Frequently Asked Questions

Pricing & Plans

What is AllenComm's pricing model for performance consulting and custom training solutions?

AllenComm offers a flexible pricing structure tailored to client needs. The AllenComm Learning Portal operates on a fixed price model with no per-user licensing fees, making it suitable for organizations with limited budgets. Custom eLearning development is priced either per finished hour (for objective vendor comparison) or on a project basis (for well-defined scopes). Detailed scopes of work are recommended to avoid cost overruns. Note: Pricing specifics for performance consulting are not publicly documented; contact AllenComm for a custom quote. Source

Features & Capabilities

What features does AllenComm offer for performance consulting and corporate training?

AllenComm provides custom training solutions, learning technology services, advisory services, creative and video services, and talent & staffing. Key features include AI-driven adaptive learning paths, gamification, microlearning, integration with LMS/LXP/HRIS/CRM/ERP, measurement and evaluation tools, and independent course maintenance. Note: Some advanced features may require integration with specific platforms; check compatibility before purchase. Source

Does AllenComm support integration with existing learning and HR systems?

Yes, AllenComm supports integration with commercial LMS, LCMS, LXP, HRIS, CRM, ERP platforms, and specialty applications for skills management, gamification, microlearning, and adaptive learning. AI-driven tools can be integrated directly into LMS, LXP, and authoring tools like Articulate Rise, Storyline, Intrepid, and Copilot 365. Note: Integration capabilities may vary depending on the client's existing systems. Source

Does AllenComm offer API capabilities for data integration and tracking?

Yes, AllenComm provides API capabilities, including support for xAPI (Tin Can) for learning data tracking and integrations. AllenComm also offers a proprietary API used for xAPI-like use cases, such as integrating with other systems, retrieving and populating course data, and supporting mobile learning experiences. Note: API documentation and access may require additional setup; contact AllenComm for details. Source

What technical documentation and support resources are available for AllenComm clients?

AllenComm is integrating system administrator documentation into Zendesk for online, on-demand access. The Siteline platform offers self-diagnostic capabilities and a 3D service content library for troubleshooting. Resources are also available for learning ecosystem optimization. Note: Some documentation may be restricted to clients; request access if needed. Source

Product Information

What is AllenComm's Performance Mapping methodology?

Performance Mapping is AllenComm's proprietary needs analysis process that goes beyond conventional learning analysis. It analyzes performance gaps, learner experience needs, and workplace conditions to map out personalized learning journeys that transform behaviors and drive measurable business results. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What are the processes and outcomes of AllenComm's performance consulting services?

AllenComm's performance consulting includes needs or gap analysis, curriculum evaluation, and assessment & analytics. Processes involve identifying performance objectives, assessing current learning, reviewing curriculum materials, collecting learner data, and analyzing engagement patterns. Outcomes include prioritized lists of performance gaps, targeted learning recommendations, revised curriculum blueprints, feedback reports, performance impact reports, learner segmentation, and assessment optimization strategies. Note: Some outcomes may depend on the scope and data availability. Source

Use Cases & Benefits

What problems does AllenComm's performance consulting solve for organizations?

AllenComm addresses fragmented learning ecosystems, technology integration challenges, compliance training fatigue, content curation issues, proving ROI in learning, onboarding and retention, blended learning challenges, and sales enablement gaps. Solutions include personalized learning journeys, scalable technology frameworks, engaging compliance training, streamlined content curation, ROI measurement, and improved onboarding. Note: Effectiveness may vary based on organizational readiness and data quality. Source

Who can benefit from AllenComm's performance consulting services?

AllenComm's solutions are tailored for sales professionals, mid-level managers, educators, engineers, product support teams, leadership teams, and new hires. Industries served include healthcare, technology, finance, manufacturing, education, food & beverage, automotive, defense/space, and more. Note: Organizations with highly specialized or legacy systems may require additional customization. Source

Can you share specific case studies or success stories of AllenComm's performance consulting?

AllenComm has delivered impactful learning solutions for clients such as Delta Airlines (scaled onboarding during industry change), Pure Storage (global voluntary program with 2,300+ participants in six months), Kraft Heinz (leadership training), WellPoint (mobile-friendly sales enablement), and PNC (enterprise-wide accessibility learning journey). For more examples, visit the portfolio page. Note: Results may vary by organization and project scope. Source

Product Performance & Customer Feedback

What feedback have customers provided about AllenComm's performance consulting and training solutions?

Customers have praised AllenComm's intuitive design, simple navigation, bite-sized content, and accessibility across devices. Testimonials highlight interactive, engaging, and easy-to-follow training experiences. For example, a learner stated: "I thought it would be boring but it was fun. I learned a lot. I have been selling for a while; no one ever trained me so I know this will help. And I look forward to the other subjects. I am so excited." Note: Feedback may vary by project and user group. Source

Security & Compliance

How does AllenComm address security and compliance in its training solutions?

AllenComm provides detailed privacy and compliance information via its privacy statement and terms of use. Solutions are designed to align with global standards, employ secure delivery methods, and receive ongoing updates as regulations evolve. Note: Specific certifications or compliance details are not publicly documented; request details from AllenComm if required. Source

Support & Implementation

What post-launch support does AllenComm provide for performance consulting and training solutions?

AllenComm offers robust post-launch support as part of its 'Roll-Out Readiness' process, addressing issues encountered after deployment. Clients also benefit from independent course maintenance tools for updating and maintaining courses without external support. Note: Support scope may depend on the service agreement; clarify details with AllenComm. Source

Customer Proof & Industry Coverage

Which industries and customers has AllenComm served with performance consulting?

AllenComm has delivered solutions for industries including restaurants, oil & gas, retail, finance, healthcare, automotive manufacturing, pharmaceuticals, management consulting, defense/space, food & beverage, nonprofit, technology, education, energy, manufacturing, travel, insurance, and leadership/coaching. Notable customers include Pure Storage, Delta Airlines, BD, HP, AONL, Panera Bread, Kraft Heinz, Freddie Mac, Nestlé, and Change Healthcare. Note: Industry-specific requirements may necessitate tailored solutions. Source

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AI Corporate Training Consultants & Performance Consulting

Your Partner for Corporate Training Consulting and Needs Analysis

By analyzing the root causes of performance gaps, an AllenComm advisor can provide recommendations that ensure your program addresses essential needs for change. This focus avoids wasting resources on training that might not translate to real-world, measurable improvement.

We recommend this service for your most strategic initiatives, where complexity or ambiguity would otherwise create risk. Depending on your needs, our training and development consultant will recommend performance consulting services that are right-sized and appropriate to the questions that need to be answered.

A conventional learning needs analysis is often too focused on what should be learned instead of what should be experienced or what learners need to be able to do. AllenComm’s unique methodology for needs analysis, called Performance Mapping, is a powerful tool that goes beyond conventional learning analysis. In addition to analyzing learning needs, this process also analyzes performance gaps and needs for learner experience.

What’s more, AllenComm uses the insight from this analysis to map out a personalized learning journey that transforms current behaviors into impactful performance. This is a journey that drives success and strengthens a culture of continuous learning, bringing about positive change and growth. Discover what our training and development consultant can do for you!

Training module mockups

Case Study:

PNC

When PNC, a nationwide leader in banking and financial services, wanted learning courses to support a culture of accessibility and inclusion, they requested an enterprise-wide accessibility-based learning journey for managers, employees and contractors. The goal was to affirm PNC’s commitment to creating a barrier-free environment where all individuals are included and contribute to making banking easier and more accessible.

View case study

Performance Consulting for Transformative Learning Journeys

Before you can design a comprehensive learning journey with an optimal learner experience design (LXD), you need to fully understand the needs of learners and the organization. A performance training consultant can facilitate that analysis and recommend the most effective approaches to meet your needs. A learning needs or gap analysis helps you to set the right priorities. An evaluation of your existing curriculum helps you to further identify where there may be gaps. And a plan for assessment identifies those key performance indicators most essential for learners and management. Our performance consulting services are designed to help you enhance training for your team.

Needs or Gap Analysis

This type of analysis identifies the critical skills and knowledge your workforce needs to achieve strategic goals, ensuring that your learning programs directly address these performance gaps and contribute to measurable business results.

Process

  • Identify performance objectives and audience to pinpoint the desired skills, knowledge, and mindset
  • Assess the current state of your learning by gathering data, conducting surveys, and meeting with stakeholders
  • Compare desired performance to the current state to prioritize gaps

Outcomes

  • Present a prioritized list of knowledge, skills, and attitudinal performance gaps
  • Deliver targeted learning recommendations based on the identified gaps
  • Define measurable success criteria to gauge the effectiveness of the learning activities

Curriculum Evaluation

A curriculum evaluation goes beyond the typical needs analysis by assessing the effectiveness of an existing curriculum. It examines the program design, content, and delivery methods to determine if they are achieving the intended learning outcomes. This insight helps to refine existing programs or identify new needs.

Process

  • Review and analyze curriculum materials, including the objectives, content, activities, and results, based on learning science and accepted practice
  • Collect and analyze learner and stakeholder feedback on the program using results data, surveys, interviews, etc.
  • Assess on-the-job performance to determine if the curriculum is truly closing the intended knowledge, skill, and attitudinal gaps.

Outcomes

  • Deliver a revised curriculum blueprint to recommend updated objectives, content, activities, and assessment strategies
  • Prepare a feedback report to summarize the feedback from learners and stakeholders, highlighting areas of strength and areas for improvement
  • Present a performance impact report to share insight gathered on post-learning, on-the-job performance as an indicator of the effectiveness of the curriculum in closing learning gaps

Assessment & Analytics

An analysis focused on learner assessment and on learning analytics goes further into measurement than does a needs or curriculum analysis. The performance consultant will look at individual and collective learner data to provide insight on how learners engage with the learning and recommend adjustments to optimize learning outcomes.

Process

  • Collect learner data from available sources to track behavior and performance using quizzes, formal assessments, learning completion data, on-the-job performance metrics, etc.
  • Analyze and visualize available data to highlight patterns and trends using techniques like clustering and correlation analysis
  • Recommend new strategies for assessment that will provide more accurate, comprehensive, and organizationally aligned metrics

Outcomes

  • Create a learner segmentation report that categorizes learners based on performance data and engagement patterns to enable targeted interventions and personalized learning paths
  • Report on an audit of current assessment strategies to reveal where assessments might not be effectively measuring learning outcomes
  • Propose strategies for assessment optimization to recommend a new framework for a more aligned and effective approach to assessment (including adaptive and AI-powered assessment strategies)
Brandon Hall Group

“AllenComm [is a] powerhouse in the realm of Learning and Development (L&D) solutions…AllenComm brings unparalleled expertise to the table, consistently delivering exceptional results. What sets them apart is their focus on understanding the unique business needs and recommending tailored solutions that drive real performance and ROI.”

David Forry

SVP, Brandon Hall Group

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