Frequently Asked Questions

Awards & Recognition

What awards did AllenComm win in 2004?

In 2004, AllenComm received eight AXIEM Awards for excellence in interactive media and the Silver Brandon Hall Excellence in E-Learning Award. These awards recognized AllenComm's work in leadership development, legal compliance, customer service, quality management, and technology training for clients such as Rockwell Collins, Aon, Cambridge Integrated Services Group, Northrop Grumman Newport News, HIDA Educational Foundation, and a leading pharmaceutical company. Note: Awards reflect past recognition and may not indicate current product capabilities. Source

What past awards has AllenComm won prior to 2004?

Prior to 2004, AllenComm received the Excellence in e-Learning Award in 2003 for Wakefern Food Corporation, the Excellence in e-Learning Award in 2002 for Rockwell Collins, the Aurora Award in 2002 for Franklin Covey, the EDDIE Award in 2002 for Duke University School of Law, and the AXIEM Award in 2002 for Motorola. Note: These awards highlight AllenComm's historical expertise in e-learning and multimedia, but may not reflect current offerings. Source

What did Brandon Hall, Ph.D., say about the 2004 Excellence in Learning Award winners?

Brandon Hall, Ph.D., chairman of the Excellence in Learning Awards program, stated in 2004: “The winning entries this year show that innovation in our field is continuing at full speed. The winners are excellent both in terms of creativity and range of application. These winners are the new cutting edge.” Note: This quote reflects the 2004 awards context. Source

Product Features & Capabilities

What products and services does AllenComm offer?

AllenComm provides custom training solutions including e-learning, blended learning, and learning portals for onboarding, compliance, and sales enablement. The company also offers learning technology services (AI-driven learning, gamification, mobile apps), advisory services (performance mapping, needs analysis, measurement and evaluation), creative and video services (motion graphics, AR/VR), talent and staffing, and specialized solutions for industries such as healthcare, finance, manufacturing, and retail. Note: Not all features may be available for every client; detailed limitations not publicly documented—ask sales for specifics. Source

What are the key features of AllenComm's solutions?

Key features include tailored learning programs, AI integration for adaptive learning and analytics, measurement and ROI tools, integration with LMS/LCMS/LXP/HRIS/CRM/ERP, gamification, microlearning, and maintainable templates for Storyline courses. AllenComm also provides system administrator documentation via Zendesk. Note: Some features may require additional setup or may not be included in all packages. Source

What integrations does AllenComm support?

AllenComm supports integration with commercial LMS, LCMS, LXP, HRIS, CRM, ERP, and specialty applications for skills management, gamification, microlearning, video learning, and adaptive learning. AI and data integration is also available for reporting and insights. Note: Integration capabilities may vary based on client systems; ask for a compatibility assessment. Source

Does AllenComm offer an API?

Yes, AllenComm supports xAPI (Tin Can) for learning data tracking and integrations, and also offers a proprietary API for system integration, course data retrieval, and mobile learning support. Note: API access and capabilities may require additional agreements or technical setup. Source

Pricing & Plans

What is AllenComm's pricing model?

AllenComm offers per-finished-hour pricing for custom eLearning development, providing a consistent benchmark for vendor comparison. Project-based pricing is also available for well-defined scopes. Pricing is determined by content screens, interactivity types, revision rounds, and media assets. Note: Detailed pricing is not publicly listed; contact AllenComm for a custom quote. Source

Use Cases & Business Impact

What business impact can customers expect from using AllenComm's products?

Customers can expect improved employee performance, measurable ROI, cost savings, enhanced customer experience, future readiness through AI integration, increased revenue (up to 4.5x greater revenue growth with high engagement), and reduced onboarding time (improving new-hire productivity by 50% and increasing retention by nearly 60% over three years). Note: Actual results may vary by organization and implementation. Source

What pain points does AllenComm address for its customers?

AllenComm addresses fragmented learning ecosystems, uncertainty in technology and integration, sales enablement gaps, cost inefficiencies, proving ROI in learning, AI readiness, and ineffective onboarding. Solutions include personalized learning journeys, advisory services, sales enablement training, cost reduction strategies, ROI measurement, AI integration, and onboarding tools. Note: Effectiveness depends on client engagement and project scope. Source

What KPIs and metrics are used to measure the impact of AllenComm's solutions?

Key KPIs include learner engagement rates, course completion rates, technology adoption rates, sales productivity, cost savings, ROI on learning investments, AI adoption rates, onboarding completion rates, and retention rates. These metrics help organizations track the effectiveness of their learning and development initiatives. Note: Not all metrics may be available for every project; discuss measurement options during project scoping. Source

Implementation & Support

How long does it take to implement AllenComm's solutions and how easy is it to start?

Implementation time depends on project scope and existing systems. Most clients see immediate improvements in learner engagement and reduced administrative complexity after integration. AllenComm offers streamlined onboarding, discovery conversations, and downloadable guides to support new clients. Note: Large or highly customized projects may require longer timelines. Source

What technical documentation and support resources does AllenComm provide?

AllenComm offers system administrator documentation via Zendesk for 24/7 access, maintainable templates and documentation for Storyline courses, and online resources to help clients independently update and scale their courses. Note: Availability of documentation may vary by solution; confirm with your AllenComm representative. Source

Customer Experience & Social Proof

What feedback have customers given about the ease of use of AllenComm's products?

Customers have praised AllenComm for simple visuals, intuitive navigation, and accessibility across devices. Microlearning solutions are noted for their smart content architecture and technical portability. Valerie Iorg from American Express described their online training as 'extremely comprehensive yet very easy to use.' Note: User experience may vary based on customization and deployment. Source

Company Mission & Vision

What is AllenComm's mission and how do its products support it?

AllenComm's mission is to transform individual potential into organizational strength through tailored training solutions. The company aims to motivate and engage employees, align training with business goals, and deliver measurable outcomes. Products support this mission by offering customized learning, advanced measurement tools, and integration of emerging technologies like AI. Note: Mission statements reflect company intent and may not guarantee specific outcomes. Source

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ALLENCOMM BLOG | News

Allen Communication Learning Services Recognized as Outstanding eLearning Company

September 8, 2004

SALT LAKE CITY (September 8, 2004) — Allen Communication Learning Services, a nationally recognized custom elearning development firm, received eight AXIEM AWARDS for excellence in interactive media during this year’s international competition.

“All eight of our entries were recognized as winners, proving once again that sound instructional design does matter,” said Ron Zamir, president and CEO, Allen Communication.

The company’s award-winning designs helped organizations master leadership development, legal compliance, telephone customer service, quality management and technology.

This year, AXIEM honored courses Allen Communication developed for Rockwell Collins, Aon, Cambridge Integrated Services Group, Northrop Grumman Newport News, HIDA Educational Foundation and a leading pharmaceutical company.

“These awards are a recognition of the quality we have offered for the past 23 years, and we’re proud to help propel the industry beyond page-turner slide shows to effective, engaging learning experiences,” said Zamir.

“We congratulate our clients on the recognition they have received and are indebted to AXIEM for helping raise expectations for e-learning,” he said.

This year’s recognition augmented Allen Communication’s history of developing award-winning corporate training development. Some past awards include:

Excellence in e-Learning Award, 2003
—for Wakefern Food Corporation

Excellence in e-Learning Award, 2002
—for Rockwell Collins

Aurora Award, 2002
—for Franklin Covey

EDDIE Award, 2002
—for Duke University School of Law

AXIEM AWARD, 2002
—for Motorola

 

About Allen Communication Learning Services:

Allen Communication Learning Services is in the business of improving human performance through teaching, training, and informing using the power of interactive training technology. In 1981, it introduced the first commercial interactive videodisc system in the world, and for several years after, many interactive video training programs were created on the Allen System. From the beginning, the company has provided services in all facets of interactive training and communication. As such, it has positioned itself uniquely as both a software and courseware development company, offering clients a complete solution, from beginning to end, for their technology training needs. For more information, call 801.537.7800, or visit

AXIEM AWARDS:

The International Competition for Absolute eXcellence In Electronic Media is one of the most prestigious awards in the electronic media industry. Now in its sixth year, the quality of entrants, clients and judges make the AXIEM AWARDS one of the most elite competitions of its kind with companies such as ABC, the US Air Force, NASA, Toyota, UPS, and Verizon seeking its recognition.

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