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4 Industries That Benefit From AR VR -- Allen Communication

ALLENCOMM BLOG | Insights

4 Industries That Will Benefit Most from VR/AR eLearning

March 16, 2017 Avatar image of AllenComm By AllenComm

There’s a lot we still don’t know about virtual and augmented reality, but one thing seems certain: it’s on the up-and-up. Sales and usage are projected to soar in coming years, which means more people will be comfortable handling VR devices. Just as smartphones and tablets have become major assets to corporate training, VR/AR are also poised to become far more common in the workplace. In a way, it’s hard to imagine an industry that doesn’t have a good application for VR/AR. But for several industries in particular, virtual training represents a definitive leap.

Here are just a few such industries and the specific advances in VR/AR they’re putting to use.

Education

Education has always been one of the main fronts for virtual reality. However, since schools have limited resources and a high number of users, they’ve had to wait for cheaper, more accessible technology to become available. Enter Google cardboard. More than almost anything else, this device indicates the democratization of virtual reality. Literally made of cardboard, the headset is compatible with a smartphone and costs as little as $15. Some schools have already begun incorporating them into their classrooms, generating virtual models and immersive experiences. For example, San Francisco Unified School District and Polk County Public Schools have partnered with Nearpod, an education company, to create virtual field trips to Egypt, Mars, and the Great Barrier Reef.

Automotive

Applications for VR in the automotive industry run the gamut, from front-end sales to back-end mechanics. Since car-building involves a great deal of modeling, VR is especially useful for designers and mechanics learning about the inner-workings of vehicles. The engineering company Bosch, for instance, has used Oculus Rift to provide technicians with training on direct-injection and braking technology. Virtual modeling also demonstrates the way in which training and work increasingly overlap. Faced with the task of developing smarter, more autonomous and communicative vehicles, engineers have to learn as they go, studying their own models in order to develop them further. VR/AR is a tremendous asset to that end. The ESI Group notes, for example, how engineers are using VR to model safety features and car performance under certain road conditions.

Skilled Trades and Construction

If modeling is central to automotive VR training, gamification is key in construction and skilled trades. Training experiences that would have once been high-risk are now accessible in a virtual, game-like environment that allows workers to practice and become comfortable with their tools before touching any actual hardware. Take, for example, the program that Campfire Union created for tower crane operators. The program uses cloud-based, multiplayer technology to allow two operating engineers in separate locations to coordinate activities within the same virtual space—not just operating machinery, but exchanging verbal and hand signals. Similar programs exist for forklift operation and other high-risk activities. Even for lower-risk practices like welding and painting, VR/AR allows workers to hone their skills before diving into the work.

Healthcare

Some of the best possibilities for VR/AR training are in healthcare, particularly in surgery. Practitioners in this area require both a strong knowledge of models and practice manipulating them. VR offers a unique chance for medical students and others to fully inhabit the sensory field of an operating surgeon. In April 2016, the BBC reported on the first ever surgery—a colon cancer operation at the Royal London Hospital—to be streamed live via 360-degree virtual reality, a move doctors say could “revolutionise medical training around the world.” Companies such as Medical Realities are working to make such experiences widely available through consumer VR products like Oculus Rift. Meanwhile, Microsoft has developed an app for its HoloLens AR device which allows students to manipulate a detailed model of human anatomy.

Like other new technologies of the past decade, VR and AR devices are becoming more useful as they become more ubiquitous. There is now a huge range of VR/AR companies and apps with different purposes and features. As the more affordable and flexible technologies begin to permeate public education, high-skill industries like medicine will be at the vanguard for technical VR/AR. Immersive scenarios, modeling, gamification, and vicarious experience all promise to improve and reinforce existing training techniques, but the full scale of VR/AR’s impact on learning remains to be seen.

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representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: