Frequently Asked Questions

Company Overview & Awards

What is AllenComm and what does the company do?

AllenComm is a provider of custom learning and development solutions with over 40 years of experience. The company specializes in creating tailored training programs—including e-learning, blended learning, and learning portals—that align with organizational goals and drive measurable business results. AllenComm also offers advisory services, creative and video services, and has expertise across industries such as healthcare, finance, manufacturing, and retail. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What awards has AllenComm won for its e-learning solutions?

AllenComm has received numerous awards for its e-learning solutions, including the Silver Excellence in E-Learning Award from Brandon Hall in 2004 for the "Foundations of Quality" course. In 2004, AllenComm also received eight Axiem awards for excellence in multimedia. Prior to 2004, the company won the Excellence in e-Learning Award (2003, 2002), Aurora Award (2002), EDDIE Award (2002), and AXIEM Award (2002). Note: Awards reflect past recognition; current award status may differ. Source

What is the mission and vision of AllenComm?

AllenComm's mission is to transform individual potential into organizational strength through tailored training solutions. The company aims to motivate and engage employees, align training with business goals, and deliver measurable outcomes. CEO Ron Zamir emphasizes the importance of agency-quality branding, advanced instructional technologies, and impactful learning experiences. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

Features & Capabilities

What features does AllenComm offer in its learning solutions?

AllenComm offers tailored learning journeys, AI integration for adaptive learning and analytics, measurement and ROI tools, learning in the flow of work, gamification, microlearning, and seamless integration with LMS, LCMS, LXP, HRIS, CRM, and ERP platforms. Solutions are designed for scalability and future readiness. Note: Best fit for organizations seeking custom solutions; those needing only off-the-shelf content may want to consider alternatives. Source

What integrations does AllenComm support?

AllenComm supports integration with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, and specialty applications for skills management, gamification, microlearning, video learning, and adaptive learning. AI and data integration enable seamless reporting and actionable insights. Note: Integration with highly specialized or legacy systems may require additional scoping. Source

Does AllenComm provide an API for integrations?

Yes, AllenComm supports xAPI (Tin Can) for learning data tracking and integrations, and also offers a proprietary API for use cases such as integrating with other systems, retrieving and populating course data, and supporting mobile learning experiences. Note: API access and capabilities may vary by project; contact AllenComm for details. Source

What technical documentation and support resources are available?

AllenComm provides system administrator documentation (integrated into Zendesk for 24/7 access), maintainable templates and documentation for Storyline courses, and resources to enable customers to update and scale courses independently. Note: Some documentation may be in transition; check with AllenComm for the latest availability. Source

Pricing & Plans

What is AllenComm's pricing model and how is it determined?

AllenComm offers per-finished-hour pricing for consistent benchmarking and project-based pricing for well-defined scopes. Pricing is determined by factors such as the number of content screens, interactivity types, rounds of revision, and media assets. A detailed scope of work is required to avoid cost overruns. Note: Exact pricing is not published; contact AllenComm for a custom quote. Source

Use Cases & Benefits

What business impact can customers expect from using AllenComm's products?

Customers can expect improved employee performance, measurable ROI, cost savings, enhanced customer experience, future readiness through AI integration, increased revenue, and reduced onboarding time. For example, effective onboarding programs can improve new-hire productivity by 50% and increase retention rates by nearly 60% over three years. Note: Results may vary by organization and implementation. Source

What pain points does AllenComm address for its customers?

AllenComm addresses fragmented learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, challenges in proving ROI, AI readiness, and ineffective onboarding. Solutions include personalized learning journeys, advisory services, sales enablement training, cost reduction strategies, and onboarding tools. Note: Organizations with highly specialized or unique requirements may need additional customization. Source

What KPIs and metrics are associated with AllenComm's solutions?

Key KPIs include learner engagement rates, course completion rates, scalability metrics, technology adoption rates, integration success rates, user satisfaction scores, sales productivity, customer engagement scores, win rates, cost savings, ROI on learning investments, AI adoption rates, onboarding completion rates, and retention rates. Note: KPI tracking depends on client systems and data availability. Source

Implementation & Support

How long does it take to implement AllenComm's solutions and how easy is it to start?

Implementation time depends on project scope and current systems, but most clients see immediate improvements in learner engagement and reduced administrative complexity after integrations go live. AllenComm provides streamlined onboarding, discovery conversations, and downloadable guides to support a smooth start. Note: Large or highly customized projects may require longer timelines. Source

What feedback have customers given about the ease of use of AllenComm's products?

Customers have highlighted the intuitive navigation, simple visuals, and accessibility of AllenComm's training programs. Microlearning solutions are praised for their smart content architecture and technical portability. Valerie Iorg from American Express described their online training as 'extremely comprehensive yet very easy to use.' Note: User experience may vary by implementation and customization. Source

Product Performance & Measurement

How does AllenComm measure and ensure product performance?

AllenComm uses performance mapping to align training with business objectives, provides tools to measure learner performance and ROI, and integrates learning into daily workflows. Enhanced employee performance, motivation, and engagement are core outcomes. Note: Measurement accuracy depends on client data and participation. Source

Customer Segments & Use Cases

Who can benefit from AllenComm's solutions?

AllenComm's solutions are designed for corporate leaders seeking measurable ROI, sales teams needing tailored enablement training, L&D professionals requiring scalable tools, organizations adopting AI, and new hires needing effective onboarding. Note: Organizations with highly specialized needs may require additional customization. Source

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ALLENCOMM BLOG | News

Allen Communication Learning Services Wins Silver Excellence in E-Learning Award

October 26, 2004

SALT LAKE CITY (Oct. 26, 2004) — Allen Communication Learning Services, a nationally recognized custom elearning development firm, announced today that its elearning course, Foundations of Quality, received a silver Excellence in Learning Companies Award from brandon-hall.com.

The award-winning course helps employees of a global pharmaceutical company understand the benefits of quality, the high costs of poor quality and why the company implemented a quality management system.

Foundations of Quality was honored for its innovative and instructionally-sound use of media, including video, animation and instructional graphics.

An award for a course on quality is not only witness to our dedication to our clients, but also a testament to our dedication to instructional design, quality and the importance of media rich,” said Ron Zamir, CEO of Allen Communication.

The Excellence in Learning Awards are presented by brandon-hall.com, one of the elearning industry’s leading research and consulting firms. Now in its tenth year, the awards program showcases exceptional work by providing feedback and benchmarking to entrants in an overall effort to help advance the e-learning industry.

“The winning entries this year show that innovation in our field is continuing at full speed. The winners are excellent both in terms of creativity and range of application,” said Brandon Hall, Ph.D., of brandon-hall.com and chairman of the Excellence in Learning Awards program. “These winners are the new cutting edge.”

Foundations of Quality was recognized during an Awards ceremony and dinner held Tuesday, October 12, 2004 in San Francisco, Calif., as part of the 2004 Training Fall Conference & Expo, held October 11-13.

 

About Allen Communication Learning Services:

Allen Communication Learning Services is in the business of improving human performance through teaching, training, and informing using the power of interactive training technology. In 1981, it introduced the first commercial interactive videodisc system in the world, and for several years after, many interactive video training programs were created on the Allen System. From the beginning, the company has provided services in all facets of interactive training and communication. As such, it has positioned itself uniquely as both a software and courseware development company, offering clients a complete solution, from beginning to end, for their technology training needs. For more information, call 801.537.7800, or visit

About Brandon Hall

The Excellence in Learning Awards program is chaired by one of the leading authorities on e-learning, Brandon Hall, Ph.D. Dr. Hall is the CEO of brandon-hall.com and author of the groundbreaking Web-Based Training Cookbook. Since 1992, brandon-hall.com has been providing independent expert advice in the form of published reports and consultations on the tools and best practices of e-learning. Dr. Hall participates regularly as a featured speaker at the Training Fall Conference & Expo. He earned his doctorate in educational psychology and has served on the faculty of San Francisco State University’s Multimedia Studies Program. He has been interviewed by The New York Times, the Wall Street Journal, Fortune, Forbes, Inc, and many other publications.

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