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The Connection Between Asking Deeper Questions and Impacting Your Business

Every training initiative is the culmination of a series of questions that usually begin with the basic, “How can we improve our sales?”, “Are employees meeting performance standards?” or “Are we in compliance?” The questions then escalate from there into more complex and probing queries. Edward Hodnett wrote, “If you do not ask the right [...]

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And the training and development award goes to…

People like winning awards for their work. Awards offer a welcomed “way to go!” and provide a tactile validation of the time and effort exerted on a creating a quality project. There are numerous awards in the learning and training industry, each focusing on achievement in a particular aspect of the corporate training and development [...]

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Learning Leaders Embrace Their Inner Biker

While it wasn’t quite the Ride to Sturgis Rally, the Harley Davidson museum in Milwaukee was the ideal place for Wisconsin and Illinois learning leaders to gather and discuss training and development topics. The 150 attendees at the First Southeast Wisconsin Learning Leaders Conference rode off into the sunset with their saddle bags full of [...]

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Innovation: Step Away from the Box for Training and Development Professionals

I recently read an article about the state of our economy that had an interesting take on the problem.  It didn’t blame the Bernie Madoffs of the world, or the past administration, or the housing crisis.  Instead, it blamed the whole thing on an acceleration in technology over the past fifteen years.  This author postulated [...]

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Feedback as Validation

Correct. Incorrect. Almost. Try again. These statements regularly begin feedback statements built into Web-based courses we produce. Feedback is an essential part of any training, and yet, I wonder how much we really think about the quality of feedback offered. Some recent events in my personal life have helped me rethink my instructional approach to [...]

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