Frequently Asked Questions

Custom eLearning Overview

What is custom eLearning?

Custom eLearning refers to digital learning solutions designed specifically for an organization's needs, using modalities such as self-paced courses, simulations, microlearning, and AI-enabled coaching. AllenComm's custom eLearning development prioritizes performance outcomes and learner engagement, leveraging tools like video, simulation, and practice scenarios to create relevant and impactful experiences. Source

How does custom eLearning differ from off-the-shelf training?

Off-the-shelf training is pre-built and covers general topics for many organizations, typically at a lower upfront cost. Custom eLearning is tailored to your business, processes, and specific behaviors you need to change. It uses your brand, scenarios, and data, resulting in higher engagement and measurable performance results. Off-the-shelf works well for broad compliance or software basics, while custom eLearning is ideal when training must reflect how your organization operates. Source

Development Process & Methodology

What does AllenComm's custom eLearning development process look like?

AllenComm's process begins with identifying the performance problem, followed by needs analysis to determine if eLearning is the right solution. Performance mapping connects business needs to learner behaviors, which are then translated into learning objectives. Instructional designers select the appropriate modality mix (scenario work, simulation, microlearning, video, or blended). The course is developed, integrated with your platforms, and tested in the learner's environment. Effectiveness is measured against business metrics agreed at the start, focusing on behavior change rather than completion rates. Source

How does AllenComm use performance mapping in custom eLearning?

AllenComm employs performance mapping to align training initiatives with business objectives. This approach visualizes how training impacts key metrics and supports strategic goals, ensuring learning solutions are directly tied to measurable outcomes. Performance mapping is used to identify performance gaps and design targeted interventions, connecting learner data to business results. Source

Services & Modalities

What types of custom eLearning services does AllenComm provide?

AllenComm delivers a range of custom eLearning builds, including digital learning (self-paced web-based courses), on-demand learning (short modules for point-of-need access), instructor-led and virtual instructor-led training (ILT/VILT), blended and hybrid programs, produced video, simulations and scenario practice, custom builds in Articulate Storyline and Rise, adaptive learning and AI-enabled content, and platform integration for deployment into LMS or learning portals. Most programs combine several modalities to meet organizational needs. Source

What tools and technologies are used in custom eLearning development?

AllenComm uses authoring tools such as Articulate Storyline and Rise, as well as AI-driven adaptive learning engines and platforms like ChatGPT to streamline content updates and enable rapid content generation. Integration with LMS, LXP, and other enterprise systems is supported, ensuring courses are accessible and trackable within your learning ecosystem. Source

Use Cases & Outcomes

What are common use cases for custom eLearning solutions?

Custom eLearning is used for delivering entire curricula through asynchronous web-based activities, providing digital learning as pre- and post-work for workshops or social learning, and creating digital toolkits that organize resources and transform reference information into interactive activities. These solutions maximize engagement and retention, support self-paced exploration, and enable just-in-time reference on the job. Source

What outcomes can organizations expect from custom eLearning?

Organizations can expect digital learning to fit seamlessly into any curriculum, maximizing engagement and retention before, during, or after training events. Self-paced exploration adapts to individual needs, while micro and nano modules keep learning focused and easy to revisit. AllenComm measures outcomes by tracking learner data against business metrics, demonstrating improvement in behaviors that drive results. Source

Integration & Measurement

Can custom eLearning integrate with our LMS or other platforms?

Yes. AllenComm designs custom eLearning solutions to deploy in your existing LMS, and also builds learning portals and platform integrations when needed. For organizations with multiple systems, AllenComm's learning tech team maps integration before development starts, ensuring tracking and reporting work from day one. Source

How is the effectiveness of custom eLearning measured?

Effectiveness is measured against the performance gap the program was built to close, using a measurement plan agreed before development starts. This combines in-course assessment and practice data with business metrics your team already tracks, so results are expressed as outcomes rather than completion rates. AllenComm's measurement and evaluation team builds this plan as part of the engagement. Source

Customer Success & Testimonials

Can you share a customer success story related to custom eLearning?

Kristen O’Neil, Principal Consultant at Korn Ferry, shared: "AllenComm partnered closely with us to bring our rich knowledge, perspective, and research on leadership to life through a unique learning experience for individuals. The platform allows for a fun, engaging, and easy to use experience. It is unique as it allows for each employee to have a personalized experience given their interest and development needs." Source

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Custom eLearning Development Solutions to Drive Performance

What Is Custom eLearning?

For maximum access and scalability, clients often rely on custom eLearning development as a key delivery strategy. eLearning is flexible and much more cost-effective to deploy than traditional instructor-led training (ILT). What’s more, when designed well, eLearning can enable engaging learner experiences (LX) using video, simulation, and practice to make learning more effective.

When we think of eLearning, we tend to think of online self-tutorials that are presentational.

The truth is that today’s eLearning can be much more, including virtual instructor-led training, hybrid solutions, AI-enabled coaching or simulations, social learning, and experiential learning.

At AllenComm, we design custom eLearning development services to meet both organizational and learner needs.

  • We focus on performance outcomes and prioritize the learner experiences that will have a real impact.
  • Our solutions situate learning within the context of the organization and the specific use cases of teams or roles.
  • We use menus, dashboards, and portals that orient learners on their journey.
  • Our simulations and practice scenarios mimic real-world situations that engage the learner’s curiosity and critical thinking.

An immersive digital learning experience, from our perspective, is one whose relevance is immediately understood by learners.

What Experience Has Taught Us

At AllenComm, our award-winning instructional designers employ a systematic approach we call performance mapping to create impactful eLearning experiences tailored to your learners’ needs.

  • All eLearning Is Not the Same

     eLearning is a broad category that includes tutorials, microlearning, online assessment, AI-enabled learning, and more. There isn’t one recipe to meet all needs. Templated solutions can be very efficient, but using the right template to meet the learning need is essential. Through AI in eLearning, we can now analyze learner data to determine which modality (microlearning, simulation, or assessment) will drive the most effective behavior change.

  • Focus on Performance

     Through careful analysis, we identify performance gaps and design solutions using a mix of custom eLearning development services and other strategies to map out the learner journey. Our approach to learner experience design (LXD) focuses on scaffolding learners from learning to success on the job. We leverage AI-powered eLearning analytics to connect learner performance data with business outcomes, helping organizations make data-driven training decisions.

  • Leverage What Works

     Rather than starting from scratch, we want to take advantage of what your team and organization have already been doing. We look for opportunities to upgrade, elevate, and convert your existing learning. We’re experts at evaluating your existing program to recommend a rapid content revision or redesign. Using artificial intelligence tools such as ChatGPT and adaptive learning engines, we streamline updates and enable rapid content generation that keeps your training relevant and scalable.

What Does Our Custom eLearning Development Process Look Like?

Every project starts with the performance problem, not the course. We use an approach we call performance mapping to connect what the business needs to change with what learners actually do on the job, then design backwards from there.

  1. Needs analysis. We identify the performance gap, who it affects, and what is getting in the way. This is also where we decide whether eLearning is the right answer at all.
  2. Performance mapping. We map the behaviours that close the gap and turn them into learning objectives, so every part of the course exists for a reason.
  3. Design. Our instructional designers choose the modality mix — scenario work, simulation, microlearning, video, or a blend — based on what those objectives require.
  4. Development. We build the course, integrate it with your platforms, and test it in the environment your learners will actually use.
  5. Measurement. We track learner data against the business metrics agreed at the start, so you can see whether behaviour changed, not just whether people finished.

Custom eLearning Services We Provide

Custom eLearning is not one format. These are the builds we deliver, and most programs combine several of them.

  • Digital learning — self-paced web-based courses, the format most people mean by eLearning.
  • On-demand learning — short modules learners pull up at the point of need rather than working through in one sitting.
  • ILT and VILT — instructor-led and virtual instructor-led sessions, including converting existing classroom material.
  • Blended and hybrid — programs mixing self-paced work with live sessions and on-the-job practice.
  • Video — produced video built into the learning rather than bolted on afterwards.
  • Simulations and scenario practice — safe environments to rehearse the decisions the job actually requires.
  • Articulate Storyline and Rise — custom builds in the authoring tools your team already knows, so you can maintain them after launch.
  • Adaptive learning and AI — content that adjusts to what each learner already knows.
  • Platform integration — deployment into your LMS, learning portal, or wider learning tech stack.

Not sure which mix you need? That’s what the needs analysis is for.

Featured Work

See how we partnered with other clients to design and develop award-winning eLearning solutions that generated positive results.

Use Cases

  • An entire curriculum delivered through asynchronous web-based activities, complete with assessments and integrated media as necessary.
  • Digital learning as pre- and post-work for synchronous workshops or social learning activities, setting the stage with foundational understanding.
  • Digital toolkits that organize supplementary resources, documents, and links, or transform reference information into interactive activities.

Outcomes

  • Digital learning slots seamlessly into any curriculum to maximize engagement and retention, before, during, or after the main training event.
  • Self-paced exploration that flexes to meet individual needs and preferences, honoring where each learner is starting from.
  • Micro and nano modules keep learning laser-focused, memorable, and easy to revisit, enabling just-in-time reference on the job.

AllenComm partnered closely with us to bring our rich knowledge, perspective, and research on leadership to life through a unique learning experience for individuals. The platform allows for a fun, engaging, and easy to use experience. It is unique as it allows for each employee to have a personalized experience given their interest and development needs.

Kristen O’Neil, Principal Consultant, Korn Ferry

eLearning FAQ

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