Frequently Asked Questions

Onboarding & Video Integration

How can video be incorporated into onboarding programs?

Video can be integrated into onboarding programs through expert-led webinars, screen captures, video tutorials, and company culture videos. These approaches make onboarding more engaging, memorable, and informative, helping new hires connect with the organization and their roles. Source

What are the benefits of using video in onboarding?

Video increases engagement, provides authentic experiences, and helps cover more ground than traditional manuals. It allows new hires to see real faces and environments, making the onboarding process more immersive and effective. Source

What types of video content are most effective for onboarding?

Effective video content includes expert-led webinars, screen captures for process training, video tutorials for job-specific tasks, and 'Faces of the Company' videos to introduce company culture and team members. Source

How can video tutorials help new employees in manufacturing and production?

Video tutorials provide detailed walkthroughs of production floors and machinery, helping new employees familiarize themselves with their environment and safety procedures without risk. Source

What are best practices for creating onboarding videos?

Best practices include chunking information into digestible segments, ensuring authenticity, engaging content, and tailoring videos to the learner's needs. Testing for engagement and relevance is also recommended. Source

How can screen captures enhance onboarding training?

Screen captures allow instructors to demonstrate processes in real time, providing learners with an audio/visual look at tasks and increasing engagement. Source

How do expert-led webinars support new hire onboarding?

Expert-led webinars provide credibility, practical tools, and ongoing support for new hires, helping them transition smoothly into their roles. Source

What role does company culture play in onboarding videos?

Onboarding videos that showcase employees from different departments help new hires feel welcome and comfortable, introducing them to the company's work culture and real faces. Source

How can onboarding videos be supplemented with other materials?

Onboarding videos can be supplemented with pamphlets and written materials, providing new hires with both interactive experiences and reference documents. Source

What should organizations consider when designing onboarding videos?

Organizations should consider the length, engagement, authenticity, and relevance of onboarding videos, ensuring they are tailored to the learner's needs and tested for effectiveness. Source

AllenComm Services & Capabilities

What services does AllenComm offer?

AllenComm provides performance advisory, custom design and implementation, technical integrations, and talent & staffing services. These include needs analysis, measurement and evaluation, creative services, video production, and advanced learning technologies. Source

What are AllenComm's key training solutions?

AllenComm offers sales enablement, leadership development, compliance training, employee onboarding, and skills development programs tailored to organizational needs. Source

Which industries does AllenComm serve?

AllenComm serves industries such as healthcare, financial services, retail, manufacturing, software, travel, energy, food & beverage, and insurance. Source

What resources does AllenComm provide for L&D leaders?

AllenComm offers free guides, podcasts, blogs, and case studies to help L&D leaders optimize training strategies and outcomes. Source

How does AllenComm's advisory process work?

The advisory process includes a research plan, key findings report, opportunity analysis, and actionable insights, ensuring alignment and practical recommendations for learning tech optimization. Source

What technical integrations does AllenComm support?

AllenComm integrates with LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning tools to create unified learning ecosystems. Source

What downloadable guides are available from AllenComm?

AllenComm provides free guides such as the AI Agent Guide and Buyer's Guide, offering insights into implementing and optimizing learning solutions. AI Agent Guide, Buyer's Guide

What talent profiles are available through AllenComm's staffing services?

AllenComm offers access to instructional writers, learning experience designers, instructional media specialists, LMS admins, learning project managers, subject matter experts, learning strategists, and instructional designers, each with specialized skills and experience. Source

How does AllenComm leverage AI in learning tech services?

AllenComm uses AI-powered tools for content curation, media development, adaptive learning, analytics, and personalized learning journeys, improving performance and reducing learning spend. Source

Performance, ROI & Business Impact

What measurable business impact can AllenComm deliver?

AllenComm's solutions improve employee performance, increase profitability, enhance customer satisfaction, reduce costs, accelerate onboarding, and drive sales enablement. For example, Best Buy estimates a 0.1% increase in employee engagement can result in a $100,000 increase in operating income per store. Source

How does AllenComm measure ROI for learning initiatives?

AllenComm provides measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments with clear metrics. Source

What performance improvements can be expected from AllenComm's onboarding solutions?

Effective onboarding programs from AllenComm can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Source

How does AllenComm help organizations reduce costs?

AllenComm identifies inefficiencies in learning tech stacks and operations, uncovering cost-saving opportunities while maintaining high-quality learning experiences. Source

What customer feedback has AllenComm received regarding ease of use?

AllenComm has received positive feedback from clients like Freddie Mac, American Express, and Bright Horizons, highlighting user-friendly interfaces, comprehensive resources, and easy customization. Freddie Mac Case Study

How quickly can AllenComm solutions be implemented?

Implementation timelines depend on project scope and current systems, but most clients experience immediate improvements in engagement and reduced complexity once integrations go live. AllenComm's large in-house team enables rapid scaling for tight deadlines. Source

What are the key capabilities and benefits of AllenComm's products?

AllenComm delivers personalized learning journeys, accelerated design and development, advanced measurement and analytics, adaptive learning, improved employee performance, cost savings, and future readiness through AI integration. Source

What problems does AllenComm solve for organizations?

AllenComm addresses challenges such as ineffective learning ecosystems, technology integration uncertainty, sales enablement gaps, cost inefficiencies, proving ROI, AI readiness, and onboarding effectiveness. Source

Use Cases, Target Audience & Success Stories

Who can benefit from AllenComm's solutions?

Corporate leaders, sales teams, L&D professionals, organizations adopting AI, and companies with high employee turnover or large-scale hiring needs can benefit from AllenComm's tailored solutions. Source

What are some success stories from AllenComm customers?

AllenComm has helped Delta scale training, Panera Bread empower new leaders, Pure Storage create innovative learning, BD revolutionize clinical training, Nestlé win awards for sales curriculum, Kraft Heinz grow leadership, and O.C. Tanner boost engagement. Portfolio

Which industries are represented in AllenComm's case studies?

Case studies cover energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Portfolio

Who are some of AllenComm's customers?

AllenComm has partnered with Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz, among others. Portfolio

What makes AllenComm's solutions unique for different user segments?

AllenComm offers tailored solutions for corporate leaders (ROI measurement), sales teams (real-world enablement), L&D professionals (advanced tools), organizations adopting AI (roadmaps), and new hires (engaging onboarding). Source

How does AllenComm compare to other learning and development providers?

AllenComm differentiates itself through customization, advanced technology integration, measurable outcomes, and a proven track record with Fortune 100 companies and award-winning solutions. Source

Why should organizations choose AllenComm over alternatives?

Organizations should choose AllenComm for tailored solutions, expertise across segments, proven results, focus on ROI, and innovative technology integration, ensuring relevance and effectiveness. Source

Technical Requirements & Documentation

What technical documentation does AllenComm provide?

AllenComm offers maintainable templates and documentation for Storyline courses, downloadable guides, and structured advisory services with research plans, key findings, and actionable insights. Source

How does AllenComm ensure learning tech optimization?

AllenComm brings harmony to learning tech ecosystems through enhanced interoperability, comprehensive data collection, and analysis, ensuring optimal learner experiences and performance tracking. Source

What is AllenComm's approach to AI readiness?

AllenComm creates practical roadmaps for introducing AI into learning tech stacks, boosting learning outcomes and driving innovation based on real use cases. Source

How does AllenComm support governance and compliance in learning?

AllenComm aligns learning with governance requirements and critical organizational priorities, driving results and accelerating AI transformation. Source

What are AllenComm's capabilities in learning analytics and reporting?

AllenComm accelerates decision-making with reporting workflows that curate relevant analytics for stakeholders, supporting measurement and continuous improvement. Source

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4 Effective Ways To Incorporate Video Into Your Onboarding Program -- Allen Communication Learning Services

ALLENCOMM BLOG | Insights

4 Effective Ways to Incorporate Video into your Onboarding Program

June 8, 2017

Video has become ubiquitous in our daily lives – whether that is through sites like YouTube, Instagram, or Snapchat.  As the video capabilities of smartphones have increased, people have the ability to watch and digest video anywhere they go. With visual media becoming more intertwined with how we communicate, it only makes sense to incorporate video into training and onboarding programs.

When onboarding with video, you want to make sure your onboarding process is an experience that is memorable and gets the employee excited and curious about their new position, while at the same time being informative and helpful. Video helps achieve this because it is more engaging than just reading an employee manual. You actually get to see a variety of faces and things that you may not see in your onboarding or new-hire orientation sessions. In addition, you can sometimes cover more ground with an interactive video.

For example, you could have a video that covers different departments and sections of the company, which is much more of an experience than just providing them with a pamphlet of words and pictures of the company. In fact, you could include a pamphlet and have a video supplement the pamphlet of the company. That way, they get an interactive experience and really get to see the company, but they also have a pamphlet to take home and show others or to refer to from time-to-time.

It’s also a good idea to keep in mind that just because you put video into your course doesn’t mean it will instantly become some magic formula of success. An effective video, just like an effective article, should be put together in digestible chunks, be authentic, and engaging. Here are a few strategies to keep in mind:

Expert-led webinars

A great start is letting the experts discuss the topic themselves. Once you’ve established your learning objectives, all a webinar really needs to be great is an expert—preferably within the company—and a video camera.  For example, suppose you are training new sales reps. Schedule a time with one of your marketing managers when the two of you could meet, plan, and hold a subject-oriented webinar. By having experts engage with new employees, you add credibility to the topic, and you help put them at ease by providing them with a set of tools and techniques from a great source.

In addition, you could have HR or management members conduct ongoing webinars over the course of the onboarding process to provide the new employee with as much support as possible during their transition into their new position.

Screen Captures

There are many ways to explain a process, and some work better than others. You can write down the specific directions of a process, or create a presentation that combines words with pictures, explaining each step of the process along the way. Or, you could set up a screen capture of the process while offering an audio explanation at the same time. Screen captures are great teaching methods for several reasons—they let the instructor talk in real time, which helps engage learners as if the instructor is right there with them. There are multiple screen capture programs available, and they are excellent tools to provide learners with an audio/visual look at a real-life process in action.

Video Tutorials

Using video tutorials to introduce your new employees to your company is another effective strategy. This strategy is particularly effective for those in the manufacturing and production industries. Video walkthroughs of the production floor can help new employees get accustomed to their job environment while showing them where to go for certain on-site emergencies.  Video would also allow for a more detailed look at the intricacies of specific industrial machines, affording learners the ability to familiarize themselves with these machines without damaging the machine or hurting themselves.

Faces of The Company

Making a video that shows not just the senior members of the company, but employees that work in different departments is a great way to introduce new employees to your specific work culture and help them get a better feel for the company. You want the employees to feel at home and be comfortable in their new roles, and implementing this technique gives them that feeling that they are welcome. Also, it gives them an opportunity to see the real faces of employees and senior management of their place of work.

Like any training method, video-based learning is simply a tool in a toolbox. Keep in mind the length of the videos and test to make sure they are engaging, informative, and fun. And, don’t just plop that tool into an onboarding course. Add some of your own flare to it, keep the learner in mind, and make the information engaging.

Think about what you would like to see or learn about as a new employee. Think about the time when you were a new employee and consider adding that into your video. In the end, make sure your “screwdriver” fits the “screw” or you won’t be able to fasten it properly–or in this case, make your video effective for its learners.

Resources For L&D Leaders

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