Avon


BUSINESS CHALLENGE

Avon has a globally recognized beauty and personal care brand, but faced an out-of-date training program that was difficult to navigate. Avon wanted to rebuild its sales representative training from a new foundation.


ALLEN SOLUTION

Allen created that foundation through a comprehensive needs analysis. Following the consultation and analysis, Allen and Avon worked together to develop a new web-based sales curriculum. The new curriculum updated the material and made it easier for representatives to find specific information for their needs. The new materials were shorter and easier to navigate than the previous courses, and these microlearning assets have made it easier for representatives to stay up-to-date on products.


METHODS

The Allen custom solution incorporated a blended learning solution from a variety of modalities including:

Action Planner

Personalization

Social

Web-based

Job Aids

Orange clock

Microlearning



RESULTS

300%

Return On Investment

80K

Less Customer Care Calls

15

Countries Delivered To

9.71%

Increase in Sales Rep Retention

10%

Increase in Order Submissions




Take a tour around other award winning programs with real business results. Start now.

CONTACT US TODAY