Frequently Asked Questions

Product Information & Company Background

What does AllenComm do?

AllenComm is a leader in the learning and development industry, partnering with Fortune 100 companies for over 40 years to create and scale custom training, e-learning, blended learning, and learning portal solutions. The company focuses on aligning training initiatives with business objectives, delivering award-winning, measurable, and innovative learning experiences. Learn more.

What services does AllenComm offer?

AllenComm provides a comprehensive suite of learning and development services, including performance advisory, custom design and implementation, technical integrations, and talent & staffing services. Training solutions cover sales enablement, leadership development, compliance training, employee onboarding, and skills development. Explore all services.

What industries does AllenComm serve?

AllenComm serves a wide range of industries, including energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. See case studies by industry.

Who are some of AllenComm's customers?

AllenComm has partnered with leading organizations such as Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. Explore customer stories.

What is AllenComm's experience and reputation in the industry?

AllenComm has over 40 years of experience and is recognized as one of the top ten learning and development firms in the United States, winning over 40 awards annually for its transformational learning solutions. See recent awards.

What resources does AllenComm provide for L&D leaders?

AllenComm offers free guides such as the Buyer's Guide to L&D Services and onboarding best practices, as well as a blog, podcast, and portfolio of case studies. Download the Buyer's Guide or explore onboarding resources.

What is blended learning and how does AllenComm approach it?

Blended learning combines online and in-person instruction to engage learners more effectively. AllenComm recommends using interactive elements, such as video case studies and knowledge checks, to enhance engagement and retention, rather than simply digitizing textbooks or training materials. Learn about blended learning solutions.

How does AllenComm ensure its training solutions are engaging?

AllenComm incorporates interactive features like links, video case studies, knowledge checks, and mentorship opportunities into its online training and eTextbook solutions to ensure learners are actively engaged and can apply knowledge effectively.

What is the benefit of custom training over off-the-shelf solutions?

Custom training is designed to meet specific learning objectives, brand standards, and audience needs, providing greater relevance and effectiveness compared to generic, off-the-shelf courseware. Read more about custom eLearning.

How does AllenComm support onboarding and employee development?

AllenComm provides onboarding solutions that begin before the first day and continue through the initial months, using learning portals, gamification, and adaptive learning to build confidence, behaviors, and affiliation for better outcomes. Explore onboarding solutions.

Features & Capabilities

What features does AllenComm offer in its learning solutions?

AllenComm offers features such as personalized learning journeys, AI-powered adaptive learning, measurement and analytics tools, learning in the flow of work, and scalable learning ecosystems. These features are designed to improve engagement, retention, and business outcomes. Learn more.

Does AllenComm support integration with other platforms?

Yes, AllenComm integrates with a wide range of platforms, including LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools. See platform integrations.

What technical documentation and resources are available?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides like the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. Learn more.

How does AllenComm use AI in its solutions?

AllenComm integrates AI to accelerate design and development, provide adaptive learning experiences, and deliver personalized learning journeys and analytics. This ensures organizations are prepared for future challenges. Explore AI readiness.

What measurement and analytics capabilities does AllenComm provide?

AllenComm offers advanced measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate ROI. Learn about ROI measurement.

How does AllenComm ensure accessibility and ease of use?

AllenComm designs learning solutions with accessibility and user experience in mind, incorporating features like audience personalization, accessibility testing, and intuitive interfaces. Customer feedback highlights ease of use and resource availability. See Freddie Mac case study.

What is the implementation process like with AllenComm?

The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced complexity after integrations go live. The process includes consultation, discovery, and access to resources and advisory services. Learn about implementation.

Use Cases & Benefits

Who can benefit from AllenComm's solutions?

AllenComm's solutions are designed for corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with onboarding needs. Industries served include manufacturing, healthcare, retail, technology, and more. See target audiences.

What business impact can customers expect from AllenComm?

Customers can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, improved sales enablement, and greater brand consistency. For example, effective onboarding can improve new-hire productivity by 50% and increase retention by nearly 60% over three years. See onboarding impact.

Can you share specific case studies or success stories?

Yes, AllenComm has helped Delta scale its training programs, developed leadership programs for Panera, created innovative learning for Pure Storage, and won awards for Nestlé's sales curriculum. Explore all case studies.

What feedback have customers given about AllenComm's solutions?

Customers like Freddie Mac, American Express, and Bright Horizons have praised AllenComm for user-friendly, easy-to-use solutions with comprehensive resources and personalized experiences. Read testimonials.

What problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology integration, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and onboarding difficulties. Learn more about problem-solving.

How does AllenComm help with sales enablement?

AllenComm provides tailored sales enablement training focused on real-world scenarios, improving sales productivity, customer engagement, and win rates. Discover sales enablement training.

How does AllenComm support organizations adopting AI?

AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future-proofing organizations. Explore AI readiness.

What are the key benefits of AllenComm's onboarding solutions?

AllenComm's onboarding solutions improve new-hire productivity by up to 50% and increase retention rates by nearly 60% over three years, using tools like learning portals and gamification. See onboarding benefits.

How does AllenComm help organizations reduce costs?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. Read about cost reduction.

Competition & Differentiation

How does AllenComm differ from other learning solution providers?

AllenComm stands out through its focus on customization, advanced technology integration (including AI), measurable outcomes, and tailored solutions for different user segments. The company also has a proven track record with Fortune 100 clients and award-winning solutions. See differentiators.

Why should a customer choose AllenComm over alternatives?

Customers should choose AllenComm for tailored solutions aligned with organizational goals, expertise across segments, proven results, a focus on ROI, and innovative technology integration. Learn why organizations choose AllenComm.

What advantages does AllenComm offer for different user segments?

AllenComm provides actionable insights and ROI for corporate leaders, tailored sales enablement for sales teams, advanced tools for L&D professionals, AI integration for tech-driven organizations, and effective onboarding for new hires. See segment advantages.

How does AllenComm approach eTextbooks and digital learning content?

AllenComm emphasizes that simply digitizing textbooks is not enough; digital content should be interactive, engaging, and designed for the online medium, incorporating features like links, videos, and knowledge checks to enhance learning outcomes.

What makes AllenComm's blended learning solutions effective?

AllenComm's blended learning solutions combine the strengths of online and in-person instruction, using interactive tools and best practices to engage learners and improve retention, rather than relying on static, text-based materials.

Technical Requirements & Support

What technical support does AllenComm provide?

AllenComm offers structured advisory services, maintainable templates, comprehensive documentation, and ongoing support to ensure successful implementation and management of learning solutions. Learn about technical support.

How easy is it to update and scale AllenComm's learning solutions?

AllenComm provides maintainable templates and documentation, especially for Storyline courses, enabling customers to independently update and scale their learning content as needed.

What downloadable guides are available for prospects?

Prospects can access free guides such as the AI Agent Guide and the Buyer's Guide, which provide insights into implementing and optimizing learning solutions. Download the AI Agent Guide or the Buyer's Guide.

How does AllenComm help organizations prepare for future learning needs?

AllenComm integrates emerging technologies like AI and provides strategic advisory services to ensure organizations are ready for future challenges and evolving learning requirements. Explore future readiness.

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ALLENCOMM BLOG | Insights

The Age of Reason: eTextbooks–Really?

August 28, 2009

I recently read this in Elliot Masie’s Learning Trends: “ iPhone and Textbooks: Just downloaded a new application to my iPhone called CourseSmart eTextbooks. This is one of several movements away from print based textbooks. In this application, a student would have access to all of the textbooks for their registered courses right on their mobile device. I’m starting with a Calculus Textbook to see how it goes.”

I cringed and immediately sent an email responding like this:

“I teach English in Utah. I just don’t like the idea of replacing textbooks with applications or etextbooks. I think it might work in some subjects, but rhetoric and writing isn’t really one of them. Maybe you won’t notice the difference in math, but when I ask you to critically read something—circle confusing words—draw out the main ideas in the article—or make notes in the margins—will you be able to do this on an iPhone? There is something tactile and reassuring in the pages, something that adds to the retention and learning in a student when they have other ways to absorb the material.

Maybe I am just old fashioned, or maybe I just can’t see the other side because my nose is in a book. I guess ultimately, I wonder this—with book costs going up and up—will this save them any money and is the money saved worth their education?”

Well, it got me thinking about training. Specifically, I thought about saving clients money by turning a lot of training into web-based training. Was I on the one hand–refusing to see how online textbooks might benefit both educators and colleges, and two, still thinking a lot of WBT is great for corporations?

Yes, I was. Here’s why:

Having an entire textbook online isn’t interactive in any way. Admittedly, you can print out the pages you need to read, write in the margins, or leave it online and open up a blank word document to take notes. Some applications even allow you to take notes directly in the ebook. Still, it is counterintuitive to place a book online. You have changed the medium for how students interact with the text without also changing how the text is presented to the student.

If they are really moving textbooks online, then some of the basic principles of online training should be followed. Namely, there should be links that take you deeper into sections, video case studies, knowledge checks along the way, and maybe a mentor for tips and tricks that help you get the most out of the class.

Then, when it is class time (whether online or on site) the teacher can help you obtain a deeper understanding or help you find clarity in areas of confusion.

That is why I prefer blended learning most, but still think WBT has merit. You work to engage your learners–not just take text based documents and turn them into PowerPoint pages a la copy and paste magic.

So, if textbooks can do what online training has done for self-study paper-based documents–I say great–it will save students money and make education once again affordable.

Just do it right the first time and make etextbooks engage the learner/student. Especially because we have so many tools at our fingertips to make it outstanding.

Find out more information on our blended learning and custom training solutions.

Resources For L&D Leaders

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In today’s world, it can be hard to balance learner needs and stakeholder expectations. We want to see you thrive and get the most out of your investments. Snag our free buyer’s guide with the top 5 questions you should ask when looking at potential L&D partners.
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what to look for in onboarding
Effective onboarding begins even before someone’s first day, and it continues months after as the new hire finds their purpose and value within the team. Explore insights into what makes a successful employee experience, and dive deeper into creating meaningful moments that build confidence, behaviors, and affiliation for better outcomes.
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