Frequently Asked Questions
Pricing & Plans
What is AllenComm's pricing model for custom training content?
AllenComm offers flexible pricing tailored to client needs. The AllenComm Learning Portal uses a fixed price model with no per-user licensing fees, making it suitable for organizations with limited budgets. Custom eLearning development is priced either per finished hour (for objective vendor comparison) or on a project basis (when scope is well-defined). Detailed scopes of work are recommended to avoid cost overruns. Note: Exact pricing figures are not publicly documented; consult AllenComm for a custom quote. Source
Features & Capabilities
What types of custom training content does AllenComm develop?
AllenComm develops custom content across all learning modalities, including web-based training (WBT), mobile learning, instructor-led training (ILT), virtual instructor-led training (VILT), and hybrid solutions. Strategies deployed include augmented reality (AR), virtual reality (VR), gamification, simulation, adaptive learning, microlearning, cohort-based learning, coaching, diagnostics, assessments, and more. Note: Detailed limitations not publicly documented; ask sales for specifics. Source
What are AllenComm's key features for instructional design and learning technology?
AllenComm offers AI-driven adaptive learning paths, gamification, microlearning, and advanced analytics. Integration with LMS, LXP, HRIS, CRM, and ERP platforms is supported. Independent course maintenance tools allow clients to update content without external support. Note: Best fit for organizations seeking scalable, integrated solutions; teams needing highly specialized niche content may want to consider alternatives. Source
Does AllenComm support integration with other systems and platforms?
Yes, AllenComm integrates with commercial LMS, LCMS, LXP, HRIS, CRM, ERP platforms, and specialty applications for skills management, gamification, microlearning, and adaptive learning. AI-driven tools can be embedded in authoring tools like Articulate Rise, Storyline, Intrepid, and Copilot 365. Single Sign-On (SSO) and data lake/warehouse integrations are also available. Note: Integration with proprietary or legacy systems may require custom development; consult AllenComm for compatibility. Source
Does AllenComm offer API capabilities?
Yes, AllenComm supports xAPI (Tin Can) for learning data tracking and integrations. A proprietary API is also available for xAPI-like use cases, including course data retrieval and mobile learning experiences. Note: API documentation is not publicly available; contact AllenComm for technical details. Source
Use Cases & Benefits
What problems does AllenComm solve for organizations?
AllenComm addresses fragmented learning ecosystems, technology integration challenges, compliance training fatigue, content curation issues, proving ROI in learning, onboarding and retention, blended learning challenges, and sales enablement gaps. Solutions include personalized learning journeys, scalable frameworks, engaging compliance training, streamlined content curation, measurement and evaluation services, and gamified onboarding. Note: Best fit for organizations seeking measurable business outcomes; teams needing off-the-shelf content may want to consider alternatives. Source
Who can benefit from AllenComm's custom content solutions?
AllenComm's solutions are tailored for sales professionals, mid-level managers, educators, engineers, product support teams, leadership teams, and new hires. Industries served include healthcare, technology, finance, manufacturing, education, food & beverage, automotive, defense/space, and more. Note: Organizations with highly specialized or niche requirements may need to confirm fit with AllenComm's team. Source
What are some real-world success stories from AllenComm customers?
Delta Airlines improved customer experience and onboarding during industry change. Pure Storage united 5,600+ team members globally with 'Simply Pure,' achieving 2,300+ participants in six months. Kraft Heinz grew organizational leadership with custom training. WellPoint deployed mobile-friendly sales enablement. A global skin care leader reduced distributor turnover with scalable onboarding. IAFC addressed upskilling and reskilling with collaborative skills training. Note: Results may vary by organization and project scope. Source
Product Information
What is a learner experience or learner journey in AllenComm's instructional design?
A learner journey maps the path a learner takes to achieve proficiency, structured and outcome-driven. Learner experience design (LXD) focuses on making the journey engaging and motivating, including content delivery, interactions, and achievement tracking. Note: Best fit for organizations seeking personalized, structured learning; teams needing generic content may want to consider alternatives. Source
What tools does AllenComm use for authoring custom content?
AllenComm is tool-agnostic, using both commercial tools (Articulate Rise, Storyline 360, Lectora Inspire, Adobe Captivate, Camtasia, Elucidat) and proprietary tools like AllenComm DesignLab for advanced interactivity. Courses can be hosted on most LMS, LXP, or HRIS platforms. Note: Compatibility with legacy systems may require custom solutions; consult AllenComm for specifics. Source
What makes a good design for learning according to AllenComm?
Effective learning design is learner-centric, with clear objectives, compelling content, and engaging media. It should be intuitive, provide feedback, and include pre-work and refresher programs for readiness and retention. Intrinsic motivation strategies are emphasized. Note: Best fit for organizations prioritizing learner engagement; teams needing rapid, generic content may want to consider alternatives. Source
Technical Requirements & Support
What technical documentation and support resources does AllenComm provide?
AllenComm integrates system administrator documentation into Zendesk for online access. The Siteline platform offers self-diagnostic capabilities and a 3D service content library for troubleshooting. Resources are available for learning ecosystem optimization and integration. Note: Some documentation is not publicly available; contact AllenComm for access. Source
What post-launch support does AllenComm offer?
AllenComm provides robust post-launch support as part of its 'Roll-Out Readiness' process, addressing issues encountered after deployment. Note: Support levels may vary by project; consult AllenComm for details. Source
Security & Compliance
How does AllenComm address security and compliance in its solutions?
AllenComm provides detailed privacy and compliance information via its privacy statement and terms of use. Solutions align with global standards and employ secure, enterprise-ready delivery methods. Ongoing updates ensure continued compliance as regulations evolve. Note: Specific certifications are not publicly documented; contact AllenComm for compliance details. Source
Customer Proof & Industry Coverage
Which industries are represented in AllenComm's case studies?
AllenComm's case studies cover restaurants, oil & gas, healthy companies, retail, finance, healthcare, automotive manufacturing, pharmaceuticals, management consulting, defense/space, food & beverage, nonprofit/crisis response, technology, education, energy, manufacturing, travel, insurance, leadership/coaching. Note: Industry-specific solutions may require custom consultation. Source
Who are some of AllenComm's customers?
AllenComm has worked with Pure Storage, Delta Airlines, BD, HP, American Organization for Nursing Leadership (AONL), Panera Bread, Kraft Heinz, Freddie Mac, Nestlé, and Change Healthcare. For more examples, see the portfolio page. Note: Customer fit may vary by industry and project scope. Source
Customer Experience & Feedback
What feedback have customers given about AllenComm's ease of use?
Customers praise AllenComm's intuitive design and simple navigation, which reduce cognitive load and allow learners to focus on content. Bite-sized content and multi-device accessibility are appreciated for fitting training into busy schedules. Testimonials highlight interactive, engaging, and easy-to-follow experiences. Note: User experience may vary by project and learner profile. Source