Compliance Training for the Future
Trouble has fallen upon the metropolis! The Blah Blob and his humdrum henchmen have captured the L&D department and are holding them hostage until they create a boring compliance training to unleash upon the city! He’s torturing the employees with terrible, ineffective training, causing lethargy, extreme yawning, and poor focus. The sounds of boredom carry on the wind over the metropolis. What can the AllenComm Avengers do!?
This is the unfortunate problem that compliance training faces: people see it as punishment, treat it as a box to check, and tune it out after they take the training. It turns out that creating terrible training is never the best choice, especially when you consider how your learners think. If you start by assuming that the training will be boring, it will certainly end up that way! Of course, you have to ensure that employees comply with company policies (it’s super important!) but will they truly pay attention when the training is just a bunch of PowerPoint slides?
(Do you know what kind of learning leader you are yet? Take the learning leader quiz to find out.)
Keep on reading to see how the AllenComm Avengers can help you make your compliance training memorable, relevant, and an effective overall experience.
Cutting Edge (Trailblazer):
“Boring compliance trainings indicate boring company policies. If we can use new approaches to engage our staff, they’re more likely to play by the rules.”
Cutting Edge’s desire for new approaches makes compliance training interesting. He understands that learners want to see their own needs and experiences reflected in the training. He tackles compliance with a pioneering mojo to create relevant, applicable stories that learners can relate to and remember.
If you want to see people engage with your training, start by looking from a different angle. Instead of simple text scenarios with multiple choice questions to finish them off, why not create an interactive video that demonstrates the issue at hand? Complex scenarios that tell a story with nuanced solutions will get your learners thinking clearly.
“Company policies can be complicated and unwieldy. We need mobile-accessible resources that will help our staff find the right guidance whenever they’re in an uncertain professional situation.”
Exabyte’s ambitious vision shows off how compliance can become an innovative training solution rather than a desert of dry text to trek through. She is quick to recognize new needs and create accessible training for them.
It turns out that long, arduous trainings intimidate people. The longer they are, the harder it is for learners to pay attention. What if you had the ability to provide access to trainings on the go? Pair that with bite-sized modules rather than three-course meals, and your compliance materials are suddenly a lot easier to complete. Scale your training to reach your entire organization in the necessary ways.
Adapt-a-Girl (Game Changer):
“If we expect our staff to abide by company policies, we need to offer a rationale for why these policies exist. This training should not only explain the policy, but give the learners solid reasons why these policies are important.”
Adapt-a-Girl’s practical perspective takes your employees’ stressors into consideration. If learners feel short on time, then understanding why they need to review policies and procedures will help mitigate that factor.
Don’t make your learners feel like they’re in time-out because they don’t feel like they’ve been told why they need to go through compliance training. Prioritize key points of information in order to demonstrate the importance of and reasoning behind your corporate policies.
Ralphie (Mix Master):
“To get the best results out of compliance training, we need to illustrate how each individual policy relates to one another, and to the company culture as a whole. Let’s build something that weaves each policy together so employees get the big picture view.”
Ralphie’s training methods provide a unique way to bring people together. By finding the big picture of the company organization, he can drill down into the minute details as well. His ideas show off authentic human connection and weave culture and policy together.
Start by emphasizing how learners’ actions can impact their coworkers. Move into how those actions connect to legal issues. Make sure to provide space for people to reflect on the issues presented in the training, which can help drive the subject matter from short-term memory and into the long-term memory, where it will actively influence how employees approach their jobs.
As a learning leader, how do you see the problem of compliance training looming large in your industry? If you want to share your thoughts or learn more, feel free to contact us. Be sure to check in next week for the upcoming article on sales enablement!