Frequently Asked Questions

Product Information & Case Study Details

What is AllenComm's approach to compliance training for specialized audiences?

AllenComm creates highly customized compliance training solutions tailored to the unique needs of specialized audiences, such as physicians. For example, for Physicians Reciprocal Insurers (PRI), AllenComm designed a mindfulness-focused compliance course that uses research-driven strategies, familiar formats, and engaging media to maximize relevance and effectiveness. Learn more about the PRI case study.

How does AllenComm use video in compliance training?

AllenComm incorporates short, high-quality videos featuring respected medical professionals to establish credibility and engage learners. In the PRI compliance course, 47 videos (average length 1 minute 33 seconds) were used to deliver insights and advice, making the content more relatable and authoritative for physicians.

What role do case studies play in AllenComm's compliance courses?

Case studies are used to present real-world scenarios in a format familiar to physicians. The PRI course included 50 unique, multi-stage, interactive case studies to demonstrate how mindfulness practices can improve clinical outcomes, making the training practical and directly applicable to daily work.

How does AllenComm encourage personal reflection in its compliance training?

AllenComm integrates free response fields throughout its courses, prompting learners to reflect on how mindfulness concepts apply to their own practice. In the PRI course, there are 38 strategically placed reflection prompts, helping physicians internalize and apply mindfulness strategies.

What makes AllenComm's compliance training innovative compared to generic courses?

AllenComm's compliance training is innovative because it is research-driven, highly customized, and uses engaging media formats such as videos, interactive case studies, and reflection prompts. This approach increases learner satisfaction, course effectiveness, and real-world application, as demonstrated in the PRI mindfulness course for physicians.

How does AllenComm ensure compliance training is relevant to its audience?

AllenComm conducts in-depth research into the target audience's daily practices and preferred learning formats. For the PRI course, this meant using medical journal-style case studies and expert-led videos, ensuring the training resonated with physicians and addressed their specific compliance needs.

What is the main goal of the PRI mindfulness compliance course?

The main goal is to help physicians understand and apply mindfulness strategies to improve clinical performance and meet malpractice insurance compliance requirements. The course is designed to be engaging, practical, and directly relevant to physicians' work.

How often must PRI physicians complete the mindfulness compliance course?

Physicians covered by PRI are required to complete the mindfulness compliance training course every two years to maintain their malpractice insurance coverage.

Who are some of the expert contributors featured in AllenComm's compliance courses?

Expert contributors in the PRI course include Dr. Patrick Croskerry, MD, PhD, Professor of Emergency Medicine at Dalhousie University, and Dr. Michael Krasner, MD, Associate Professor of Clinical Medicine at the University of Rochester School of Medicine and Dentistry. Their expertise adds credibility and authority to the training content.

How does AllenComm model mindfulness strategies within its courses?

AllenComm models mindfulness strategies by embedding reflection prompts and free response fields throughout the course, encouraging learners to pause, reflect, and apply mindfulness concepts to their own clinical experiences.

What are the four qualities of mindfulness emphasized in the PRI course?

The PRI course emphasizes four qualities of mindfulness: critical curiosity, beginner’s mind, attentive observation, and presence. Learners are prompted to reflect on how these qualities can help minimize cognitive bias and improve patient care.

How does AllenComm measure the effectiveness of its compliance training?

AllenComm uses learner satisfaction rates, course completion data, and real-world application metrics to measure effectiveness. The PRI course, for example, was designed to increase engagement and comprehension, leading to higher satisfaction and improved clinical outcomes.

What resources does AllenComm offer for L&D leaders interested in compliance training?

AllenComm provides free guides such as the Buyer's Guide to L&D Services and resources on effective onboarding. These resources help L&D leaders evaluate training partners and design impactful learning experiences. Download the Buyer's Guide.

How does AllenComm's compliance training address the needs of busy professionals?

AllenComm designs courses with concise, engaging content such as short videos and interactive modules, minimizing time away from work while maximizing learning impact. This approach is especially effective for busy professionals like physicians.

How does AllenComm use research to inform compliance training design?

AllenComm begins each project with in-depth research into the target audience's work environment, learning preferences, and industry standards. This ensures that training content is relevant, credible, and engaging for learners.

What is the benefit of using familiar formats in compliance training?

Using familiar formats, such as medical journal-style case studies for physicians, increases learner comfort and engagement. This approach helps learners relate to the material and apply it more effectively in their professional practice.

How does AllenComm help organizations achieve compliance goals?

AllenComm partners with organizations to design compliance training that is tailored to their regulatory requirements and learner needs. By leveraging research, expert input, and engaging formats, AllenComm helps organizations achieve compliance and improve performance.

How can I contact AllenComm to discuss compliance training solutions?

You can reach out to AllenComm through their contact page to discuss your compliance training needs and explore customized solutions for your organization.

What other types of training does AllenComm offer besides compliance?

In addition to compliance training, AllenComm offers solutions for onboarding, leadership development, sales enablement, and skills development across industries such as healthcare, financial services, retail, and more. Explore all services.

Where can I find more examples of AllenComm's work?

You can view detailed case studies and success stories on AllenComm's portfolio page, featuring projects for clients like PRI, Delta, Panera, and more.

Features & Capabilities

What features does AllenComm offer in its compliance training solutions?

AllenComm's compliance training solutions feature research-driven content, expert-led videos, interactive case studies, reflection prompts, and familiar learning formats. These elements are designed to maximize engagement, comprehension, and real-world application for specialized audiences.

Does AllenComm support integration with learning management systems (LMS)?

Yes, AllenComm offers integration with commercial LMS platforms, as well as LCMS, LXP, HRIS, CRM, ERP, and specialty applications for skills management, gamification, and video learning. Learn more about platform integrations.

What technical documentation does AllenComm provide for its training solutions?

AllenComm provides maintainable templates and comprehensive documentation for Storyline courses, as well as downloadable guides like the AI Agent Guide and Buyer's Guide. Advisory services include research plans and actionable insights. Download the AI Agent Guide.

What are the key capabilities and benefits of AllenComm's compliance training?

Key capabilities include personalized learning journeys, accelerated design and development, advanced measurement and analytics, adaptive learning, and seamless integration into daily workflows. Benefits include improved employee performance, cost savings, enhanced learning experiences, and future readiness through AI integration.

How does AllenComm ensure measurable ROI for compliance training?

AllenComm provides measurement and evaluation services to link learning initiatives to business outcomes, helping organizations justify their L&D investments and demonstrate tangible results. Learn more about ROI measurement.

What feedback has AllenComm received regarding the ease of use of its compliance training?

AllenComm has received positive feedback for its user-friendly and accessible training solutions. For example, Freddie Mac praised the personalized learner experience and simple LMS, while American Express and Bright Horizons highlighted the ease of use and resource accessibility. Read the Freddie Mac case study.

How long does it take to implement AllenComm's compliance training solutions?

The implementation timeline depends on project scope and current systems, but most clients see immediate improvements in learner engagement and reduced administrative complexity once integrations go live. AllenComm's large in-house team enables rapid scaling and efficient project starts. Learn about implementation.

What industries does AllenComm serve with its compliance and other training solutions?

AllenComm serves industries including healthcare, financial services, retail, manufacturing, software, travel, energy, insurance, and food & beverage. Case studies are available for each sector. See all industries.

Who are some of AllenComm's compliance training clients?

AllenComm's clients include Physicians Reciprocal Insurers (PRI), Delta, Panera, Pure Storage, BD, HP, AONL, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. View the full client list.

What business impact can organizations expect from AllenComm's compliance training?

Organizations can expect improved employee performance, increased profitability, enhanced customer satisfaction, cost savings, faster onboarding, and measurable ROI. For example, effective onboarding can improve new-hire productivity by 50% and retention by nearly 60% over three years. Read more about business impact.

How does AllenComm's compliance training compare to off-the-shelf solutions?

AllenComm's compliance training is tailored to each organization's goals, culture, and audience, ensuring relevance and effectiveness. Unlike generic, off-the-shelf solutions, AllenComm's approach results in higher engagement, satisfaction, and measurable outcomes. Learn about tailored solutions.

What pain points does AllenComm address with its compliance training?

AllenComm addresses pain points such as ineffective learning ecosystems, uncertainty in technology selection, sales enablement gaps, cost inefficiencies, difficulty proving ROI, AI readiness, and onboarding challenges. See how AllenComm solves these problems.

How does AllenComm support organizations adopting AI in compliance training?

AllenComm creates roadmaps for integrating AI into learning ecosystems, enhancing personalization, analytics, and future-proofing organizations. Explore AI readiness.

What makes AllenComm a leader in the compliance training industry?

AllenComm has over 40 years of experience, a proven track record with Fortune 100 clients, and a reputation for delivering award-winning, innovative, and measurable learning solutions. The company wins over 40 awards annually for its transformational training programs. Learn more about AllenComm's leadership.

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ALLENCOMM BLOG | Insights

Innovative Compliance Training through Mindfulness

February 15, 2018

What you’ll read:

  • Effective and innovative compliance training courses start with research
  • A recent example of an award-winning and innovative compliance course
  • Innovation elements established credibility, increased mindfulness, and encouraged reflection

Once you discover that it’s possible to roll out compliance training that is tailor-made for your learners, it’s hard to go back to a generic, cookie-cutter course. We agree—creating innovative compliance courses is way more effective than generic ones. The higher learner satisfaction rates and course effectiveness are just part of the package. That’s why AllenComm’s designers strive to make each of our compliance training projects a unique, targeted experience that fits the needs of specific learners. In this post, we’re going to lay out some of the innovative strategies we used to make this kind of next-level compliance training for Physicians Reciprocal Insurers (PRI), one of our clients in the medical industry.

PRI’s purpose is to provide malpractice insurance programs for physicians in nearly every medical discipline. In order to receive coverage through PRI, physicians must take a compliance training course focused on mindfulness in medical practice every two years, and PRI chose AllenComm to create a new and improved course for their clients. For PRI, a generic, off-the-shelf training simply wouldn’t work for their specialized group of learners (physicians) with very specific and important needs (improving clinical outcomes by learning and applying mindfulness in their everyday practice). To accomplish their compliance goals, PRI needed well-researched, highly customized, and high-impact training for their clients.

As we discussed in a recent post, the first step to creating effective compliance training for a specialized audience is research—we needed to immerse ourselves in the material and media that doctors are used to working with in their everyday practice. The second step, which we’re focusing on today, is putting that research to work and designing an innovative training solution that the target audience finds engaging, intuitive, and challenging in all the right ways. At AllenComm, we accomplished this goal in our course by establishing credibility, using familiar formats, and providing space for personal reflection, all in a way that resonates well with this specific group of learners and helps them do their jobs with greater skill and confidence.

Establishing Credibility: Videos

The last thing that busy, overworked doctors want to do is read through lots of long, dry, mandatory legalese about their insurance coverage. We know from experience that learners typically skim through that kind of content, resulting in low levels of comprehension and application. To make the course engaging and enjoyable, we explored video-based learning. Our course includes 47 short videos (with an average length of 1 minute 33 seconds) featuring insights and advice from established and respected medical professionals. Some of the featured speakers include Dr. Patrick Croskerry, MD, PhD, and Professor of emergency medicine at Dalhousie University, and Dr. Michael Krasner, MD and Associate Professor of Clinical Medicine at the University of Rochester School of Medicine and Dentistry. These speakers have personal experience with the challenges of the medical industry, and their qualifications give them special authority among physicians taking the course. By including high-quality videos of trusted professionals in the field, we improve the likelihood of learners taking their important messages about mindfulness and compliance to heart.

Using Familiar Formats: Case Studies

In order to stay up-to-date on best practices, physicians regularly read medical journals and published case studies. Having discovered this in our research of the industry, we decided to adopt a similar format for many of our innovative compliance training modules in order to make the content more familiar and useful to learners. The overall message of our course is mindfulness and how practicing mindfulness on a regular basis can lead to better outcomes for patients and doctors alike. To communicate this in a practical, real-world way, we worked with PRI to develop 50 unique, multi-stage, and interactive case studies that demonstrate how mindfulness practices can lead to better outcomes.

Providing Space for Personal Reflection: Free Response Fields

The most powerful opportunity to practice mindfulness throughout the course comes in the form of free response text fields, where learners receive a short prompt and have open space to write and reflect on how the concepts in the course can be applied to their practice. There are 38 of these free response fields placed strategically throughout the course, and the prompts—like the example below—encourage the learner to pause and reflect before forging ahead into new content:

Pause and Reflect

Mindfulness has four qualities (critical curiosity, beginner’s mind, attentive observation and presence, as defined above). Describe a situation in your own practice where the deliberate use of one of these qualities might help you to see the patient more clearly and minimize cognitive bias.

These fields model good mindfulness strategies within the course itself so that when the training ends, the physicians already have plenty of practice using reflection as a way to increase mindfulness at work.

Conclusion

AllenComm’s course for PRI needed to help learners understand and apply mindfulness strategies that would help them improve performance and demonstrate compliance with the regulations of their malpractice insurance. To help them accomplish these goals, we leveraged specific language and media formats that the target audience would be familiar with, and we used engaging videos, case studies, and reflection fields to make mindfulness relevant and easily applicable to their professional practice. This innovative approach to compliance training points the way toward better, more effective training solutions that are built around specific learners and their unique professional and compliance needs.

We’d love to talk to you about your strategy for risk management or compliance. Reach out to us. We’d love to help you design a corporate training solution that gets results.

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