Discover how PG&E reduced risk with an engaging course.
Pacific Gas and Electric (PG&E) sought to expand their employees understanding of potential concerns and hazards in their industry, and how to improve interactions with the local police and fire departments in the event of a gas leak. The goal of the training was to reduce risk, protect personnel, and contain situations if they arise. The course had to be engaging, meet learner accessibility requirements, use current standards for web compatibility, and be open to the public.
HERE'S WHAT WE DID
AllenComm created a training that could be accessed anywhere by any user. The course reflects the business by using branded elements that make the course feel like a natural component of PG&E.
Using AllenComm's Learning Portal, learners can create their own profile, engage with the course content, and keep track of their progress throughout the training. The course was built using HTML5, making it as adaptable and user-friendly as possible. The training makes use of videos that teach learners about the dangers that could affect PG&E, and the methods to prevent and contain potential hazards. To ensure that the videos are widely accessible, the videos have captions to better suit the needs of learners.
Completion data was designed to be compiled weekly into a results report that would be delivered to the administrator. Authorized admins could see which users had completed the course, and which users were still in progress.
- Learners taking the course can identify the correct procedures when responding to law enforcement and the fire department
- Administrators can keep up to date on user completion status
- Employees are able to complete the training at their own pace, and can readily review all content at their convenience