Frequently Asked Questions

Awards & Recognition

What award did AllenComm win for the CreditSmart Coach program in 2022?

AllenComm was awarded the Silver medal at the 2022 Summit International Creative Awards for its collaboration with Freddie Mac on the CreditSmart Coach program. This award recognizes creative excellence in web, design, video, advertising, interactive, mobile, and social marketing from agencies worldwide. In 2022, there were over 3,400 submissions from 19 countries across 62 categories. Note: This recognition is specific to the CreditSmart Coach program and does not imply similar awards for all AllenComm projects.

How many awards did AllenComm receive in 2022?

As of November 2022, AllenComm had received 52 awards for its learning solutions, including the Silver medal at the Summit International Creative Awards. Note: Award counts may vary year to year; check the AllenComm awards page for the latest information.

Product Information & Features

What is the CreditSmart Coach program, and what makes it unique?

The CreditSmart Coach program is a financial capability training initiative developed by Freddie Mac and redesigned in partnership with AllenComm. It is provided free of charge to empower underserved communities and industry professionals. Unique features include a blended learning solution with a custom Learning Management System, self-paced eLearning, live master classes, interactive Q&A sessions, discussion boards, homework, and a final exam. The courses are ADA accessible and designed for diverse communities across the U.S. Note: The program is specific to Freddie Mac and may not reflect features of other AllenComm projects.

What types of learning solutions does AllenComm offer?

AllenComm provides custom training solutions including e-learning, blended learning, learning portals, and specialized programs for onboarding, compliance, and sales enablement. The company also offers learning technology services (AI-driven learning, gamification, mobile apps), advisory services (performance mapping, needs analysis, ROI measurement), creative and video services (motion graphics, AR/VR), and talent & staffing services. Note: Not all features are included in every project; solutions are tailored to client needs.

What technical integrations does AllenComm support?

AllenComm supports integration with Learning Management Systems (LMS), Learning Content Management Systems (LCMS), Learning Experience Platforms (LXP), Human Resources Information Systems (HRIS), CRM, ERP, and specialty applications for skills management, gamification, microlearning, and adaptive learning. AllenComm also supports xAPI (Tin Can) and offers a proprietary API for data tracking and integration. Note: Integration capabilities may vary by client environment; detailed limitations not publicly documented—ask sales for specifics. Source: Platform Integrations

Is AllenComm's training content accessible for people with disabilities?

Yes, AllenComm designs courses to be Americans with Disabilities Act (ADA) accessible. For example, the CreditSmart Coach program includes ADA-compliant digital elements to ensure usability for diverse communities. Note: Accessibility features may vary by project; confirm requirements with AllenComm for your specific solution.

Business Impact & Use Cases

What measurable impact has AllenComm delivered through its learning solutions?

AllenComm's collaboration with Freddie Mac on CreditSmart has contributed to training over 5 million consumers via CreditSmart Essentials and tens of thousands of industry professionals as facilitators via CreditSmart Coach. More broadly, AllenComm's solutions have improved employee performance, reduced onboarding time, and increased retention rates for clients. For example, effective onboarding programs can improve new-hire productivity by 50% and increase retention by nearly 60% over three years. Note: Results vary by client and program; not all projects achieve these metrics.

Who can benefit from AllenComm's learning solutions?

AllenComm's solutions are designed for a wide range of organizations, including corporations, nonprofits, and public safety organizations. Specific beneficiaries include corporate leaders seeking measurable ROI, sales teams needing productivity improvements, L&D professionals requiring scalable tools, organizations adopting AI, and new hires needing effective onboarding. Note: Solutions are tailored; not all features are relevant for every organization.

What problems does AllenComm help organizations solve?

AllenComm addresses challenges such as fragmented learning ecosystems, uncertainty in technology integration, sales enablement gaps, cost inefficiencies, difficulty proving ROI in learning, AI readiness, and ineffective onboarding. Solutions include personalized learning journeys, advisory services, sales enablement training, cost reduction strategies, and onboarding tools. Note: Detailed limitations not publicly documented; ask sales for specifics on edge cases or scenarios where AllenComm may not be the best fit.

Pricing & Engagement

How does AllenComm price its custom eLearning development services?

AllenComm uses two main pricing models: per-finished-hour pricing and project-based pricing. Per-finished-hour pricing provides a consistent benchmark for comparing vendors, while project-based pricing offers flexibility for well-defined scopes. Pricing is determined by factors such as the number of content screens, interactivity types, rounds of revision, and media assets. Note: Detailed pricing is not published online; contact AllenComm for a custom quote. Source: Pricing Guide

How long does it take to implement an AllenComm solution?

Implementation timelines depend on project scope and existing systems. Most clients experience immediate improvements in learner engagement and reduced administrative complexity once integrations go live. AllenComm offers streamlined onboarding, discovery conversations, and downloadable guides to support a smooth start. Note: Exact timelines vary; large or highly customized projects may require longer lead times.

Support & Documentation

What technical documentation and support does AllenComm provide?

AllenComm offers system administrator documentation via Zendesk for 24/7 access, as well as maintainable templates and documentation for Storyline courses. These resources enable clients to independently update and scale their courses. Note: Availability of documentation may vary by solution; check with AllenComm for current resources. Source: Learning Ecosystem Optimization

Company Background & Differentiators

How long has AllenComm been in business, and what is its industry standing?

AllenComm has over 40 years of experience in the learning and development industry and is recognized as one of the top ten firms of its kind in the United States. The company has the largest in-house L&D design team in the country and delivers over 40 awards annually for its solutions. Note: Rankings and team size are based on publicly available data as of 2022; verify with AllenComm for the latest figures. Source: About Us

What is AllenComm's mission and vision?

AllenComm's mission is to transform individual potential into organizational strength through tailored training solutions that align with business objectives and deliver measurable outcomes. The company focuses on client success, employee engagement, and future readiness by integrating advanced technologies and agency-quality creative. Note: Mission statements may evolve; see About Us for the latest articulation.

Customer Experience & Feedback

What feedback have customers given about AllenComm's solutions?

Customers have praised AllenComm for intuitive navigation, accessibility across devices, and user-friendly custom interfaces. Microlearning solutions are noted for their smart content architecture and technical portability. For example, Valerie Iorg of American Express described their AllenComm-developed training as 'extremely comprehensive yet very easy to use.' Note: Feedback varies by client and project; not all users may have the same experience. Source: Learner Experience

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ALLENCOMM BLOG | News

AllenComm Honored at 2022 Summit International Creative Awards for Design in Innovative, Community-Empowering Learning Solution

November 29, 2022

AllenComm was recently recognized with a Silver medal at the 2022 Summit Creative International Awards for its collaboration with Freddie Mac on the design of the CreditSmart® Coach program, an innovative learning solution developed to serve the public interest and give back to communities nationwide.

Award Winning Design

Salt Lake City, Utah. November 2022 – AllenComm – a leader in the development of impactful and empowering learning solutions for top brands, nonprofits, and public safety organizations – and Freddie Mac were recently honored with a prestigious Silver medal 2022 Summit International Creative Award. The honor was awarded to recognize their collaboration on the Freddie Mac CreditSmart Coach program, a financial capability training program provided free of charge to empower underserved communities.

The award represents a landmark achievement for AllenComm. Founded in 1994, the Summit International Creative Awards honor the best web, design, video, advertising, interactive, mobile, and social marketing from creative agencies worldwide. The Summit Creative Award is a sought-after confirmation of excellence among creative firms. This year there were more than 3,400 creative submissions from 19 countries across 62 categories.

Freddie Mac’s CreditSmart first launched more than two decades ago to teach the financial literacy skills needed to improve consumer credit. To date, Freddie Mac has trained more than 5 million consumers via CreditSmart Essentials, and tens of thousands of industry professionals have been trained as facilitators via CreditSmart Coach.

In partnership with AllenComm, Freddie Mac reimagined and updated the program, adding elements to enhance learning via greater engagement and program effectiveness for both industry professionals and consumers.

Newly enhanced features include digital elements for a blended learning solution using a custom Learning Management System with an online experience featuring self-paced eLearning, live (webinar) master classes with trainers, interactive Q&A sessions with master trainers, discussion boards, homework, and a final exam. The courses are Americans with Disabilities Act accessible and designed to be used in diverse communities across the United States.

Learning topics are comprehensive, ranging from credit-building to money management. The courses are designed to encourage a growth mindset and planning to meet goals such as home ownership, and to teach resilience in the face of unforeseen financial challenges.

AllenComm was pleased to use its instructional design domain expertise and world-class creative services in service of the collaboration with Freddie Mac on the CreditSmart program, which provides a valuable resource to consumers and makes a positive impact in communities. AllenComm offers a full-service instructional design staff, well-versed in the latest in learning methodologies and supported by an agency-level creative team to provide end-to-end service from design through to development, delivery, and seamless integration and implementation. This award brings AllenComm’s total number of awards for 2022 to 52 for the year as of this writing.

For more information, please contact AllenComm.  

About AllenComm

AllenComm is a leading custom training solutions provider of innovative, scalable, impactful learning solutions that excite, engage, and educate. What makes AllenComm unique is a combination of deep instructional design experience, innovative learning technologies, marketing agency-quality creative, and a design and development system that enables us to understand our clients and their learners’ need and objectives – and develop learner-centered design to enhance human performance. For the past 40 years, AllenComm has worked to create transformational learning solutions that enable our clients to become sharper, smarter, and better as they create positive impacts in their communities.

About Summit International Awards

The Summit Awards organization is dedicated to furthering excellence in the communications industry. It administers rigorous awards competitions throughout the year with the goal of recognizing companies that excel. The Summit Creative Awards recognize creative excellence for websites, advertising, interactive, digital, and design.

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