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Enhancing eLearning through Improved Interactivity -- Allen Communication

ALLENCOMM BLOG | Insights

Enhancing eLearning Through Improved Interactivity

August 10, 2017 Avatar image of AllenComm By AllenComm

If you’re like me, the best way to learn something new is by adding food to the equation. So, let’s talk about learning in terms of meal time. When we discuss the core concepts of learning, we label them as “the meat and the potatoes” of the lesson, but let’s not diminish the importance of seasoning.

Nutritionally sound content (while on paper) is good, it’s just not what we crave. So, what’s our best method in making a lesson plan “pop”? When you sprinkle in a dash of interactivity, you can present a whole new flavor to your lesson; the key is just knowing how much to use when building an eLearning course.

When we design our eLearning, we need to have a series of knowledge checks, not just a wall of text the learner must sift through. We can read through entire courses reactively and not dedicate anything to memory. It’s not that the content was bad, it’s just that we aren’t being engaged. We need to consider how to engage the learner in a way that speaks to them.

eLearning is adaptive learning and can be designed with differing levels of immersion. We are more likely to retain what we’ve been learning when the lesson is associated with an activity that requires us to think. Clicking “next” may complete the lesson plan, but there is no proof that the learner has been engaged or has kept any knowledge. If the process of your training becomes mechanical, then the training has to be retooled.

Benefits of Interactivity

Interactivity presents an opportunity to prove that the learner has understood the course materials because interactive features provide immediate feedback. If the learner isn’t quite where they need to be, they’ll know where to look for a refresher. When used thoughtfully, interactivity strengthens the understanding between the learner and the lesson. However, many interactive features can be more problematic than resourceful when applied poorly.

Good interactivity is able to engage the learner to reflect on and analyze the materials they have been presented, and the activities you choose to use should embrace the creative aspects of learning.

Guiding the Learner

The objective when making a lesson is first and foremost to learn. When you design an interactive component, you’re creating a set of rules between the learner and the material. If they have to focus on the design over the substance, your interactivity becomes cumbersome and is now counterintuitive to the learner.

Activities need direction to gauge the learner, but if the activity is designed as an unnecessarily complicated device, they’ll be learning how to get through the course; they just won’t be learning what to get out of the course.

Using Interactivity Effectively

How do you effectively use interactivity then? Well, consider how many ways there are to comprehend a new concept. Can you use more than one method to convey similar learning checks? If you can, then present the learner with multiple methods so they can engage with the concept in the way that is most conducive to them.

Our ability to remember something is diverse as we are, so a good course should account for that. Provide them with a question that demands an answer or an answer that needs a question. By honing their focus on the method that relates to them, the learner will be more confident on their grasp of the materials you’ve provided them.

It may seem like a lot of effort to design something interactive over having just the core content available to your learner, but the objective is to engage as effectively as possible. Quality content that benefits the learner should be memorable. Think about the ways you learn. Chances are others will have similar methods. If you don’t feel like you’re being drawn in by what you’ve made, how can you expect your learner to maintain any interest?

Learners are unique, so a one-size-fits-all approach will not be your best method. We want to be able to cater to as many people as possible, and since variety is the spice of life, pepper in constructive activities that sustain your course. We all have a different appetite in how we learn, so let’s think what is the most appealing course to serve our learners and let it simmer.

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representative talent profile

instructional writer

Position(s): Lead or supporting writer
Years of Instructional Experience: 2+
Number of Completed Projects: 15+

Key Skills: Instructional Writing, Technical Writing, Instructional Design, Content Curation, eLearning Development, Curriculum Development, Course Authoring, Storytelling, Learning Assessment, Editing, Proofreading, AI Prompt Engineering

Media Skills: Use of stock media libraries

Strengths: Problem-Solving, Clear and Concise Writing, Tone and Style, Formatting, Consistency, Creativity, Communication, Active Listening, Research, Brainstorming, Collaboration, Attention to Detail, Adaptability

Career Highlights:

  • Scripted over 100 hours of learning content and supporting materials for different modalities for both US and global audiences  
  • Adapted writing style and reading grade level to suit design specifications and learner needs in several different industries (finance, healthcare, manufacturing, etc.) 
  • Used generative AI to supplement source content and to accelerate the writing process (without plagiarism) 

Technical Skills:

representative talent profile

learning experience designer

Position(s): Learning Experience (LX) Designer or Strategist
Years of Instructional Experience: 7+
Number of Completed Projects: 30+

Key Skills: Learner Experience Design (LXD),  Instructional Design, Learning Assessment,  Hybrid Learning, Learning in the Flow of Work, Project-Based Learning Methodologies, Cohort and Social Learning, Learner Experience Platforms

Media Skills: LX journey maps and representations of other interconnected or integrated learning strategies 

Strengths: Systems Thinking, Stakeholder Communication, Instructional Design Strategy, Learning Theory, Training Effectiveness

Career Highlights:

  • Designed personalized learner experience (LX) journeys for an organization of 30k (with 5 tiered tracks) 
  • Curated existing LXs that could be leveraged in new learning journeys for other roles, with measurement at key milestones to evaluate progress and success 
  • Wrote up the specifications for branching scenarios, question libraries, options for audio/visual media, and more, connecting each learner experience to a personalized journey 

Technical Skills:

representative talent profile

instructional media specialist

Position(s): Lead or supporting graphic designer, lead motion video artist
Years of Instructional Experience: 6+
Number of Completed Projects: 40+

Key Skills: Visual Design, Illustration, UX/UI Design, Storyboarding, Animation, Audio Engineering

Media Skills: Engaging illustrations, 3D models, character design, storyboarding, live-action and motion graphic video creation, audio recording and editing, client branding, and more to enhance media and create engaging touchpoints that resonate with learners 

Strengths: Brainstorming, Collaboration, Visual Communication,  Color Theory, Typography, Layout and Composition

Career Highlights:

  • Completed projects with extreme attention to fonts, colors, spacing, and more that ensured integrity with client branding requirements 
  • Designed and integrated media based on project-specific content that reflected the learner audience, established realistic learning environments, allowed for hands-on practice in virtual environments, and promoted diversity and engaging storytelling
  • Created quick-reference illustrations learners could access on the job to help them make fast, effective decisions   

Technical Skills:

representative talent profile

lms admin

Position(s): Admin or sub-admin for Learning Management System (LMS)
Years of Instructional Experience: 5+
Number of Completed Projects: 15+

Key Skills: LMS Configuration, User Management, Course Management, System Maintenance, Reporting, Data Analysis, System Integrations

Media Skills: Network and tech-stack diagrams to communicate system architecture and integration 

Strengths: Troubleshooting and Analysis, Learning Analytics, User Administration, Technical Proficiency, Documentation, Adaptability

Career Highlights:

  • Managed a curriculum of more than 1,450 course offerings in the LMS for more than 10,000 learners 
  • Uploaded, tested, and ensured the readiness of new and relaunched programs 
  • Created and maintained reporting workflows to meet stakeholder needs 
  • Provided on-demand support to the learning team to answer questions and promptly address concerns 

Technical Skills:

representative talent profile

learning project manager

Position(s): Learning project manager, project lead, or coordinator
Years of Instructional Experience: 5+
Number of Completed Projects: 35+

Key Skills: eLearning Development, Resource Coordination, Project Management (PMP Certified), Agile and Waterfall PM Methodologies, Budgeting and Forecasting, Scheduling, Quality Assurance

Media Skills: Visual reporting of project plans via Gantt charts and other standard formats

Strengths: Problem-Solving, Communication, Active Listening, Collaboration, Decision-Making, Attention to Detail, Adaptability, Time Management, Risk Management, Budget Management, Team Coordination and Delegation

Career Highlights:

  • Managed concurrent award-winning projects without missing deadlines or wasting resources 
  • Completed several projects earlier than the expected timeline and under the anticipated budget 
  • Built strong relationships with returning client partners for multi-phase initiatives or course maintenance projects 

Technical Skills:

representative talent profile

SUBJECT MATTER EXPERT (SME)

Position(s): Industry-specific specialist
Years of Instructional Experience: 5+
Number of Completed Projects: 5+

Key Skills: Content Curation, Specialized Content Development, Industry-Specific Expertise, Domain Expertise (e.g., Leadership, Onboarding, Compliance), Content Review

Media Skills: Recommendation and review of technical diagrams or industry-specific images

Strengths: Specialized Content Knowledge, Content-Gathering, Simplifying and Organizing Complex Material, Brainstorming, Collaboration, Documentation of Source Content, Decision-Making, Technical Content Review

Career Highlights:

  • Helped create, gather, and organize over 50 hours of content for projects with specific industry or learning needs and contextual nuances
  • Facilitated the decision-making process and collaboration between internal and external teams to consolidate feedback into actionable next steps 

Technical Skills:

representative talent profile

LEARNING STRATEGIST

Position(s): Lead strategist or performance consultant
Years of Instructional Experience: 7+
Number of Completed Projects: 20+

Key Skills: Needs Analysis, Learning Theory, Learner Experience Design, Learning Analytics and Measurement, Performance Mapping, Behavioral and Performance Analysis, Content Curation, Curriculum Analysis, Change Management

Media Skills: Curriculum maps, learner experience journeys, and conceptual program wireframes

Strengths: Big-Picture Thinking, Critical Thinking and Analysis, Problem-Solving, Creativity, Stakeholder Communication, Research, Design, Collaboration, Facilitation

Career Highlights:

  • Conducted a comprehensive learning needs analysis for customer services representatives that included both product knowledge and interpersonal skills development 
  • Prioritized alignment of business and learner needs, such as high-impact accessible design solutions within budgets or agile timelines, for award-winning projects
  • Designed strategies for measuring performance and results over time to inform continued client success 

Technical Skills:

representative talent profile

Instructional Designers

Position(s): Lead or supporting designer
Years of Instructional Experience: 3+
Number of Completed Projects: 15+

Key Skills: Instructional Design, Adult Learning Theories, eLearning Development, Learner Experience Design, Curriculum Development, Course Authoring, Writing, Learning Assessment

Media Skills: Simple graphic design using stock imagery, audio production

Strengths: Adaptability, Problem-Solving, Creativity, Communication, Collaboration, Technical Proficiency, Attention to Detail

Career Highlights:

  • Led the design and development of an onboarding program for new manufacturing employees
  • Scripted technical instructional content for high-tech, product knowledge training
  • Developed hybrid materials for both instructor-led training (ILT) and microlearning tutorials

Technical Skills: