There are two demographic groups that your company needs to educate: The employees and the customer. If your employees don’t fully understand what they’re doing and why they’re doing it, …
Why Sales Training Fails
It’s been said that top salespeople are born, not made. Rubbish. You may be tempted to believe in that saying when your salespeople fail to deliver results after you put …
Organizing Content That Empowers Learning
One of the challenges many companies face when creating training materials is to select and organize content that is meaningful and relevant to their employees. There is a fine balance …
Training Analytics: Metrics to Start With
Old-School Report Cards Think back to elementary school report card day. Maybe it was one of your favorite days because you knew you could count on a long column of …
Seeing Training as a Learning Lifecycle
Imagine this: It’s the first week of January, and you’ve joined a new gym after months of laziness. Now you’re face-to-face with the high-intensity trainer, who’s got you lifting and …
Ingredients of Great Training Content
Take your favorite training example, toss it in a simmering stock pot and let the flavors reduce. Watch as the well-designed visuals and engaging interactions evaporate away. What’s left as …
Applying Microlearning to Longform Content
Microlearning is a way of thinking about training that has revolutionized the way we build learning solutions. However, we still build a lot of elearning that is sourced by a …
Turning Training Trends Into Action
Even after knowing which trends have produced results, it isn’t easy to know which of those will be most effective for you. Every company has unique needs and learners, and …
How to Make Social Learning More Organic
Social Media Learning: A Tale of Two Classes If you have taught or taken a course that uses an online learning management system (LMS), you know that the social components …