Frequently Asked Questions

Staff Augmentation: Features & Capabilities

What is staff augmentation, and how does AllenComm provide it?

Staff augmentation is an on-demand staffing model where organizations temporarily hire external professionals to fill skill gaps or meet project needs. AllenComm offers staff augmentation by providing L&D professionals, development consultants, and training experts who can be integrated into your team for specific projects. This approach allows companies to access specialized skills without long-term commitments. Note: Staff augmentation is best suited for short-term or project-based needs; organizations seeking permanent hires may require a different solution. Learn more about AllenComm Staffing.

How does staff augmentation improve project efficiency and delivery?

Staff augmentation improves project efficiency and delivery by providing immediate access to professionals with the exact skills needed for your project, reducing onboarding time and avoiding delays caused by skill gaps. It enables organizations to scale their workforce up or down based on project demands, ensuring that projects are adequately staffed and deadlines are met. Note: Staff augmentation may not address long-term workforce development needs. Source: AllenComm Blog, Aug 2023.

What types of expertise can AllenComm staff augmentation provide?

AllenComm staff augmentation can provide L&D professionals, development and training consultants, and experts in areas such as onboarding, compliance, sales enablement, and technology integration. This allows organizations to fill niche skill gaps for specific projects, such as implementing new software or developing custom training programs. Note: Availability of specific expertise depends on project requirements and timing. Learn more.

How scalable is AllenComm's staff augmentation service?

AllenComm's staff augmentation is highly scalable, allowing organizations to quickly adjust the number of external professionals based on project workload or temporary needs, such as covering for employees on leave or supporting large-scale training rollouts. This flexibility helps prevent bottlenecks and ensures productivity is maintained. Note: For ongoing, permanent staffing needs, traditional hiring may be more appropriate. Source.

Is staff augmentation with AllenComm cost-effective?

Yes, staff augmentation with AllenComm is cost-effective for short-term or specialized projects. It helps organizations avoid the overhead costs of hiring full-time employees, such as benefits, training, and long-term commitments. You only pay for the resources used during the project duration. Note: For long-term or ongoing needs, the cost advantage may diminish compared to permanent hires. Source.

Use Cases & Benefits

What business challenges does AllenComm staff augmentation address?

AllenComm staff augmentation addresses challenges such as skill gaps for new technologies, fluctuating project workloads, and the need for specialized expertise in areas like onboarding, compliance, and sales enablement. It also helps organizations avoid project delays and reduce costs associated with permanent hires. Note: Staff augmentation is not intended to replace core, long-term team members. Source.

Who can benefit most from AllenComm's staff augmentation services?

Organizations facing rapidly changing technology requirements, those with fluctuating project demands, or companies needing specialized L&D expertise for short-term projects benefit most from AllenComm's staff augmentation. This includes businesses implementing new software, launching onboarding programs, or addressing compliance training needs. Note: Organizations seeking permanent, ongoing staff may require a different approach. Learn more.

What are the measurable business impacts of using AllenComm staff augmentation?

Measurable business impacts include reduced project delays, improved time to productivity, cost savings from avoiding permanent hires, and increased project delivery efficiency. For example, effective onboarding programs supported by staff augmentation can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Note: Actual results depend on project scope and organizational context. Source.

Pricing & Engagement

How is pricing determined for AllenComm staff augmentation services?

AllenComm uses two main pricing models for custom eLearning and staff augmentation: per-finished-hour pricing and project-based pricing. Per-finished-hour pricing provides a consistent benchmark, while project-based pricing offers flexibility for well-defined scopes. Pricing is influenced by the number of content screens, interactivity types, rounds of revision, and media assets. Note: A detailed scope of work is essential to avoid cost overruns. See pricing guide.

How quickly can AllenComm staff augmentation be implemented?

The implementation timeframe for AllenComm staff augmentation depends on project scope and current systems, but most clients see immediate improvements in engagement and reduced administrative complexity once integrations go live. AllenComm's streamlined onboarding process and large in-house L&D team enable rapid scaling to meet tight deadlines. Note: Complex projects or unique requirements may extend implementation time. Learn more.

Customer Proof & Recognition

What feedback have customers given about AllenComm's staff augmentation and training solutions?

Customers have praised AllenComm for the ease of use, intuitive navigation, and accessibility of its training programs. For example, Valerie Iorg from American Express described their online training product as 'extremely comprehensive yet very easy to use.' AllenComm's microlearning solutions are also noted for their smart content architecture and technical portability. Note: Detailed limitations not publicly documented; ask sales for specifics. Source.

What industry recognition has AllenComm received for its L&D solutions?

AllenComm has been recognized as a top provider for employee engagement training by eLearning Industry (June 2026) and as a top content provider to help prove training ROI (June 2026). The company is also named among the top ten firms of its kind in the United States and earns over 40 awards annually for its learning solutions. Note: Awards and recognition may vary by year and category. See award details.

Technical & Support

What technical documentation and support does AllenComm provide for staff augmentation projects?

AllenComm offers system administrator documentation integrated into Zendesk for 24/7 access, as well as maintainable templates and comprehensive documentation for Storyline courses. These resources enable clients to independently update and scale their solutions. Note: Availability of specific documentation may vary by project; contact AllenComm for details. Learn more.

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ALLENCOMM BLOG | Insights

3 Ways Staff Augmentation Can Improve Project Efficiency and Delivery

August 7, 2023

This blog was written by David Peterson, Director of Learning Solutions, AllenComm. It was originally published on the Training Industry website.

In a world of constantly changing technology, it feels like there are always more skills to master. Software updates, new utilization systems, the emergence of artificial intelligence — modern businesses need to have a flexible skillset more than ever before to stay relevant and efficient. The key to having this adaptability is to utilize staff augmentation to bridge the gap between your staff and the skills you need. Staff augmentation, a type of on-demand staffing, is when an organization elevates their existing workforce by hiring external staff on a temporary basis to fulfill project needs. Companies are beginning to understand that bringing in temporary outsourced experts, such as L&D professionals or development and training consultants, can help them improve project efficiency and delivery.

Let’s take a look at three ways staff augmentation can help prepare businesses for the changing economy.

Access to Expertise

The evolving landscape of technology and industry means that, at some point, you are going to need to utilize a skill that your workforce doesn’t possess yet. Specific project demands may require professionals with experience and niche skills you don’t currently have in your workforce, which is what makes staff augmentation such an appealing solution. By leveraging staff augmentation, your company can tap into a vast pool of talent with diverse skill sets with staff vendors who understand your industry. For example, if you have a new authorization tool that you want to implement into your organization with employee training, bringing in an expert on this software will allow a more seamless transition and will provide your permanent staff the opportunity to learn the skills themselves. It is an efficient way to fill skill gaps and bring in professionals who possess the exact qualifications and experience needed for the project. By avoiding a learning curve, you avoid unnecessary delays and expose your staff to new skills while remaining focused on meeting important deadlines.

It’s Scalable

In many businesses, there are projects or events that have special demands, such as employee training in mastering new software or temporary roles that need to be filled. Staff augmentation allows you to meet new workload demands — this scalability ensures that projects are sufficiently staffed, preventing bottlenecks and delays. For example, if you have a permanent employee who is on medical leave, you can utilize on demand staffing to account for the absence in such a way that doesn’t replace or threaten your current trusted employees, and that doesn’t negatively impact your productivity. Finding a staff augmentation vendor that you trust and that is attuned to your needs will allow you to have access to a resource that is functionally an extension of your team and brand.

It’s Cost Effective   

Along with scalability, staff augmentation is a cost-effective solution compared to hiring full-time employees, especially for short-term or specialized projects. By engaging in on-demand staffing, you avoid the overhead costs associated with permanent staff, such as benefits, training, and long-term commitments. Your project needs may not require a holistic hire, rather someone who has the understanding and skillset to help your company with a particular project. Flexibility to scale your workforce based on project needs ensures that your business will only pay for the resources utilized during the specific duration of the project, improving efficiency, and avoiding delays caused by onboarding.

By utilizing staff augmentation, you can ensure that your projects are adequately staffed to the right scale, have the expertise to address niche needs, and avoid unnecessary delays and costs. We know that your company’s needs are unique and dynamic, which is why on-demand staffing is an adaptable and powerful solution that can help your company reach optimal project outcomes.

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