malpractice and harassment. Source

Who can benefit from AllenComm's solutions?

Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and new hires across industries such as healthcare, retail, manufacturing, and technology can benefit from AllenComm's tailored solutions. Source

What business impact can customers expect from AllenComm?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, scalable sales enablement, and brand consistency. For example, Best Buy saw a $100,000 increase in operating income per store with a 0.1% increase in employee engagement. Source

What problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and onboarding difficulties. Their solutions are tailored to align with organizational goals and deliver measurable impact. Source

How does AllenComm improve employee onboarding?

AllenComm's onboarding programs use learning portals, gamification, and adaptive learning to improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Source

What feedback have customers given about AllenComm's ease of use?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm's solutions for their user-friendly interfaces, personalized experiences, and accessible resources. For example, American Express noted the comprehensive yet easy-to-use training product. Source

How does AllenComm help organizations prepare for future challenges?

AllenComm integrates emerging technologies like AI, builds scalable learning ecosystems, and provides advisory services to ensure organizations are ready to scale, adapt, and lead in a rapidly evolving landscape. Source

What are some customer success stories from AllenComm?

AllenComm has delivered impactful solutions for Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner. For example, Nestlé's cross-functional sales curriculum won two Brandon Hall HCM Excellence Awards. Portfolio

Technical Requirements & Implementation

How long does it take to implement AllenComm's solutions?

Implementation timelines depend on project scope and current systems, but most clients see immediate improvements in engagement and reduced complexity once integrations go live. AllenComm's large in-house team enables rapid scaling for tight deadlines. Source

How easy is it to start working with AllenComm?

Starting with AllenComm is straightforward: schedule a consultation, engage in discovery conversations, access downloadable guides, and leverage advisory services to define objectives and align stakeholders. Source

What technical skills and profiles does AllenComm offer?

AllenComm provides access to instructional writers, learning experience designers, instructional media specialists, LMS admins, learning project managers, subject matter experts, learning strategists, and instructional designers, each with specialized skills and experience. Source

What are AllenComm's platform integration capabilities?

AllenComm can integrate with almost any commercial LMS, LCMS, LXP, authoring system, or HRIS, supporting custom web services, AI agents, cohort learning, and omni-channel solutions. Source

Competition & Comparison

How does AllenComm compare to other compliance training providers?

AllenComm differentiates itself by focusing on human impact, authentic scenarios, and self-reflection, rather than generic legal content. Their solutions are tailored to organizational culture and real-world challenges, as demonstrated in the PRI case study. Source

Why choose AllenComm over alternatives in the market?

AllenComm offers tailored solutions, expertise across segments, proven track record, focus on ROI, and innovative technology integration. Their approach ensures relevance, effectiveness, and measurable outcomes for diverse user groups. Source

What are AllenComm's competitive advantages for different user segments?

AllenComm provides actionable insights and measurable ROI for corporate leaders, tailored sales enablement for sales teams, advanced tools for L&D professionals, AI roadmaps for organizations, and effective onboarding for new hires. Source

How does AllenComm's approach differ from generic training providers?

AllenComm customizes programs to align with organizational goals, culture, and products, integrates advanced technologies, and focuses on measurable outcomes. Generic providers often rely on one-size-fits-all solutions without personalization or analytics. Source

Product Information & Customer Proof

What is the PRI compliance training project?

The PRI project provided physicians with patient safety risk management training to reduce malpractice risk and improve patient care. The courses emphasized human impact, authentic scenarios, and self-reflection, making training compelling for busy physicians. Source

Who are some of AllenComm's customers?

AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz, among others. Their portfolio showcases success stories across multiple industries. Portfolio

What industries are represented in AllenComm's case studies?

AllenComm's case studies cover Energy, Financial Services, Food & Beverage, Healthcare, Insurance, Manufacturing, Retail, Software/High-Tech, and Travel. Portfolio

What are AllenComm's key capabilities and benefits?

AllenComm delivers personalized learning journeys, accelerated design and development, advanced measurement and analytics, adaptive learning, improved employee performance, cost savings, enhanced experiences, future readiness, and proven results. Source

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ALLENCOMM BLOG | Insights

Modern Compliance Training in Action

February 8, 2018

What you’ll read:

  • How AllenComm worked with one client meet their unique compliance training challenges
  • Effective compliance training
    • Emphasizes human impact
    • Provides authentic practice scenarios
    • Offers opportunities for self reflection

With allegations of workplace harassment dominating the news cycle, AllenComm recently took a closer look at how compliance training helps prevent workplace issues. Several of our colleagues wrote thoughtful pieces illustrating crucial considerations of this ongoing discussion, explaining that the most effective compliance training should emphasize human impact in addition to legal issues, provide authentic practice scenarios for deeper understanding, and offer opportunities for self-reflection.

Now that we’ve laid this groundwork, it’s time to dive a little deeper. Let’s talk about how we incorporated these important aspects of compliance training into courses we created.

Compliance training in action: The scoop on PRI

Physicians’ Reciprocal Insurers (PRI) sought to provide the physicians they insure with training in patient safety risk management practices to diminish potential malpractice risk and improve the quality of patient care. However, physicians are very busy, so the training had to be compelling and effective enough to make it worth the seat time.

Emphasize human impact

To really reach learners, compliance training must acknowledge how the audience thinks and why they might prefer to handle situations in ways that stray outside of the preferred response. Compliance training also needs to cause the learner to care about the outcome of their actions—something that is most effectively done by showing the cost of an undesirable behavior. Whenever possible, the costs shown should be in terms of human impact, not legal or financial issues.

In line with this, rather than frame the training through the negative consequences of malpractice lawsuits, the PRI courses focus on changing organizational culture surrounding malpractice. Throughout the courses, learners read case studies where they see how a physician’s actions affect their patients. These case studies stoke empathy in learners and help them see the humanistic side of avoiding malpractice risk.

Provide authentic practice scenarios

Without authentic practice scenarios, it’s hard to create the kind of context that allows learners to transfer what they learned in the training to real life. In fact, if the practice isn’t sufficiently realistic, learners may not absorb much learning at all. “Learners know their work environment. They know if you’re way off on a situation they’d face, then they won’t trust the lesson you’re trying to teach,” explains AllenComm performance consultant Kelsy Mortensen.

PRI and AllenComm worked together to gather details that made each scenario authentic. Having each scenario be based on real-life cases “gave us detail, complexity, and authenticity that resonated with our learners,” says Mortensen. Because of this careful curation of information, throughout the courses, learners practice responding appropriately to various patient cases that credibly “illustrate the consequences of lapses in clinical reasoning, physician burnout, and lack of patient and family inclusion.”

Offer opportunities for self-reflection

Our new Core Reflection Tool emphasizes self-reflection about interpersonal awareness and empathy. Being instructed to consider their own impact on others helps the learners better understood why their behaviors may need to change. In this similar vein, the PRI compliance courses offer learners intermittent opportunities to participate in polls and construct responses to critical thinking questions.

Reflection is a key part of applying the principles learned in the PRI courses, notes Mortensen, “At the end of the day, the learner has to be able to apply the training to their practice or it wasn’t worth their time.” The polls and reflection pieces help learners internalize the new behavior and figure out how it applies to their specific medical practice.

Going forward

As compliance training continues to evolve in response to workplace issues, we plan to incorporate more and more human impact emphasis, authentic practice scenarios, and self-reflection. These principles are the future of modern compliance training, and they will help compliance training finally achieve the results it historically has been unable to reach.

Reach out if you have a specific corporate training need. We’d love to connect with you.

On tap next week: How to identify industry specific compliance training needs.

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