Salt Lake City (January 08, 2008) — Bersin and Associates recently announced Wachovia and Allen Communication Learning Services as winners of their coveted “Learning Leaders Award.” From 2006 to 2007, Allen helped Wachovia develop a number of custom, self-paced e-learning courses for new teller training that Bersin has recognized in their Operational Program Excellence category.
The 28-hour interactive course covers all aspects of a teller’s job, including proper job fit, increasing speed to comprehension, and maintaining excellent customer service.
Criteria for winning a Learning Leaders Award is rigorous and based on the research, roll-out, and results of the training program. As a result, Wachovia’s program as developed by Allen was considered a good fit for the award based on the development and implementation of an effective and efficient employee workplace training program that resulted in significant business improvement. More information and case studies of the winning programs can be found at Bersin and Associates’ website.
“We applaud the 2007 Learning Leaders for their successes in solving critical business problems with high-impact solutions,” said Josh Bersin, President of Bersin & Associates. “We received many excellent applications this year. The 2007 Learning Leaders represent the best of the best.”
“Because of the rigor of Bersin and Associates’ criteria for these awards, we can use the Learning Leaders Award as a benchmark of our performance,” stated Brent Verhaaren, Director of Marketing at Allen. “Both Wachovia and Allen strive to maintain the highest standard of training, and being recognized by Bersin is a sign we’re hitting our marks.”
For over 25 years, Allen Communication Learning Services (www.allencomm.com) has helped improve the training processes and methods of numerous Fortune 500 companies. With a rich history in training that started with the introduction of the world’s first commercial interactive videodisc system, today the company is recognized as a leader in custom training, e-learning, blended learning, and learning portal development. Based in Salt Lake City, Utah, Allen’s mission is to align organizations’ training initiatives with their business objectives by developing the optimal learning solution for each organization.