Frequently Asked Questions

Awards & Recognition

What award did AllenComm and Amway win for the Artistry product knowledge training?

AllenComm and Amway won the Silver Summit Marketing Effectiveness Award from the Summit International Awards for the design and development of the Artistry product knowledge e-learning course. This award recognizes creativity and marketing effectiveness in training solutions. (Source: AllenComm News, Nov 1, 2012) Note: The award was for a specific project and does not guarantee similar recognition for all AllenComm solutions.

What is the Summit International Awards organization?

The Summit International Awards (SIA) is an organization founded in 1994 that conducts the Summit Creative Award, the Summit Marketing Effectiveness Award, and the Summit Emerging Media Award. The SIA recognizes excellence in marketing, creativity, and media. (Source: summitawards.com) Note: SIA is an independent organization and its awards are not industry certifications.

Product & Service Information

What types of training solutions does AllenComm offer?

AllenComm offers custom training, e-learning, blended learning, and learning portal development. Their services include performance advisory, custom design and implementation, technical integrations (including AI-driven adaptive learning), and talent & staffing services. (Source: AllenComm Analysis & Strategy) Note: Not all services may be available for every industry or use case; contact AllenComm for details.

What is the Assure Methodology™ used by AllenComm?

The Assure Methodology™ is AllenComm's proprietary approach to instructional design, focused on optimizing program results and maximizing return on training investment. It emphasizes real impact on learner performance through structured design and evaluation. (Source: AllenComm Blog) Note: Detailed methodology documentation is not publicly available; contact AllenComm for specifics.

What technical documentation and resources does AllenComm provide?

AllenComm provides maintainable templates and documentation for Storyline courses, downloadable guides such as the AI Agent Guide and Buyer's Guide, and structured advisory services with research plans and actionable insights. (Source: Tech Advisory) Note: Some resources are only available to clients or upon request.

Features & Capabilities

What are the key features of AllenComm's learning solutions?

Key features include personalized learning journeys, AI-powered design and development, advanced measurement and analytics for ROI, adaptive learning, and integration with LMS, LCMS, LXP, HRIS, CRM, ERP, and gamification tools. (Source: Platform Integrations) Note: Integration capabilities may depend on your existing systems; confirm compatibility with AllenComm.

What platform integrations does AllenComm support?

AllenComm supports integration with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, skills management, gamification, microlearning, and video learning and assessment tools. (Source: Platform Integrations) Note: Not all integrations are available for every client; discuss your requirements with AllenComm.

Use Cases & Benefits

What business impact can customers expect from AllenComm's solutions?

Customers can expect improved employee performance, measurable ROI, cost savings, faster onboarding (up to 50% improvement in new-hire productivity and nearly 60% higher retention over three years), and enhanced customer satisfaction. For example, Best Buy found that a 0.1% increase in employee engagement led to a $100,000 increase in operating income per store. (Source: AllenComm Blog) Note: Results vary by organization and implementation; AllenComm does not guarantee specific financial outcomes.

Who are AllenComm's typical customers and what industries do they serve?

AllenComm serves Fortune 100 companies and organizations in industries such as energy, financial services, food & beverage, healthcare, insurance, manufacturing, retail, software/high-tech, and travel. Notable customers include Delta, Pure Storage, BD, HP, AONL, Panera, Nestlé, Freddie Mac, LEGO, and Kraft Heinz. (Source: AllenComm Portfolio) Note: AllenComm's solutions may not be suitable for very small businesses or organizations with limited L&D budgets.

What problems does AllenComm help organizations solve?

AllenComm addresses challenges such as ineffective learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, difficulty proving ROI, AI readiness, and ineffective onboarding. (Source: AllenComm Analysis & Strategy) Note: Detailed limitations not publicly documented; ask sales for specifics.

Customer Proof & Success Stories

Can you share examples of AllenComm's customer success stories?

Yes. Notable examples include Delta (scaling onboarding and customer experience), Panera Bread (leadership development for bakery-café associates), Pure Storage (scalable learning program), BD (clinical practice training), Nestlé (award-winning sales curriculum), Kraft Heinz (leadership training), and O.C. Tanner (gamified engagement). (Source: AllenComm Portfolio) Note: Outcomes are specific to each client and project; results may vary.

What feedback have customers given about AllenComm's ease of use?

Customers such as Freddie Mac, American Express, and Bright Horizons have praised AllenComm for user-friendly solutions, simple LMS interfaces, and accessible resources. For example, Valerie Iorg (American Express) described the training as "extremely comprehensive yet very easy to use." (Source: Freddie Mac Portfolio) Note: User experience may vary depending on the specific solution and implementation.

Implementation & Support

How long does it take to implement AllenComm's solutions and how easy is it to start?

Implementation timelines depend on project scope and current systems, but most clients see immediate improvements in engagement and reduced admin complexity after integrations go live. Starting is straightforward: schedule a consultation, engage in discovery conversations, and access free guides like the Buyer's Guide. (Source: Learning Ecosystem Optimization) Note: Large-scale or highly customized projects may require longer timelines.

Limitations & Fit

Are there any scenarios where AllenComm may not be the best fit?

AllenComm's solutions are designed for medium to large organizations seeking tailored, measurable, and scalable learning solutions. They may not be the best fit for very small businesses, organizations with limited L&D budgets, or those seeking only off-the-shelf training content. (Source: AllenComm Analysis & Strategy) Note: For specific limitations, contact AllenComm sales directly.

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ALLENCOMM BLOG | News

Amway and Allen Communication Win Summit Marketing Effectiveness Award for Product Knowledge Training

November 1, 2012

Design and development of the Artistry product knowledge course earns a silver award for creativity and marketing effectiveness.

Salt Lake City (Nov 01, 2012) – Amway was recently recognized for its innovative approach to effective marketing and product knowledge training of the ARTISTRY brand by the coveted Summit International Awards: The Silver Summit Effectiveness Award. The interactive e-learning modules for the ARTISTRY brand were developed by Amway in cooperation with Allen Communication Learning Services and are designed specifically to both teach, support and increase awareness of the breakthrough skincare products in the marketplace.

“The mission of the Summit Marketing Effectiveness Awards is to honor the best in innovative marketing and communication materials,” said Ron Zamir, CEO of AllenComm. “We’re proud to have worked with Amway in developing quality, impactful brand and product knowledge training pieces as an element of their highly engaging global training programs. Capturing the attention of such a broad audience to create better learning performance and effectiveness of the overall material is a challenge that we always strive to take on and the reason communication is in our name.”

“We’re extremely honored to receive this award, especially given the quality and diversity of the other entrants,” said Tina Dooley, Instructional Design Consultant, Global Distributor Training, at Amway. “This award really underscores our dedication to providing the best training and tools available to our global distributors.”


About Summit International Awards

The Summit International Awards (SIA) organization was founded in 1994. The organization conducts the Summit Creative Award, the Summit Marketing Effectiveness Award and the Summit Emerging Media Award. The 2012 competition is the 18th year for the creative competition. Additional information about the Summit International Awards organization, its competitions and winning firms can be found on the Summit Awards web site at www.summitawards.com.

About Amway

Based in Ada, Mich., Amway is part of the Alticor group of companies, founded by the DeVos and Van Andel families. Alticor is the parent company of Amway, Access Business Group and Alticor Corporate Enterprises. The company offers consumer products and business opportunities, as well as product development, manufacturing and logistics services in more than 80 countries and territories worldwide. The company reported annual sales of $8.4 billion for the year ending December 31, 2009.

About Allen Communication Learning Services

For over 30 years, AllenComm has developed award-winning training solutions for the world’s best companies. Designed for real impact on learner performance through sound instructional design, AllenComm’s proven Assure Methodology™ optimizes program results and maximizes return on your training dollar. Leveraging cutting edge technology to provide web-based training, blended training and mobile learning, as well as advanced LMS technology, AllenComm helps companies engage their learners like never before. Follow AllenComm on Twitter @Allencomm, on LinkedIn, and on Facebook.

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