Frequently Asked Questions

Product Information & AR/VR in eLearning

What is AllenComm and what services does it provide?

AllenComm is a provider of custom learning and development solutions with over 40 years of experience. The company offers custom training solutions (e-learning, blended learning, learning portals), learning technology services (including AI-driven learning, gamification, and mobile applications), advisory services (such as performance mapping and measurement), creative and video services (including AR/VR and multimedia), and talent & staffing services. AllenComm serves industries like healthcare, finance, manufacturing, and retail. Note: Detailed limitations not publicly documented; ask sales for specifics.

How does AllenComm use augmented reality (AR) and virtual reality (VR) in eLearning?

AllenComm incorporates AR and VR technologies to create immersive and interactive learning experiences. AR is used to augment real-world environments with computer-generated imagery, games, or graphics, and can be delivered via responsive websites, interactive programs, or specialized equipment. VR provides fully immersive experiences using headsets like Google Cardboard or Samsung Gear VR, supporting collaborative eLearning and virtual classrooms. These technologies are tailored to specific learning requirements across industries. Note: Adoption of AR/VR may be limited by hardware availability and organizational readiness.

What are the benefits and limitations of using AR and VR in eLearning?

Benefits of AR and VR in eLearning include increased learner engagement, flexibility to tailor experiences to any industry, and the ability to simulate real-world scenarios for training. Limitations include the need for specialized equipment (especially for VR), potential hesitancy to adopt new technology, and slower-than-expected market growth for AR/VR hardware. Note: Organizations should assess their readiness and hardware availability before investing in AR/VR solutions.

Features & Capabilities

What features does AllenComm offer for learning and development?

AllenComm provides tailored learning journeys, AI integration for adaptive learning and analytics, measurement and ROI tools, integration with LMS/LCMS/LXP/HRIS/CRM/ERP, gamification, microlearning, and creative services such as AR/VR and multimedia. Solutions are designed for scalability and future readiness. Note: Some advanced features may require integration with existing enterprise systems or additional licensing.

What integrations does AllenComm support?

AllenComm supports integration with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, and specialty applications for skills management, gamification, microlearning, video learning, and adaptive learning. AI and data integration enable seamless reporting and actionable insights. Note: Integration capabilities may depend on the technical environment and platform compatibility. Learn more about integrations.

Does AllenComm offer an API?

Yes, AllenComm supports xAPI (Tin Can) for learning data tracking and integrations, and also offers a proprietary API for use cases such as integrating with other systems, retrieving and populating course data, and supporting mobile learning experiences. Note: API access and capabilities may require additional setup or licensing. Read more on our blog.

Pain Points & Use Cases

What problems does AllenComm solve for organizations?

AllenComm addresses fragmented learning ecosystems, uncertainty in technology selection and integration, sales enablement gaps, cost inefficiencies, challenges in proving ROI, AI readiness, and ineffective onboarding. Solutions include personalized learning journeys, advisory services, tailored sales enablement, cost reduction strategies, and onboarding tools. Note: Effectiveness depends on organizational buy-in and readiness for change. Learn more.

Who can benefit from AllenComm's solutions?

Corporate leaders seeking measurable ROI, sales teams needing improved productivity, L&D professionals requiring scalable tools, organizations adopting AI, and new hires needing effective onboarding can benefit from AllenComm's solutions. Note: Organizations with highly specialized or legacy systems may require additional customization. Explore more.

Implementation & Support

How long does it take to implement AllenComm's solutions and how easy is it to start?

Implementation time depends on project scope and existing systems. Most clients see immediate improvements in learner engagement and reduced administrative complexity after integration. AllenComm offers streamlined onboarding, discovery conversations, and downloadable guides to support a smooth start. Note: Large-scale or highly customized projects may require longer timelines. Learn more.

What technical documentation and support resources does AllenComm provide?

AllenComm offers system administrator documentation (integrated into Zendesk for 24/7 access), maintainable templates and documentation for Storyline courses, and resources to help clients independently update and scale their courses. Note: Some documentation may be in transition or require client login for access. Learn more.

Pricing & Plans

What is AllenComm's pricing model and how is it determined?

AllenComm uses per-finished-hour pricing for consistent benchmarking and project-based pricing for well-defined scopes. Pricing is determined by the number of content screens, interactivity types, rounds of revision, and media assets. A detailed scope of work is emphasized to avoid cost overruns. Note: Pricing details are project-specific and not published publicly. Read the pricing guide.

Business Impact & Metrics

What business impact can customers expect from using AllenComm's solutions?

Customers can expect improved employee performance, measurable ROI, cost savings, enhanced customer experience, future readiness through AI integration, increased revenue, and reduced onboarding time. For example, effective onboarding can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Note: Actual results depend on implementation quality and organizational engagement. See more metrics.

What KPIs and metrics are used to measure the effectiveness of AllenComm's solutions?

Key metrics include learner engagement rates, course completion rates, technology adoption rates, sales productivity, cost savings, ROI on training programs, AI adoption rates, onboarding completion rates, and retention rates. These metrics help organizations track the impact of learning initiatives on business outcomes. Note: Metrics should be selected based on organizational goals and available data. Learn more.

Customer Experience & Social Proof

What feedback have customers given about AllenComm's ease of use?

Customers have praised AllenComm for intuitive navigation, accessibility across devices, custom interfaces, and microlearning solutions. Valerie Iorg from American Express described their online training product as 'extremely comprehensive yet very easy to use.' Note: User experience may vary depending on customization and platform integration. Read more.

Company Information & Vision

What is AllenComm's mission and vision?

AllenComm's mission is to transform individual potential into organizational strength through tailored training solutions that align with business objectives, improve employee performance, and deliver measurable outcomes. The company focuses on engagement, motivation, and future-proofing organizations with advanced technologies. Note: Mission and vision statements are subject to change as the company evolves. Learn more.

What should customers know about AllenComm's company size, history, and viability?

AllenComm has over 40 years of experience, the largest in-house L&D design team in the U.S., and delivers over 40 awards annually for its learning solutions. The company is recognized as one of the top ten firms of its kind in the U.S., demonstrating stability and industry leadership. Note: Rankings and awards may change over time; verify with the latest sources. Read more.

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Learning In A Virtual World -- Allen Communication

ALLENCOMM BLOG | Insights

Learning in a Virtual World: The Impact of Augmented and Virtual Reality on eLearning

March 2, 2017

Augmented and Virtual Reality are technologies that have been evolving over the past several decades, but only recently have these technologies become more affordable to the average consumer.

With this availability, we are left with the question of application. In the Journal of Early Childhood and Teacher Education Douglas H. Clements and Julie Samara said. “Today, the question that educators ask is no longer about whether and to what extent technology should be used with young children in the classroom, but rather how it should be used.”

So, how is eLearning impacted by these two new technologies, and are augmented and virtual reality technologies beneficial to eLearning?

The Potential for Using AR Technology

Augmented Reality or AR is a computer-assisted view of the real world in which images are augmented with computer-generated imagery, games, or other graphics. This makes AR technology extremely flexible and it can take the form of anything from new mobile applications to completely immersive computer software, or other formats such as:

  • Responsive websites generated using HTML5, CSS, JSON, etc.
  • Advanced interactive programs that work with current gen electronics
  • The advent of more sophisticated learning equipment

AR has limitless potential in the realm of eLearning, as it can be tailored to any specific learning requirement within any industry.

 The Potential for Using VR Technology

Virtual reality or VR is actually an extension of augmented reality. It requires sophisticated equipment and is meant to more fully immerse a user in a computer-generated world. The most common piece of equipment is typically a headset like Google Cardboard or the Samsung Gear VR. Over the last decade, VR implementation in eLearning has been the focus of several studies regarding its effect on different aspects of eLearning, including:

  • Collaborative eLearning
  • K-12 and Higher Education eLearning
  • eLearning in a Virtual Space

In 2016, there was a boom of new VR headsets released at an affordable price to the consumer market. These devices augment smartphones, which has made the hardware more affordable—before this boom, VR headsets required high-end software not readily available on the consumer market. The fact that VR technology is becoming more accessible and affordable only increases its usability in the eLearning industry.

The Hesitation to Utilize New Technology

When new technology first becomes available to the general populace, like AR and VR, it isn’t always met with acclaim. For example, when Apple released their first generation iPad they, reported in a press release that they sold 300,000 the first day. Despite highly profitable returns on day one, it was not met without criticism. Former correspondent for the Guardian, Jonathan Glancey stated regarding it, “Without holding one in my hands and trying one out, I can only say that the universally-hyped iPad looks very much like a giant iPhone.”

This hesitation has lent itself to the eLearning world as well. In the case of iPad and other tablet technology there has been extensive studies conducted into its benefits prior to its inclusion in the curriculum of many schools and institutions.

How Poor Sales Affect the Future of AR/VR Tools in eLearning

Unlike the high volume of units Apple sold with the release of their initial iPad, the initial demand for VR technology in 2016 has been lackluster. It has been said that, “It will take more time before the VR/AR market may begin enjoying robust growth, and such a slower-than-expected development.”

What this means in terms of eLearning is that the current trend favors utilizing current gen equipment with more sophisticated, interactive software applications to gauge and teach to the individual learner.

So, as seen with the introduction of the tablet, these initial sales figures do not mean that AR and VR are doomed platforms. As the platforms evolve and prove their usefulness, much like tablets did, they will become a larger part of the eLearning experience.

eLearning Going Forward

What is to come for eLearning? Is this the swan song for the virtual reality industry? Award-winning eLearning instructional design companies like ours don’t see it that way.

The AR/VR trend is the future of eLearning. Not only does it help learners actually interact with training materials, but its flexibility and affordability make it an ideal fit for any industry that is in need of training.

Going forward, the future of eLearning is in the hands of technology like AR and VR, which, like the advent of the tablet is not going away—it is only getting better.

Resources For L&D Leaders

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