What is AllenComm's Learning Measurement and Analytics service?

AllenComm's Learning Measurement and Analytics service helps organizations create evidence-based learning strategies by specifying what, how, when, and where to assess the learner experience (LX). The service includes both measurement (data collection) and analytics (curation and interpretation of data) to generate actionable insights that align with organizational priorities. These services can be paired with learning design and development projects or delivered as standalone solutions, including project-based or staffing models. Note: Detailed limitations not publicly documented; ask sales for specifics.

What types of organizations and industries use AllenComm's analytics solutions?

AllenComm's analytics solutions are used across a wide range of industries, including healthcare, manufacturing, finance, high tech, retail, education, food & beverage, automotive, defense/space, and more. Clients include companies like Nestlé, Delta Airlines, Pure Storage, Kraft Heinz, and WellPoint. For more examples, see the AllenComm portfolio. Note: Some highly specialized or regulated industries may require additional customization; contact AllenComm for details.

What business problems does AllenComm's analytics service address?

AllenComm's analytics service addresses challenges such as fragmented learning ecosystems, difficulty measuring learning effectiveness, compliance training fatigue, content curation issues, and the need to demonstrate ROI for learning initiatives. The service helps organizations connect learning data to on-the-job performance, improve employee onboarding and retention, and optimize blended learning programs. Note: Organizations with highly unique or legacy systems may require additional integration work.

What types of learning metrics can AllenComm measure?

AllenComm can measure a range of metrics, including baseline metrics (surveys, assessments, pre-tests), engagement metrics (click-through, bounce, interaction rates, gamification achievements), learning metrics (skills proficiency, simulated practice, readiness, confidence), and performance metrics (linking learning data to organizational impact). Note: The specific metrics available depend on the organization's data infrastructure and integration capabilities.

What methods does AllenComm use for learning data analysis?

AllenComm uses methods such as data collection and preparation, exploratory data analysis, advanced analytics (predictive, prescriptive, cluster, and sentiment analysis), and data visualization and reporting (custom dashboards and automated reports). Data governance and compliance are also emphasized, including anonymization and quality processes. Note: Advanced analytics may require additional data sources or technical setup.

What technologies does AllenComm support for analytics and reporting?

AllenComm supports integration with LMS and HR platforms using APIs, custom dashboards tailored for different stakeholders, automated reporting for LMS or other platforms, and web services/add-ons to enhance existing tech ecosystems. The company also supports xAPI (Tin Can) and has a proprietary API for learning data tracking and integrations. Note: Integration with some legacy or proprietary systems may require custom development.

Does AllenComm provide tools for measuring ROI of learning programs?

Yes, AllenComm provides tools and services to measure learner performance, content effectiveness, and ROI, helping organizations justify their L&D investments. This includes linking training initiatives to business outcomes and providing measurement and evaluation services. For more details, see the ROI Measurement page. Note: ROI measurement accuracy depends on data quality and organizational participation.

How does AllenComm integrate analytics with existing learning systems?

AllenComm integrates analytics with existing systems such as LMS, LXP, HRIS, CRM, and ERP platforms. Integration options include APIs, xAPI (Tin Can), and proprietary APIs for data tracking and reporting. The company also offers web services and add-ons to enhance functionality and supports single sign-on (SSO) and data lakes/warehouses for advanced data management. For more details, visit the Platform Integrations page. Note: Integration complexity may vary based on the organization's current technology stack.

What technical documentation and support does AllenComm provide for analytics solutions?

AllenComm provides system administrator documentation (integrated into Zendesk for on-demand access), on-demand troubleshooting via the Siteline platform, and resources for optimizing learning ecosystems. These resources help clients implement and maintain analytics solutions effectively. For more information, see the Learning Ecosystem Optimization page. Note: Some documentation may require client login or support agreement.

How does AllenComm address data privacy and compliance in analytics projects?

AllenComm aligns its solutions with global privacy and compliance standards, provides detailed privacy and compliance information via its privacy statement and terms of use, and employs secure, enterprise-ready delivery methods. Data governance practices include anonymizing data for reporting and implementing quality processes. Ongoing updates are provided as regulations evolve. Note: For industry-specific compliance requirements, contact AllenComm directly.

How is pricing determined for AllenComm's analytics and measurement services?

Pricing for AllenComm's analytics and measurement services is flexible and tailored to client needs. Options include project-based pricing and per-finished-hour pricing for custom eLearning development. The AllenComm Learning Portal uses a fixed price model with no per-user licensing fees. A detailed scope of work is recommended to avoid cost overruns. For more details, see the custom eLearning development costs blog post. Note: Final pricing depends on project scope, complexity, and required integrations.

Can you share a case study of learning analytics in action?

Yes. For example, Nestlé implemented an assessment strategy as part of its cross-functional sales curriculum, providing iterative feedback to learners and measuring product and market IQ. This approach demonstrated improved learning outcomes beyond target scores and correlated with the business goal of outpacing market growth. Nestlé won two Brandon Hall HCM Excellence Awards for this initiative. Read the full Nestlé case study. Note: Results may vary based on organizational readiness and data quality.

What feedback have customers given about AllenComm's analytics solutions?

Customers have praised AllenComm for intuitive design, simple navigation, and actionable insights that reduce cognitive load and improve learner engagement. For example, Amy George, Learning & Development Program Manager at Nestlé, stated: “Working with AllenComm is like expanding the size and might of my team. Not only is the design and delivery top-notch, but they helped me transform the strategic approach to better drive performance results.” Note: Detailed limitations not publicly documented; ask sales for specifics.

Learning Measurement and Analytics

Learning measurement and analytics are both essential to creating an evidence-based learning strategy that aligns with the organization’s priorities. Your measurement strategy will specify what, how, when, and where to assess the learner experience (LX). Your analytics strategy will guide the curation of that data to create actionable insight.

For decades, many organizational L&D leaders have depended primarily on completion metrics, supplemented at times with surveys of learner response. Going further—actually measuring learning effectiveness and its impact on the organization—is no longer as challenging or complex. AllenComm offers solutions to clients who wish to prioritize learning data as part of their value proposition to the organization. We can advise on the right categories and methods. We can also recommend the best technology or design custom dashboards and automated reports.

For over 40 years, AllenComm has offered award-winning solutions for learning measurement and analytics. These services may be paired with learning design and development projects or stand alone in either a project-based or staffing model. We can bring our measurement expertise to onboarding, compliance, leadership, sales enablement, and skills development across a range of industries—including healthcare, manufacturing, finance, and high tech. See Our Work for examples.

Case Study

Nestlé Measures the Learner Experience

Nestlé won two Brandon Hall HCM Excellence Awards for their cross-functional sales curriculum. A key area of innovation was to provide learners with iterative feedback on their learning journeys. To do this, Nestlé implemented an assessment strategy to build their product and market IQ. Ultimately, their approach demonstrated that the new learning journeys were successful in developing this IQ beyond the target scores established. They were also able to correlate this increase with their business goal of outpacing market growth.

View case study

Service Offerings for Learning Measurement and Analytics

To provide actionable insights to learners and the organization, AllenComm recommends a two-part strategy focused on learning data collection and analysis. By leveraging measurement and analytics effectively, organizations can create a more responsive, efficient, and impactful learning ecosystem that supports individual learner needs, administrative efficiency, and strategic business goals.

Learning Data Collection and Management

Effective data collection is crucial for measuring and analyzing the impact of L&D programs. AllenComm has the expertise, technologies, and skill set to guide you in establishing the right data-collecting approach, optimal methods for its storage and management, and best practices for interpreting the results.

Methods

Data Collection and Preparation: Gathering, cleaning, and integrating data into a cohesive dataset
Exploratory Data Analysis: Understanding the main characteristics, relationships, and potential insights
Advanced Analytics: Performing predictive, prescriptive, cluster, and sentiment analysis to find patterns, and interpret results
Data Visualization and Reporting: Creating dashboards and summary reports with actionable insights
Data Governance and Compliance: Meeting requirements for data privacy and sharing; anonymize data for reporting purposes; and implement quality processes

Learning Analysis and Insight

Effective data analysis provides insights into trends and patterns, helping organizations identify which training programs correlate with improved employee performance, retention rates, and overall productivity.

Technologies

LMS and HR Platforms: Create a shared dataset using APIs.
Dashboards: Tailor reporting for learners, managers, and other stakeholders.
Automated Reporting: Create custom reports for your LMS or other platforms.
Web Services and Add-ons: Increase the functionality of your tech ecosystem with web services that add-on to existing tech.

Outcomes

Employee Experience: Measure the impact of learning on the overall employee experience.
Learning Operations: Proactively manage learning initiatives that may be at risk (due to low engagement) and make data-informed decisions about resource allocation, development priorities, course offerings, etc.
Organizational Impact: Connect learning performance to organizational performance by integrating with business intelligence platforms.

“Working with AllenComm is like expanding the size and might of my team. Not only is the design and delivery top-notch, but they helped me transform the strategic approach to better drive performance results.”

Amy George

Learning & Development Program Manager, Nestlé

Frequently Asked Questions

Product Overview & Use Cases