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AllenComm -- Employee Engagement

ALLENCOMM BLOG | Insights

Why You Shouldn’t be afraid of Employee Engagement this Halloween

October 31, 2019 Avatar image of AllenComm By AllenComm

It’s Halloween, and most of us are anticipating work parties: we’re excited to overachieve our steps-per-day goal for the day while trick-or-treating with kids, and also dreading how all that candy that will undo our steps-per-day goal. We might not think about the employees involved in our Halloween celebration, and I’m not talking about the clerks working in pop-up costume shops or restocking candy shelves.

I’m talking about the overlooked employees in our favorite Halloween movies. A few small changes might have led to better employee engagement – and maybe a happier ending or two.

Employee Engagement in Halloween-Town

The quintessential Halloween film employee is Igor, introduced in film adaptations of classic horror stories. As a lab assistant to Dr. Frankenstein, Dracula, and others, he’s a character who is focused on finding an employer invested in relevant social values, namely, research in prolonging life. But I’m guessing he could’ve benefited from an employer-sponsored wellness program to improve his own health. Unfortunately, they likely didn’t cover health benefits during his onboarding.

On the other hand, summer camp counselors are often the victims of poor employee engagement, like the ones in Friday the 13th. Without effective leadership training to foster a compassionate leader who keeps counselors’ individual needs and priorities (like safety) in mind, they often ended up in hostile work environments and scrambling for an exit out of their job.

Dr. Jekyl and Mr. Hyde had a clear and definitive work arrangement, something important to many employees, by splitting their work tasks in an even fifty-fifty. But, the lack of clear communication and trust between the two of them led to some obvious managerial mistakes.

And let’s not forget about the upper levels of the workforce. Norman Bates was a manager of the famous Bates Motel from Psycho. As he veered away from the duties of his job description, receiving more feedback about his managerial style might have led to some positive changes. A better balance between his family and work responsibilities could’ve helped, too.

Engaging in the Real World

Employee engagement is, of course, a bit more important for modern workforces as it is for the undead. Let’s take some real-world ideas from our spooky examples to improve employee engagement.

Halloween parties are a classic example of traditional engagement. Engaging employees often means making the office a place they look forward to coming into each day. That could mean anything from ordering in lunch together, celebrating holidays, birthdays, and other events, or recognizing individual employees for their accomplishments. But, the idea of what engages employees has broadened and includes more ideas than just the perks that make the workday enjoyable.

Millennials Aren’t So Scary

Millennials are a bigger percentage of the workforce than ever, and their views on work and its place in modern society are shaping the ways companies interact with their employees. More common values include:

Communication

Generally, millennials emphasize the importance of open communication within a team and with leaders. Incentives and rewards for excellent performance can motivate on an individual level, but a modern company struggles to see meaningful engagement from employees until there is trust between employees and the leadership team.

Social Responsibility

Social responsibility and believing that their employer “stands for something” are also critical values of the millennial workforce. It’s not enough that they’re paid. Employees also want to work for a company that engages in controversial social issues in meaningful ways that reflect their personal values. Companies that value diversity and inclusion are often sought out by the modern workforce. Conversely, companies see the value in employees who align with their vision for social impact and often turn to them to be advocates for the company in social media and other settings.

Work-life Balance

The grind of the classic 9 to 5 doesn’t fit within the priorities of many modern industries or their employees’ work-life balance. Technology allows more flexibility than ever, and many jobs are evolving to allow employees to work from home. Flexible hours and perks like vacation days and holidays have long been staples of employee engagement, but companies are recognizing that some jobs don’t require being in the office every day. Moreover, when companies honor the other priorities in an employee’s life (i.e., childcare, maternity and paternity leave, mental health etc.) an employee is better equipped to be effective at work when faced struggling with their personal life.

When employees are compassionately valued as individual people, they’re more likely to engage with the company as team players, committed workers, and advocates for their company.

A Few Words from AllenComm Employees

Employees at AllenComm shared a few insights into what employee engagement means to them. Their responses about working at AllenComm highlight some of the same trends seen across the workforce in general.

For instance, one artist said employee engagement means an environment that “motivates [employees] to contribute and better themselves and the workplace.” An AllenComm programmer said, “It means having employees who are excited about the work they are doing.”

When asked about what perks and benefits personally engage them at AllenComm, an employee said, “Our weekly Lunch-Based Training (LBT) is a time and place for all to step away from work and come together as a workforce to listen and engage in meaningful discussion and training. It also doesn’t hurt that we get free lunch.”

Touching on the role of leaders in setting the tone for engagement, one instructional designer said: “Working relationships and interactions with a positive manager increase morale, improve work satisfaction, and by doing these things, ultimately create strong working relationships, and a finished product that all are happy and excited about.”

Conclusion

So, whether you’re a fictional character punching your timecard in a Halloween movie or a real person looking for a fulfilling job, there are a variety of ways to increase employee engagement at your company. The younger generations entering the workforce and transitioning into positions of leadership have a vision for a more inclusive, open, and purpose-driven work life that is exciting. And though we may be too old to trick-or-treat ourselves, it’s worth looking at the younger employees around us for their ideas for engaging employees.

Resources For L&D Leaders

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representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: