Sometimes I think that we’re too quick to dismiss level-one feedback as we target the upper realms of Donald Kirkpatrick’s levels of evaluation or even Jack Phillips’s ROI. Although such lofty …
Ideas on Pharma Training
One of the most interesting experiences of my career at Allen has been the chance I had a few years ago to tour a pharmaceutical manufacturing facility. I got to …
Learning to Learn: How Parenting Parallels Training and Development
As an instructional design consultant turned-project-manager, I usually have no problem with confronting unfamiliar scenarios to analyze, piece together, and solve. But recently I faced a series of challenges that …
What I Learned in Puppy Kindergarten
My partner Brian and I recently brought home a new puppy. It was an unexpected acquisition. When this cute puppy showed up at the rescue group where we volunteer, it …
Confessions of a Designer Turned Learner
In addition to my work at Allen, I do some technical editing on the side. I work remotely, and I only go “to the office” once a year for an …
After TARP – Carrots and Sticks with Bank Compliance Training
The financial markets in all their forms (banking, mortgage, investment, etc.) find themselves turning on their collective ears trying to deal with the psychological blow of near collapse combined with …
Design with Risk in Mind
Although an instructional design company‘s daily focus is often to design and develop courseware, they can make a vital difference in how risk is managed. I am wrapping up an …
What Did You Say?
“Make sure the dialogue is authentic.” I am sure many instructional design teams have heard such a request. It is after such a comment that I inevitably sit in front …
All Right, Alright, I Get the Point
Over 10 years ago, I sat in a Journalism editing course as a freshman. My instructor told us that “all right” is always written as two words—always. I tucked that …