Frequently Asked Questions

Product Information & Services

What instructional design services does AllenComm offer?

AllenComm provides a comprehensive suite of instructional design services, including custom eLearning, blended and hybrid learning, instructor-led training (ILT/VILT), creative media, and content curation. These services are tailored to align learning with business goals and measurable performance improvements. Learn more.

How does AllenComm personalize learning experiences using AI?

AllenComm leverages AI to create personalized learner journeys, including ready reference tools, just-in-time job aids, in-flow insights, goal-setting support, and realistic conversational simulations. These AI-enabled experiences help learners access answers, practice skills, and receive coaching in real time. Explore AI use cases.

What types of eLearning and training modalities does AllenComm design?

AllenComm designs across all learning modalities, including eLearning, mobile learning, instructor-led training (ILT), virtual instructor-led training (VILT), and hybrid solutions. Strategies include AR, VR, gamification, simulation, adaptive learning, microlearning, and more. Learn more.

What is a learner journey and how does AllenComm approach it?

A learner journey is the structured path a learner takes to achieve proficiency, encompassing multiple stages and touchpoints. AllenComm designs personalized journeys that are engaging, effective, and outcome-driven, often including content delivery, leadership interactions, and achievement milestones. Learn more.

What tools does AllenComm use for course authoring?

AllenComm is tool-agnostic and uses both commercial and proprietary tools, including Articulate Rise, Articulate Storyline 360, Lectora Inspire, Adobe Captivate, Camtasia, Elucidat, and AllenComm DesignLab. Courses can be hosted on any commercial LMS, LXP, or HRIS. Explore authoring tools.

What makes AllenComm’s instructional design effective?

AllenComm’s design is learner-centric, with clearly defined objectives, compelling content, engaging media, and intuitive experiences. The approach includes feedback, pre-work, refresher programs, and strategies for intrinsic motivation, maximizing retention and skill application. Learn more.

What industries does AllenComm serve?

AllenComm serves a wide range of industries, including energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. See case studies.

What are AllenComm’s creative media capabilities?

AllenComm offers creative media services such as motion graphics, infographics, UX designs, and branded experiences to make learning memorable and engaging. Explore creative services.

How does AllenComm support onboarding, compliance, leadership, and sales training?

AllenComm designs specialized programs for onboarding, compliance, leadership, and sales/product knowledge, focusing on relationship-building, readiness, culture shaping, critical capabilities, customer alignment, and measurable impact. Learn more.

What is AllenComm’s approach to strategic alignment in training?

AllenComm aligns training programs with business objectives and strategic priorities, ensuring learning initiatives directly support organizational success and measurable outcomes. Learn more.

Features & Capabilities

What are the key features of AllenComm’s instructional design solutions?

Key features include customization, advanced technology integration (AI, adaptive learning), measurement and analytics, scalable learning ecosystems, gamification, and personalized learning journeys. Explore features.

Does AllenComm support integration with learning platforms and HR systems?

Yes, AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools to create unified learning ecosystems. See integrations.

What technical documentation and resources are available for AllenComm solutions?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer’s Guide, and structured advisory services with research plans and actionable insights. Download AI Agent Guide | Download Buyer’s Guide

How does AllenComm ensure measurable ROI for training programs?

AllenComm offers measurement and evaluation services that link learning initiatives to business outcomes, helping organizations justify L&D investments and demonstrate tangible results. Learn about ROI measurement.

What are AllenComm’s capabilities in scaling and maintaining courses?

AllenComm provides maintainable templates, scalable frameworks, and comprehensive documentation for Storyline and Rise courses, enabling customers to independently update and scale their training programs. Explore scalable solutions.

Use Cases & Benefits

Who can benefit from AllenComm’s instructional design services?

AllenComm’s solutions are ideal for corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with high employee turnover or large-scale hiring needs. Industries served include healthcare, financial services, retail, manufacturing, software, and travel. See personas.

What business impact can customers expect from AllenComm solutions?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, scalable sales enablement, and brand consistency. For example, Best Buy estimates a 0.1% increase in employee engagement results in $100,000 more operating income per store. See metrics.

What customer feedback has AllenComm received regarding ease of use?

AllenComm has received positive feedback for ease of use from clients like Freddie Mac, American Express, and Bright Horizons. Testimonials highlight simple, localized LMS, enhanced admin functionality, and accessible resources. See Freddie Mac case.

Can you share specific case studies or success stories?

AllenComm’s portfolio includes success stories from Delta, Panera Bread, Pure Storage, BD, Nestlé, Kraft Heinz, and O.C. Tanner. These case studies demonstrate measurable business growth, improved onboarding, leadership development, and gamified training solutions. See portfolio.

What core problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and onboarding/development issues. Learn more.

What pain points do AllenComm customers typically face?

Customers often face fragmented learning platforms, difficulty integrating technology, sales enablement gaps, cost inefficiencies, pressure to prove ROI, AI readiness challenges, and ineffective onboarding. AllenComm’s solutions are designed to address these pain points. See pain points.

Competition & Comparison

How does AllenComm compare to other instructional design providers?

AllenComm stands out for its tailored solutions, advanced technology integration (including AI), measurable ROI, scalable learning ecosystems, and proven track record with Fortune 100 companies. Unlike generic providers, AllenComm customizes programs to align with organizational goals and culture. See differentiators.

Why should a customer choose AllenComm over alternatives?

Customers choose AllenComm for customized learning programs, expertise across segments, actionable insights, measurable ROI, innovative technology, and a proven track record with leading brands like Delta, HP, and LEGO. See why choose AllenComm.

What advantages does AllenComm offer for different user segments?

AllenComm provides distinct advantages for corporate leaders (ROI measurement), sales teams (tailored enablement), L&D professionals (advanced tools), organizations adopting AI (roadmaps), and new hires (effective onboarding). See segment advantages.

Technical Requirements & Implementation

How long does it take to implement AllenComm solutions?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm’s large in-house team enables rapid scaling for tight deadlines. Learn about implementation.

How easy is it to start working with AllenComm?

Starting is straightforward: schedule a consultation, engage in discovery conversations, access free guides, and leverage advisory services to define objectives and align stakeholders. Schedule a consultation.

What integrations are available for AllenComm’s learning solutions?

AllenComm offers integrations with LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, video learning, and assessment tools, supporting seamless learning ecosystems. See integration details.

Support & Advisory Services

What advisory services does AllenComm provide?

AllenComm offers performance advisory, needs analysis, performance mapping, measurement and evaluation, tech advisory, and talent/staffing services. Structured advisory includes research plans, key findings, opportunity analysis, and actionable insights. Explore advisory services.

What resources are available for learning and development professionals?

AllenComm provides a blog, case studies, podcasts, downloadable guides, and maintainable templates for course development. These resources empower L&D professionals to optimize learning solutions. Read the blog | See case studies

Pricing & Plans

What factors influence the cost of AllenComm’s eLearning solutions?

Costs depend on seat time, delivery formats, technical complexity, custom media, interactivity, learner experiences, system integrations, and analytics needs. AllenComm recommends a consultation to align investment with meaningful outcomes. Learn more about pricing.

How does AllenComm ensure cost savings for organizations?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. Read about cost reduction.

Customer Proof & Awards

Who are some of AllenComm’s customers?

AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Case studies and testimonials are available for these clients. See customer portfolio.

What awards and recognition has AllenComm received?

AllenComm is recognized as one of the top ten firms in the U.S., winning over 40 awards annually for transformational learning solutions. See awards.

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Custom Learning Content That Drives Measurable Performance

TALK TO a learning strategist today

Custom eLearning

The right approach for each objective with sims, microlearning, and more

In-Person & Virtual Instructor-Led Training (ILT /VILT) >

Engaging strategies in-person and virtual delivery

Content Curation >

Expertise across finance, healthcare, manufacturing, retail, and more

Creative Services >

Memorable motion graphics, infographics, UX designs, and branded experiences 

Let’s Bring Your Training vision to life... Together

As the focus of workplace learning shifts from knowledge acquisition to applied practice and on-the-job performance, the need for personalized learning aligned to an organization’s priorities is outpacing capacity and expertise. While some organizations have a team that can design and develop basic web-based training (WBT) or ILT, they may need additional support to develop breakthrough learner experiences across the full spectrum of digital and in-person strategies.

That’s where AllenComm’s custom content development comes in. Our experienced instructional designers partner with organizations to create custom training content that aligns learning with business goals, learner needs, and measurable performance improvements.

Our custom content development services—grounded in proven instructional design models and a structured instructional design process—are most effective when paired with our consulting and learning technology services to ensure upfront alignment and a smooth integration of the solution. If you are looking for an independent contractor instead of a custom solution, please see AllenComm Talent.

Our approach supports the full learning process, from defining learning outcomes to designing engaging online learning experiences that translate directly to on-the-job success.

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Personalize Learning with AI

5 Use Cases for AI-Enabled Learner Experiences

1 - Ready Reference

Provide answers in the moment of need with an always-on AI tutor to support onboarding, compliance, leadership, or skills development.

Image shows a smiling professional woman  working on her laptop.
Ready Reference

Create a checklist to help me stay on track.

Personalize Learning with AI

5 Use Cases for AI-Enabled Learner Experiences

2 - Just-in-Time Job Aids

Replace traditional job aids for tasks with prescribed steps or workflows with an AI agent that scaffolds or models the procedure. 

A person typing on a keyboard
Job Aids

Guide me through the process of ordering a lab test.

Personalize Learning with AI

5 Use Cases for AI-Enabled Learner Experiences

3 - In-Flow Insights

Bring learning into the flow of work with insights specific to the learner’s task at hand, bridging the gap between training and real-world application.

Image shows a woman in a white lab coat using a computer in a laboratory setting.
In-Flow Insights

Help me diagnose this error message.

Personalize Learning with AI

5 Use Cases for AI-Enabled Learner Experiences

4 - Goal Getter

Help learners set personalized goals and identify assigned tasks or projects they can leverage to make progress.  

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Goal Getter

Find opportunities in my projects to work on my goals.

Personalize Learning with AI

5 Use Cases for AI-Enabled Learner Experiences

5 - Personalized Practice

Create realistic conversational simulations where AI will role-play and provide coaching (for leadership, sales enablement, skills development, etc.).

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Personalized Practice

Let’s practice my sales pitch

“This training has been well received at all levels of our organization. We are getting feedback that this training takes the learner experience to the next level. Learners love the fact that they have the opportunity to interact with our customers earlier in their training journey. One of our main objectives was teaching our specialists to be resourceful, and this training does just that!”

Becky Muller, General Manager Learner Experience For Delta Reservation Sales & Customer Care

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“Our end-to-end experience with AllenComm has been best in class. We developed a great collaboration built on trust and confidence in AllenComm’s ability to adapt and be responsive to the needs of the business. Kraft Heinz’s collaboration with AllenComm as a true strategic partnership.”

Kraft Heinz

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“We’ve seen excellent results from our partnership with AllenComm, and we’re honored that Transition to Nurse Manager Practice has been recognized as one of the best association professional development programs of the year. Even better, our nurse leaders are measurably more confident and more capable as a result of the innovative design. We’re proud that the program not only has the right content for these leaders—it’s also designed to be flexible and fit into their busy schedules.“

Amy Trueblood, American Organization for Nursing Leadership 

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“I’m very impressed by the results driven by the interactive nature of our new Code of Conduct training and the overarching quality of the whole effort. And of course, it’s great teamwork that made both possible.”

Neil De Crescenzo, Change Healthcare (Optum), Former President & Chief Executive Officer

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Maximize Outcomes With Custom Content

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strategic alignment

Our designers help align training programs with overall business objectives and strategic priorities. This ensures that learning initiatives directly support organizational success.

improved roi

Efficiently designed programs minimize training time, leading to reduced costs and increased employee productivity. By measuring the effectiveness of training programs, our designers help demonstrate return on investment (ROI) and justify future learning initiatives.

more effective training

By focusing on learner needs and preferences, we can tailor your training to specific roles and learning styles, maximizing the impact of the training investment.

better engagement

We specialize in creating interactive, engaging, and memorable learning experiences that keep learners motivated and focused. This translates to higher knowledge retention and skill application

Guess What? We Can Also Elevate Your Storyline & Rise Courses

Let’s make your Articulate Storyline & Rise courses unforgettable. We’ll help you add interactive scenarios, custom graphics, and even AI-powered enhancements through thoughtful AI and instructional design strategies that turn standard modules into immersive learning experiences.

Our instructional designers understand how to apply AI instructional design responsibly—using it to accelerate development, personalize learning paths, and enhance analytics, while keeping the learner experience human-centered and effective.

With AllenComm, you can scale your Storyline and Rise projects without sacrificing creativity or performance. From reusable design frameworks to advanced analytics and personalized learning paths, we’ll help you deliver measurable impact at enterprise scale. Explore how partnering with AllenComm can transform your courses.

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Our Award-Winning Work

Pure Storage

Custom Content for Every Type of Training

Working with a partner with expertise in the type of corporate training you need to develop can significantly improve the design and the outcomes of the program. Experts will bring insights you might otherwise miss. It’s often true that your organization’s subject-matter experts (SMEs) know the content best. However, content knowledge is only part of the overall need for expertise. You also want to find expertise in the type of training.

A corporate instructional designer brings structure, learning science, and real-world application to that content—ensuring it fits within the learner’s workflow and drives clear learning outcomes.

onboarding training

  • Support the employee experience
  • Foster relationship-building
  • Increase readiness

compliance training

  • Overcome training fatigue
  • Shape culture & behaviour
  • Create situational context

leadership & growth skills

  • Engage all levels
  • Prioritize the most critical capabilities
  • Build an achievement portfolio

sales/product knowledge

  • Align with customer success
  • Provide context-specific practice
  • Track measurable impact

profession-specific skills

  • Design tiered journeys
  • Support upskilling & reskilling
  • Accelerate certification

Find Creative Learning Solutions

Creativity is key in engaging your audience and making an impact. By harnessing innovation, you can also gain a competitive advantage even in a rapidly evolving environment. We hand-picked a few examples to show you what we mean. (Bonus: As you watch, think about how the content connects with learners while promoting skill building & adaptability amidst challenges.)

Each example reflects how strong instructional design—paired with the right learning environments and delivery strategy—can improve retention, confidence, and performance across online learning and blended programs.

A Learning Services Provider Who Understands

Your LSP should be as dedicated to your success as you are. When you win, we win! That’s why we firmly believe it’s important to understand your unique goals for every project. We’re not here to upsell you on tech that isn’t worth your investment, or recommend an off-the-shelf solution that won’t get the results you (and your stakeholders) need. Instead, we want to reduce your stress and make learning more effective through a custom approach that considers every aspect of your situation when bringing your vision to life.

Our custom content and instructional design services focus on clarity, collaboration, and outcomes—so your learning investments support both your learners and your organization.

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education

government

associations & nonprofits

corporations

types of training companies

L&D products

Stock content libraries

Premium content libraries

Authoring tools & apps

LMS platforms

LXP & specialized platforms

L&D services

Custom design & development

Learning tech services

Specialized L&D staffing

Learning advisory

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Find the Most Effective Way Forward

In today’s world, it can be hard to balance learner needs and stakeholder expectations. But you don’t have to do it alone. Learning services providers like AllenComm can help!

We want to see you thrive and get the most out of your investments. That’s why we’ve put together a free buyer’s guide with the top 5 questions you should ask when looking at potential L&D partners.

access the free guide

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